Customer Reviews for J&A Trucking LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of J&A Trucking LLC

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Travis H.
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It was great

Steven A.
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Stay open or notify customer that you’re closing early

Amber S.
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The Uhaul was disgusting. The location was so far out of my way. I had to clean ants, ashes, spilled drink, sticky mess, and dog food up just to be able to ride. Very disappointed in the service.

DeAnna B.
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It was quick and easy to rent the u haul. Thank you!

Christopher G.
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Customer did not leave a comment.

amos H.
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Customer did not leave a comment.

DEBORAH H.
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Customer did not leave a comment.

Brad O.
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Customer did not leave a comment.

SABRINA C.
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Customer did not leave a comment.

amy H.
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Customer did not leave a comment.

Robert L.
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Have the equipment available in the location the customer requests

Robert N.
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Customer did not leave a comment.

Jennifer T.
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The problem with our experience was not the locations but the equipment. We rented a 26' truck for a 1400 mile move. The brakes were bad and the cargo section leaked all over my furniture and good pictures. I have used Uhaul many times and this was my first bad experience. Perhaps driving the trucks for a test run when they come in would prevent such incidents. I am very upset about that my belongings were damaged by water getting in. I paid a lot of money to protect and move my stuff so I expect your equipment to be safe and in top shape.

JERRY L.
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Customer did not leave a comment.

WALTER D.
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Customer did not leave a comment.

Grace E L.
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I asked for the truck in Jemison. You sent me to Maplesville, and additional 25 miles from my home. It cost me an extra three gallons of gas. You had a week to get the truck where I wanted it, but you did not. I asked for a dozen pads. When I got there, there were no pads. You had a week to get pads where I needed them, but you did not. It appears that U-Haul is run for U-Haul's convenience, not the customers. I was extremely disappointed with your service, or lack thereof.

MARCUS W.
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Customer did not leave a comment.

Lewis H.
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Have the truck where requested or at least call and let customer know that you changed the pickup location. I was suppose to pick up the truck in Clanton and when I got there the truck wasn't there and I had to drive another 15 miles to Maplesville.

Lora D.
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Uhaul agent misrepresented price. Assured me that I would only have to pay for 1 day auto trailer. When I got home less than 24 hrs later, I was told I would have to pay for 4 days. Given a price of $89, charged $ 278

Michelle B.
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No improvement needed. One location did not have trailer to accomodate my needs however Ron found one at J and A truck repair. The gentlemen there was more than respectful and helpful. I had a great experience.

DOUGE H.
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Very helpful and pleasant, I'd highly recommend them and U-Haul.

No reviews have been submitted for this location.

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