Everyone was helpful and kind I would only rent from John in the future I will reccomend all my friends Margo kaszas
Margo Kaszas
Customer Reviews for J&J Sales & Rentals LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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They were awesome and accommodating with everything
Michelle PothRadio broken, 12 volt outlets not working, uhaul app need updates it cannot locate location. It shows it in middle of neighborhood behind location
Silas MinchewRadio not working, 12volt outlet not working
Silas MinchewFix your app
Silas MinchewThe customer service here is excellent. They helped get me into the right size of trailer for what I was moving with no issues. Always quick to come out when I arrived.
SARA CARTERImprove? Nothing much to do to improve. The gentleman that works in the office went above and beyond to make sure that the trailer was hooked up correctly, and that I was good to go.
Joel HaasGreat staff and easy to work with.
CHUCK LAYMONIt was a great place to rent from. They had a very large selection of trailers to rent. I was able to rent a trailer that was only one year old. We towed the trailer 5000 miles so I was happy that the trailer was new and did not have any problems on the long trip.
TIM BEEBEExcellent dealer!
Robert WochnerContinue great service as you are!
Charles BlanksJohn was the best. Easy pick-up, Easy drop-off. I would highly recommend this dealer.
Tom ByerlyI had to go to another store to get my trailer. I wish I could have picked it all up at one location
Luke BowdenThey charged me a refuel fee in spite of the fact that I fueled up the to proper level less than 2 miles away on the way to drop the truck. Not the first time one of these U-Haul places has done this to me. Not a good way to make an extra few dollars. Crooks
Philip ReeseThe place wasn't awful, but the customer service was lacking. Sometimes we can get so focused on doing our job that we forget that we are dealing with real live human beings. Also, as I was waiting to be helped, I heard the owner tell a young man in the military that there was not military discount, yet I had one applied when I made my reservation. I'm not sure how it works, but I thought that was strange. Maybe one needs to make an online reservation to attain the discount? I'm not sure.
Natalie Springer-BarnesAlways a great experience with these guys.
Mark SwinsonThe word "clean enough" can be interpreted differently. I returned it in a couple hrs in same condition to same location. I rented blankets but did not use them. Still paid for them. Before I do my google review, I suggest doing more to clean vehicle. Bugs on front of vehicle/windshield. Clean enough can be subjective
Mindy SchellNO PROBLEMS OR SUGGESTIONS.
Robert WochnerI frequently use J&J UHAUL to accomplish various home projects. Other than being conveniently located near my home, the owner/operator is a stand-up guy and has consistently provided excellent customer service. The staff are extremely courteous and very helpful. The location is kept neat and organized. Great place to do business.
David KeeferLoves the 24/7 drop off option and using the UHaul app with it was very easy! 10/10
Jessica ParishThe associate at the facility was super hospitable and made everything super simple during a very hectic move. I truly appreciate his kindness.
April SilarBoth pieces of equipment we rented had damaged wheels. The car hauler had a nail in the tire and the 26' truck had a flat.
ZACHARIAH Vanderleesteverything was extremely smooth. I did not reserve anything online and that didn't matter as they have so much inventory. I was in and out with the rental in less than 20 minutes. overall a great business and will be using them again
Benjamin SmithHave more location's like this one! Great site friendly staff wonderful team!! Be blessed and stay safe!! Mr Flowers.
Willie FlowersExcellent staff
Jessica ConradThat's where I go to rent my uhaul
Dennis LylesYour app needs improvement; turning in is clumsy and when pictures were taken it just closed and there was no clear way to verify if I completed everything or accesse the status afterwards.
Michael WoodhouseJust the AC was not working. For must persons this would be a problem, On a long haul .
ELLEN FARRELLJohn knows what's he's doing.
Dennis LylesIf what he told me was true uhaul owes me some serious explanations and should pay me for me forced financial losses.
Stephen Van epsGas was at around a 1/4 tank when I received the truck. This is very inconvienenet for people when they are moving. The first thing we had to do was go get gas.
Tara CLARKReally appreciate the gentleman unhooking the trailer from my jeep.
Erik TaylorVery helpful
Ralph StoneJ&J Sales were very helpful. Great folks!
Ralph StoneWe used the 24/7 online check in/out and it was really easy--no improvements needed.
Katherine MetzGreat customer service! The best!!
Robert CarterThey charged me extra without a reason.
Abdulaziz alqhtaniAs soon as I pull up they came right out and waiting on me. In and out in no time
DENNIS CREECHThis was recommended by our son-in-law and he was right a real good outfit to do business with. Nice people too.
Robert SprekelmeyerHooked up trailer to vehicle and it was too low in the back. They did not sell drop hitches nor did they explain how to hook up. The person helping us said the height in the back was fine, but when we drove off and realized it was dangerously close to the ground, we went down the road and purchased the correct drop hitch and the nice folks at AAA storage helped us hook it up.
Jeff KordenbrockThe parking lot is a grass lot. Very very bumpy. Next time I choose to rent a trailer will most likely go to another location.
Brian ThompsonKeep on doing what you are doing I love it, and don't fall below the rating that I have given
Frank SmallsService is excellent. Improvement not necessary.
Rachel RosaI have used this uhaul location many times! Excellent people to work with and the service is outstanding!
Angela EckenrodGreat service! Very helpful!
Mark FlittonCharge me 800$ what is the 20 day is a lie I will never use them again
JOHNNY RICH