Friendly and very helpful. Would rent from this location again anytime.Anthony P.
Customer Reviews for J&J Mini Storage LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Puyallup, WA 98372
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 3h pm
- Dim : fermé
Heures d'ouverture spéciales
- 7/4/2022: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.David M.
Easy check-in and check-out. Van was clean. Manager was friendly and explained info well.Kenneth S.
We had a drop off time of 9 am, but they weren't open. After waiting 20 mins and just about to leave, someone finally came out.Karen Y.
Le client n'a pas laissé de commentaire.kenneth S.
Le client n'a pas laissé de commentaire.Angela F.
Le client n'a pas laissé de commentaire.STANLEY R.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.BRION H.
Super helpful and made the process very easy! Definitely coming back when we need another U-Haul or any other storage needs!Benjamin O.
Le client n'a pas laissé de commentaire.christer H.
Le client n'a pas laissé de commentaire.JOSEPH T.
Great customer service and really nice truck I enjoyed driving didn't want to give it back hahaMaegan A.
Le client n'a pas laissé de commentaire.Corey F.
Was told to come back at 5:30. They close at 5. Ordered a smaller truck. It had been given away so we were given the next size up for the same price. When we looked at the charges we were charged for the larger truck. The was no one to talk to as they were closed.Diane M.
The gentleman who owns the location was very helpful and kind person to work with. He has been doing this for a long time so he looks to make sure you are taken care of.Salvatore I.
Le client n'a pas laissé de commentaire.Lucas C.
The neighborhood dealer was a nice guy, but, the dispatching issue on a one way rental was a big fat "zero." This situation totally stressed me out and was not resolved even with a phone conversation with the Area Field Manager.DEBORAH B.
Le client n'a pas laissé de commentaire.OSCAR C.
Le client n'a pas laissé de commentaire.evie S.
Le client n'a pas laissé de commentaire.Jocelyn Q.
Rental we'll handled, personable staff.LADONNA V.
Le client n'a pas laissé de commentaire.ERIC S.
Easy drop off, person at desk was friendly, all went very smoothly.Patricia M.
Le client n'a pas laissé de commentaire.Donavin H.
Le client n'a pas laissé de commentaire.Samantha P.
Le client n'a pas laissé de commentaire.Randal P.
Le client n'a pas laissé de commentaire.Paul E.
The website to submit your license picture and do everything before the rental was not working. It would not let you upload the picture after multiple tries not sure if the system is glitching. Also, the manager (Eric) at J&J storage was awesome and super helpful! I would definitely rent a truck from here again.Stephany F.
Le client n'a pas laissé de commentaire.Bill C.
Nothing, was able to rent online, And when I came in to pick up the truck it was ready to go. The U-Haul Employee was friendly and got me in and out promptly.Scott S.
I had selected to drop off the trailer at a different location, U-Haul decided I should drop it off at a location in the exact opposite direction of where I was going. This created a lot of problems for me, and I will not use U Haul again.Kenneth C.
Le client n'a pas laissé de commentaire.Susan M.
Le client n'a pas laissé de commentaire.Daniel P.
Fantastic service.Jason G.
Extremely friendly and helpful . First class ServiceJEFFERY ALAN B.
Le client n'a pas laissé de commentaire.MICHAEL M.
Great customer service!CYNTHIA G.
Le client n'a pas laissé de commentaire.MICHAEL RICHARD C.
Great Service. As Always. Thank YOU!SUSAN M.
Everything was perfect. No complaintsKIRK P.
Over the years I have worked with and for U-Haul, I know without a doubt that Eric is the go-to dealer when I need to rent equipment. His customer service is top notch and he always makes his customers needs his TOP priority! Even if I have to get it from this location and pay for the extra milage because what I have to do is not in his area. Thank You Eric!Deann N.
Le client n'a pas laissé de commentaire.MICHELLE A.
Le client n'a pas laissé de commentaire.BRYAN H.
Not this location's fault - but the Uhaul rental app process is totally primitive. Very buggy. This location however did overbill me for a fuel charge, even though I returned the vehicle with a full tank, more full than when I picked the vehicle up. The vehicle also had a faulty air pressure sensor on one wheel, making the dash display show â€œlow airâ€ the entire time, even after I filled the tire. This prevented the dash from showing the odometer, enabling me to verify the mileage that the online contract contended the vehicle had. This was my 2nd and last time renting from this location. Each time it's been one challenge or another, for such a simple thing as renting a truck for 1 day. I'm done.Scott W.
App didn't work for checking back in. Tried to load photos and it wouldn't accept them. I had to check back in on the website properJonathan A.
Le client n'a pas laissé de commentaire.SAMUEL C.
Le client n'a pas laissé de commentaire.THOMAS W.
Excellent customer service.GWENDOLIN B.
easy and painless!STACEY B.
Great experience, and a great guy who runs the show over at J&J Mini storage/U-HAULCARL H.
Excellent professional service!!!ALAN B.
best customer service!!!HEIDI B.
excellent and proffesional serviceALAN B.
Le client n'a pas laissé de commentaire.SUSAN M.
Le client n'a pas laissé de commentaire.RYAN PATRICK S.
Vehicle had pet hair when picked up and I kept sneezing during my trip. The vehicle didn't have the ability to move the steering wheel so I had to buy a pillow and sit on it for the duration of my trip.Kyra S.
Le client n'a pas laissé de commentaire.Glenda S.
Eric was wonderful as always, super helpful. Just an all around nice guybritanny C.
Easy to work with!Tanya R.
Friendly and exceptional customer service. Thanks, Eric.JASON T.
Le client n'a pas laissé de commentaire.Sid F.
Le client n'a pas laissé de commentaire.DWIGHT DARNELL G.
Eric was a huge help, just all around wonderful. We appreciate all that he did for us today and wouldn't have had a better experience anywhere elseBRITANNY C.
Eric has been very helpful 👏ROBERT M.
Le client n'a pas laissé de commentaire.Mark C.
Le client n'a pas laissé de commentaire.SIDNEY F.
Did not get the truck reserved . Truck was not sanitized and to do two trips when it should have had a bigger one. Got charged too much. Worst experience I ever. HadLori W.
Le client n'a pas laissé de commentaire.PERLA C.
Good customer service!!MARIA M.
Nothing the manager is wonderful best experience I have had renting a truck.KELLY V.
The manager here was awesome. Even though uhual.com messed up the reservation giving us wrong location and size truck, he made it right and was very helpful and knowledgeable! ThanksDEREK MATTHEW P.
Le client n'a pas laissé de commentaire.JEFFREY M.
The location was ideal for our new home. Eric was very helpful in the whole process.Lewis M.
Uhaul.com needs improvement. My pickup time was 8am. I got there at 7:45 and was going to check in online. Uhaul.com said I had to wait until the location opened at 9am. Luckily, someone was there and was kind enough to get me into a truck on time. I was very disappointed with Uhaul.com, but impressed with the people at J&J Moving and Storage.JENNIFER H.
Fantastic customer service, showed me all the ins and outs of the rental.Harold B.
The guy I spoke to was very insightful and helpful. Great job!JOEL H.
Le client n'a pas laissé de commentaire.JOSEPH A.
Could not have been a better experience. Professional, accommodating, knowledgeable and friendly.JAMES S.
It took an hour to check the truck out because there was no internet. I was told multiple times that this happened because the owners didn't pay the bill. I drove the truck ten miles and it costs almost $15 to fill up the gas. I guess I should have paid closer attention but them when they said the tank was full. I was charged for a appliance hand truck that was not in the truck and I obviously didn't use. I will look for other options than U-Haul next time and definitely never rent from this location.ANDREW J.
Le client n'a pas laissé de commentaire.BRION H.
Eric was awesome. Very professional and nice.JEREMY ANDREW C.
Le client n'a pas laissé de commentaire.DENNIS N.
Extremely nice people. Very helpful.BRANDY S.
Le client n'a pas laissé de commentaire.MARGARET D.
Thank you Eric for taking such good care of us. The truck worked flawlessly.LESLY G.
Excellent customer service, and vehicle. Eric really knows the area and his business. I'll definitely be retuning as the need arises.SARAH RUTH S.
Le client n'a pas laissé de commentaire.Stephanie C.
The staff was so good I will come back to this location next time. Excellent experience ThanksROBERT M.
Le client n'a pas laissé de commentaire.Donna R.
Always happy with the service here! Thank YOU!SUSAN M.
Le client n'a pas laissé de commentaire.Tom P.
Nope the uhaul supplier I had was great !SARAH ANN T.
Everthing, was good customer serviceLORENZO H.
Le client n'a pas laissé de commentaire.ZENIA JOSEFINA M.
Just a drop off. Nobody there to meet me (after hours). Poor signage. I hope I left it in the correct location.JAMES R.
The improvement is not at J&J. I drove to this place because I could find it and they answer the phone. Since I was not moving anywhere and only needed a pickup for a few hours, I could not penetrate your 800 system phone tree. But for J&J, I would have found a competitor. Their service was superb and I have already recommended them to a handyman who pickup is always full of tools. The cost was very reasonable, the truck clean and well equipped, and the help was was exactly what I needed. One remark. The Chevy pickup was great but I was not tall enough to drive iot safely. I put a few pads on the seat. That could help some o9ld folks like me.ELI B.
Very good price, convenient location but just won't work for us due to our working hours. Thanks a lot..!!Carlos C. | Expérience générale
Le client n'a pas laissé de commentaire.Carl H.
Le client n'a pas laissé de commentaire.GLEN R.
Le client n'a pas laissé de commentaire.FELICIA B.
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