Everything was great! The guy was off for the day and he came back so I could rent a van! I didn't even have a reservation for a rental I was just a walk in! Good job fellas!randolph C.
Customer Reviews for Jass Gas LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Evan C.
The truck that rented did not have any gas in it and the guy did not want to put gas in it. It was a gas station locationMarsha P.
Quick and easyJACOB V.
Le client n'a pas laissé de commentaire.Daldwin J.
It was helpful that I could refill the gas tank at the drop off site. The individual was professional and courteous.rajendra R.
Problems starting truck. Steering wheel locked ignition start. Better maintained trucks at Saddle Brook location.JOHN V.
Le client n'a pas laissé de commentaire.CHRISTIAN F.
Le client n'a pas laissé de commentaire.Slawomir R.
There wasn't any customer parking. Had to park in a lot next to the location.Ashley S.
Le client n'a pas laissé de commentaire.SYDNEYEVELYN H.
Very unprofessional and did not discuss my over charges with me about my contract, that I had with the the Bronx location. They charged me an extra $31,99 for my miles that was already included into my one way rental â€¦ very unsatisfactory with this location!Jarrette W.
The morning of the scheduled pick up, the employee was sharing his time between pumping gasoline and servicing U-Haul customers. I had to wait until 5 others buying gasoline drove off before I was attended to. About 15 minutes in all... 樂Stephen I.
Le client n'a pas laissé de commentaire.guzman B.
Everyone was nice but they should Have the ability to pay for everything before you go to pick up the truck and then just pay the extras of gas and mileage it took me a long time to get my truck they were charging me almost $200 for a 10 foot truck that was listed for $19,95 and the person didn't understand what was going on and why I was getting all these charges and he was telling me that I had to put deposits down because of different reasons and I had to speak to a supervisor and ended up paying only $66 for everything so it just took way too long to get the truck . :(theresa C.
Le client n'a pas laissé de commentaire.Marybeth C.
Le client n'a pas laissé de commentaire.Steven K.
Filled my tank up at the location, they spilled gas all over so I had to pay extra for their mistake. Charged me originally for two dolly's, during pick up they stated they only had one, never received the one. Rep at site didn't speak English, nothing was set up. Horrible.Aleksandar N.
Le client n'a pas laissé de commentaire.Angel M.
The person who gave me the keys put wrong information almost costing me extra 120 dollars. When I returned the vehicle there was no one just the guy who do gas service in gas station.AHMED B.
Very goodriano R.
This is our third rental this year and this location is first time. When I booked online I reserved at the previously used licetion for pick up.. then uhaul called me and changed the location. Wow thank you because it was so much convenient in this location because it's nearer the place I need to pick up my things. Merci.Jessica H.
Le client n'a pas laissé de commentaire.Steven K.
Le client n'a pas laissé de commentaire.Steven K.
I was charged twice.Le C.
Le client n'a pas laissé de commentaire.Annette Y.
Friendly Customer Service. Need an extra person to attend the UHaul service. I had to wait almost one hour for the person who attends the gas service to complete my entire UHaul transaction because he was responsible for both services. Service could be improved.Jossias G.
Le client n'a pas laissé de commentaire.KEMAR B.
Trash was in the back and front cab of truck. Never cleaned between rentals.Ernest C.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.Bernardo D.
Le client n'a pas laissé de commentaire.Alex G.
I rented this on a day that was 97 degrees out and this truck had broken air condition.Brian S.
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.alexy S.
More inventory is needed so a customer can go without reservations.WILLIAM J.
Le client n'a pas laissé de commentaire.JOSEPH C.
A little pricy but, that's to be expected with the gas price increase. Other than that, I'm completely satisfied..A++++JOHN R.
Le client n'a pas laissé de commentaire.Luis T.
Le client n'a pas laissé de commentaire.Gerson O.
I selected this location for the mobile pickup option. It does not have a mobile pickup option. Further, they altered my reservation by 1 hour.When I called the business nimber, the owner hung up and said I had the wrong number. So I waited outside in the rain for 1/2 hour. Nobody from the location or from Uhaul ever picked up the phone. Then they tried to charge me a two day rental...and I received a truck with an exhaust issue and poor fuel efficiency. Never againRandy T.
Le client n'a pas laissé de commentaire.KATHRIN B.
Le client n'a pas laissé de commentaire.Michael L.
My battery died when I stopped in the city, it was terrible!!! i missed my appointment, needed to wait for a contractor of Uhaul to come with the jump starter to help me and save me!!! and they charged my money for the ride I couldn't use the equipment, i lost time and moneySergii S.
Le client n'a pas laissé de commentaire.Amanda V.
Le client n'a pas laissé de commentaire.IDELLE W.
Le client n'a pas laissé de commentaire.YOGESH S.
Paperwork stated that the gas was at 1/4 tank which it was half that amount. The truck had debris and pieces of wood left from the prior rental. When I returned the vehicle, the gentleman was rude and refuse to park the truck in the location that he wanted it in. I only drove 67 miles and was charged for 89. The truck was only equipped with 12 moving blankets and I was charged for 24. I was also billed a cleaning fee for leaving the truck cleaner than how I received and I returned the truck with a 1/4 tank which was more than I received it. Very disappointed and expect a phone call, as the location has yet to answer the phone or return the voicemails that I have left for them.Joe J.
Le client n'a pas laissé de commentaire.Asyia F.
The truck was not cleaned - there was popcorn on the floor, the steering wheel was gross. I felt like I was riding in the subway. The gentlemen helping was nice but gave me his cell phone to speak with the Uhaul manager - it just felt a bit unsanitary.ANNE P.
Excellent customer serviceRicardo R.
Quick drop off and attendant was very helpful.Karen B.
Le client n'a pas laissé de commentaire.JAMESR W.
Helpful, courteous, pleasant & professional representatives from placing my reservation, picking up the rental & the return.JENNIFER G.
Victor was great! Thanks so much!GENEVIEVE C.
Excellent serviceIVAN F.
Attendant very professional, helpful and friendly.Anthony B.
Need to keep pads in stock. All my furniture was damaged because they didn't had pads.MALKEET S.
Great ServiceMARLYN T.
The load door was heavy to lift.ERICKSON R.
Victor at Jass Gas station was fantastic! Super professional graceful and very responsive to details Highly recommendANDREA V.
Le client n'a pas laissé de commentaire.JESSI P.
Le client n'a pas laissé de commentaire.Jason M.
Le client n'a pas laissé de commentaire.HEESUNG L.
Very easy to do business with you. Everything from the initial search, order process, explanation of fees and procedures, and pickup couldn't have been easier. Will definitely recommend to friends and family.THOMAS G.
service is excellent.XU H.
Le client n'a pas laissé de commentaire.Claire M.
GUY WHO WORK THERE IS GREAT AND FRIENDLYDaljit S.
The staff was very friendly and helpfulAhmad G.
The person who assisted me was helpful and friendly. Over all very happy with my experienceDonald D.
Le client n'a pas laissé de commentaire.HECTOR V.
Le client n'a pas laissé de commentaire.Yoliza D.
Le client n'a pas laissé de commentaire.Wilfredo P.
Le client n'a pas laissé de commentaire.DANIELALBERTO R.
Le client n'a pas laissé de commentaire.Alicia Ann C.
my pick-up location was changed without any notification, which delayed my move, as I had to drive to a new location. My original pick-up location was in Bergenfield & I selected it because it was more convenient for me. If I was notified in advance, I would have scheduled accordingly. I also tried to call customer service & was on hold for 20 minutesilya L.
Le client n'a pas laissé de commentaire.MIHAIL S.
Nothing we had a great experience picking up the equipment, using it and returning itâ€¦Elaine W.
Our reservation was for 10 and the truck didn't arrive until 1:30pmâ€¦ I was told I could drop off the truck at 1:00 on the day I need to return truck I was called and ask if I can return it at 12 I told the location i would do my bestâ€¦ I arrived 45min late due to heavy traffic and was charge an extra day.MARIA R.
Only issue which had nothing to do with this place,the haul that I originally made reservations with ran out can,I had to go to another haul,wasn't happy further away,had to pay for more mile use!not happyFrank B.
Faster telephone response!Herlito L.
Le client n'a pas laissé de commentaire.RUBENDANCHERLY R.
Le client n'a pas laissé de commentaire.Jacob B.
Make sure that they have clean cargo pads. We weren't able to get any even though we had reserved some. They took that expense off the bill.WENDELL M.
Le client n'a pas laissé de commentaire.KEITH S.
Le client n'a pas laissé de commentaire.MARIA B.
Le client n'a pas laissé de commentaire.RUDY F.
Have whoever is supposed to be working the business to be there until 5pm. They have to rely on the gas station attendant to work the UHaul business as well as the gas station. He did a great job juggling all those chores but it's not good for business.Adam C.
Nothing comes to mind. The attendant was very polite, friendly, and a pleasure to work with!James T.
Le client n'a pas laissé de commentaire.TYLER R.
Le client n'a pas laissé de commentaire.MILAGROS E.
I forgot the name of the guy but I want to give him credit for his outstanding service during this short notice moving.DONNAMAE G.
This location is wrongly addressed. It's extremely hard to find even with GPS. I was lost for almost an hour to find it had to take uber to the location i was provided and the Uhaul was not there. i was driving around and look for it till i found it!. The staff was friendly and helpful but the building was not marked visible at all. Horrible experience. We were late to be on the road.JAKUB H.
Le client n'a pas laissé de commentaire.Charmaine Y.
Le client n'a pas laissé de commentaire.EDWARD H.
The mileage fee of 99 cents a mile is practically illegal. Fees added on top make it ridiculous. You should stop advertising 19,95 a day because it's nowhere close to that after adding in these additional costs. False advertising.Vanessa A.
Le client n'a pas laissé de commentaire.Hussain A.
Jus have patience there don't rush the guy who work there know everythingDALJIT S.