The gentleman at J&D Auto Repair is much, much friendlier than the people who work at the other location.170 First st., in Nanuet. He greets with a smile, and made me feel welcome and important to him. his billing format is also easier to understand, at a quick glance, than the other location. He seems honest and fair, unlike what I've experienced at that previous location. I would absolutely recommend J&D Auto Repair to ANYONE looking to rent from U-Haul.ELIYHAU N.
Customer Reviews for J&D Auto Repair
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jenise S.
Le client n'a pas laissé de commentaire.DONALDKRAMER C.
Le client n'a pas laissé de commentaire.RANDY F.
Availability of uhauls isn't enough my reservation had gotten messed up and corporate customer service couldn't do anything to help me for poor customer service skillsScott B.
The transmission on the truck was slow to change gears but it got me there and backRony B.
Le client n'a pas laissé de commentaire.FIDIASI C.
Le client n'a pas laissé de commentaire.Yecheskel L.
Le client n'a pas laissé de commentaire.Shloma A.
Le client n'a pas laissé de commentaire.Zachary W.
I didn't have washer fluid in the pick up I rented and it was snowing and my windshield was really dirty, that's the only complaint I have.YEHUDA V.
I was charged for equipment which I never got I open the truck it was empty no hand truck and no blankets for the furniturejoel K.
Le client n'a pas laissé de commentaire.Jody M.
Le client n'a pas laissé de commentaire.PEPETOD M.
Le client n'a pas laissé de commentaire.John I.
Was very helpful *Polite *Friendly *Quick check out and check inJACOBJ G.
I totally recommend this location for any U-Haul rental you might need as well as any car or truck service that you might need as well.RICHARDS H.
The trailer did its job, thank you. Side note; the trailer looks weathered, decals faded. The trailer can use a facelift. On my return home it was raining (the trailer was empty) and the roll up door (which could use some maintenance, difficult to open and close) leaked water into the trailer.Robert G.
Dealer was helpful and helped with a lost item.LEONARDS A.
Le client n'a pas laissé de commentaire.DAVIDR H.
Le client n'a pas laissé de commentaire.TOM F.
Please explain billing better. A 30 $RENTAL turned to almost 190 $as I got charged for every miles driven also for two days when I returned the truck the same day. I think being clearer with the billing process would helpJACQUESP JR P.
Le client n'a pas laissé de commentaire.RUSSELLA B.
Got a confirmation email night before my uhaul was ready for 8am pickup. Get there at 8. They don't open until 9. 915 still nobody there. I call them. They don't have my reservation and they are closed. Call uhaul. Takes 26 mins to reach someone who is rude to me and puts me back on hold. I'll skip the rest but 3 hours later I'm in A oversized uhaul from a town 30 min away. Never again!JONATHAN R.
Nothing very accommodating and helpful.NICHOLAS D.
Le client n'a pas laissé de commentaire.JUANJ Z.
Le client n'a pas laissé de commentaire.JAMESHAMILTON T.
Great Service...Jaime was great. ThanksBrian D.
Le client n'a pas laissé de commentaire.PAULV A.
Had a little issue with using the virtual app because my location availability was limited on my phone but we got through it in the end. Very convenient location and friendly staff......Highly recommend the experience. Great truck for my move....loads of room....thank again.Gavin B.
Keith was very helpful.Quinn F.
Le client n'a pas laissé de commentaire.Leonid L.
More accurate measurement of fuel at beginning of rentalMichael M.
Nothing everything went very smoothly. ThanksThomas B.
Le client n'a pas laissé de commentaire.George S.
Le client n'a pas laissé de commentaire.EDWARQUENDAL V.
Le client n'a pas laissé de commentaire.John D.
The service representative at the West NYACK Location was 5 stars .. My rental was for 12 noon At the Uhaul location in Monsey New York . I called customer service the estimate time was 15-20 minutes It had token me three phone calls to get through. On the second call someone finally picked up after 16 minutes and hung up. Uhaul Phone service needs improvement .Janice S.
Easy to order easy to pick up easy to return.Laurence M.
too many steps to pickup and drop off using the mobile website. simplify it.teeno T.
Quick in and out, great customer service by Jamie. Easily reserved online and had no problems with pickup or drop off.Meir G.
Excellent service and assistance. I would go out of my was to use this location again.CD M.
Figure your company outZachary M.
Le client n'a pas laissé de commentaire.MARKGREGORY J.
Le client n'a pas laissé de commentaire.STEPHENMARK B.
Le client n'a pas laissé de commentaire.carl G.
Le client n'a pas laissé de commentaire.Isaac G.
Phone can be had to workIvan F.
Personnel is friendlyGemaidan A.
Le client n'a pas laissé de commentaire.DAVIDARTHUR G.
Fantastic experience. It could not have gone more smoothly.Daniel H.
Le client n'a pas laissé de commentaire.Matthew M.
reserved furniture pads. They did not have them there and was directed to the U-Haul location around the corner. Went there and asked. Staff there was very rude to me for asking even though we were told to go there. I would have expected to be told ahead of time that my order was not going to be filled. I had to scramble at the last minute.Edward P.
Le client n'a pas laissé de commentaire.STEVEND M.
Excellent and quick serviceBruce B.
Le client n'a pas laissé de commentaire.Jacob G.
Le client n'a pas laissé de commentaire.Christopher G.
Le client n'a pas laissé de commentaire.Timothy M.
The perks at J&D did not have any proper instructions on how to fill out the vehicle inspection. He also put the chains on wrong, it was not crossed. Also told us to leave the trailer on the side without telling us that we had to do an online check out process.Dias S.
Le client n'a pas laissé de commentaire.Mark C.
Le client n'a pas laissé de commentaire.Paula R.
Very smooth all the way through, friendly and helpful staff, van in perfect conditions.Mark H.
Le client n'a pas laissé de commentaire.Raymond C.
just great and fastChaim K.
Le client n'a pas laissé de commentaire.Rich N.
Le client n'a pas laissé de commentaire.Eliezer D.
Le client n'a pas laissé de commentaire.Kenneth B.
Very professionalJonathan S.
Le client n'a pas laissé de commentaire.Devon W.
The guys at J&D we're nice and helpful, made the process Quick and painless.Casey P.
Le client n'a pas laissé de commentaire.Christine C.
The pickup site does not sell ropes etc. hard to navigate location.Peter N.
J&D are the best!Steve W.
I don't believe that you can it was fantastic service. Merci.Nicholas D.
Le client n'a pas laissé de commentaire.Paul A.
Efficient and customer service oriented.Brian C.
Le client n'a pas laissé de commentaire.patricia T.
Your online scheduling service is greatly lacking.JOSH R.
Excellent servivce! Extremely curteous, quick, efficient and a pleasure to deal with.Moshe L.
Everything was just like it was promised.William M.
Truck leaked and got a majority of my boxes wet. Making the move take 2-4 hours more then planned.Richard G.
Availability for moving and storage supplies.STEVEN R.
The guy was very polite and helpful.Lana L.
Le client n'a pas laissé de commentaire.Jorge P.
Thanks for the help on short noticePaul F.
Le client n'a pas laissé de commentaire.Mettelus C.
Le client n'a pas laissé de commentaire.Yisroel O.
Le client n'a pas laissé de commentaire.Kevin H.
Le client n'a pas laissé de commentaire.Judy E.
I was overcharged for extra furniture pads and 25 for cleaning. When we left the truck everything was cleaned out. We normally rent directly from Uhaul this is the first time we have rented a truck from a 3rd party and the very last time we do.Joelle E.
Le client n'a pas laissé de commentaire.Emilio B.
best service ever got from a rental company fast cheap no hassledavid F.
Le client n'a pas laissé de commentaire.Stephen H.
Le client n'a pas laissé de commentaire.carol A.
They were very accommodating, in so far as, I was delayed more than 3 hrs past the planned pick-up time. I was slightly disappointed to have to go to a 2nd location, just because they didn't have the furniture pads I had reserved. [Also, I was surprised and disappointed to learn that the chains were so worn and rusted, that they had to be replaced upon arrival at my destination.]Yaakov S.
Le client n'a pas laissé de commentaire.Richard S.
Very friendlyFrank B.
Online process is always HORRIBLE, checking in using mobile sucks, theycan never verifying people and give hassle, which takes long it took 36 mins for online help which then cancelled my reservation and had to finish in store luckily they were open ...Yanira C.
Le client n'a pas laissé de commentaire.Alyssa C.