The associate at the facility was super hospitable and made everything super simple during a very hectic move. I truly appreciate his kindness.
April S.
Customer Reviews for J&J Sales & Rentals LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Both pieces of equipment we rented had damaged wheels. The car hauler had a nail in the tire and the 26' truck had a flat.
ZACHARIAH V.everything was extremely smooth. I did not reserve anything online and that didn't matter as they have so much inventory. I was in and out with the rental in less than 20 minutes. overall a great business and will be using them again
Benjamin S.Have more location's like this one! Great site friendly staff wonderful team!! Be blessed and stay safe!! Mr Flowers.
Willie F.Excellent staff
Jessica C.That's where I go to rent my uhaul
Dennis L.Your app needs improvement; turning in is clumsy and when pictures were taken it just closed and there was no clear way to verify if I completed everything or accesse the status afterwards.
Michael W.Just the AC was not working. For must persons this would be a problem, On a long haul .
ELLEN F.John knows what's he's doing.
Dennis L.If what he told me was true uhaul owes me some serious explanations and should pay me for me forced financial losses.
Stephen V.Gas was at around a 1/4 tank when I received the truck. This is very inconvienenet for people when they are moving. The first thing we had to do was go get gas.
Tara C.Really appreciate the gentleman unhooking the trailer from my jeep.
Erik T.Very helpful
Ralph S.J&J Sales were very helpful. Great folks!
Ralph S.We used the 24/7 online check in/out and it was really easy--no improvements needed.
Katherine M.Great customer service! The best!!
Robert C.They charged me extra without a reason.
Abdulaziz A.As soon as I pull up they came right out and waiting on me. In and out in no time
DENNIS C.This was recommended by our son-in-law and he was right a real good outfit to do business with. Nice people too.
Robert S.Hooked up trailer to vehicle and it was too low in the back. They did not sell drop hitches nor did they explain how to hook up. The person helping us said the height in the back was fine, but when we drove off and realized it was dangerously close to the ground, we went down the road and purchased the correct drop hitch and the nice folks at AAA storage helped us hook it up.
Jeff K.The parking lot is a grass lot. Very very bumpy. Next time I choose to rent a trailer will most likely go to another location.
Brian T.Keep on doing what you are doing I love it, and don't fall below the rating that I have given
Frank S.Service is excellent. Improvement not necessary.
Rachel R.I have used this uhaul location many times! Excellent people to work with and the service is outstanding!
Angela E.Great service! Very helpful!
Mark F.Charge me 800$ what is the 20 day is a lie I will never use them again
JOHNNY R.They were fast and efficient.
Melinda B.Make sure the trucks are serviced and ready to go. A miss firing truck cost more money in fuel that the customer ends up paying for. Windshield wipers should be checked regularly, poor vision could cause an accident which you would eventually be responsible for!!
Andy G.Everyone was very friendly, personable and made this whole moving experience a pleasant one. Thanks so much!
Michael P.Rabais pour les membres des forces armées
Danny T.Excellent service very responsive and helpful.
Tabatha F.Well run and very well organized!!
KEVIN P.Helpful and courteous personnel. The only inconvenience was that the store closed for an hour at lunch, when I was trying to return the equipment.
Joseph R.call center slow-made incorrect drop off ditective.
Mark L.I loved everything about this U-Haul services, this location was so very clean and everyone was absolutely awesome thank you making my move easier â¤ï¸
JANICE W.I received a 6'x12' trailer that was in poor condition and didn't make it more than 4 hours of highway driving when one of the tires blew. The blown tire resulted in damage in my personal items due to the initial swerve of the trailer. We were delayed 2,5hrs while Uhaul sent a tow truck to replace two tires and we went on our way. We stopped in Springfield, MO and went to the Uhaul center and had the other two tires replaced. Both the Towing Company and Uhaul center said they were surprised the trailer was able to leave the lot due to its quality.
Brett R.Was told that I wouldn't be charged for overnight return but was charged for second rental period instead.
Russell C.Job Well Done
MARK T C.Reserved truck online and it was ready when we arrived.
Richard W.I was unaware the 6x12 trailer would not come with a jack or a way of taking it off my hitch without man power. We recently had all of our stuff moved by the military so we did not have personal tools and jacks that we would normally have.
Sierra H.I would recommend this location to a friend, but I would not recommend anyone use the online check-in process. I went to the original location at the scheduled time and the truck I reserved was not there. I got transferred a few times and was told to go back to the original location and follow the online check-in prompts, just to get confirmation the truck was still not there. Then I was finally referred to this location, but had to wait until 8 until they opened. I was happy with the final location, but was not happy with the overall experience. I lost a lot of time trying to get a truck that I reserved in advance.
Melissa H.