Customer Reviews for Jass Gas LLC
(Concessionnaire U-Haul dans le voisinage)

282 évaluations

17 Rte 46 W   Lodi, NJ 07644

(973) 470-0585

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(973) 470-0585

17 Rte 46 W
Lodi, NJ 07644

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - dim : 8h am à 5h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

JESSI P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

HEESUNG L. 
Évaluation :
5

Very easy to do business with you. Everything from the initial search, order process, explanation of fees and procedures, and pickup couldn't have been easier. Will definitely recommend to friends and family.

THOMAS G. 
Évaluation :
5

service is excellent.

XU H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claire M. 
Évaluation :
5

GUY WHO WORK THERE IS GREAT AND FRIENDLY

Daljit S. 
Évaluation :
5

The staff was very friendly and helpful

Ahmad G. 
Évaluation :
5

The person who assisted me was helpful and friendly. Over all very happy with my experience

Donald D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HECTOR V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Yoliza D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wilfredo P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

DANIELALBERTO R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alicia Ann C. 
Évaluation :
3

my pick-up location was changed without any notification, which delayed my move, as I had to drive to a new location. My original pick-up location was in Bergenfield & I selected it because it was more convenient for me. If I was notified in advance, I would have scheduled accordingly. I also tried to call customer service & was on hold for 20 minutes

ilya L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MIHAIL S. 
Évaluation :
5

Nothing we had a great experience picking up the equipment, using it and returning it…

Elaine W. 
Évaluation :
3

Our reservation was for 10 and the truck didn't arrive until 1:30pm… I was told I could drop off the truck at 1:00 on the day I need to return truck I was called and ask if I can return it at 12 I told the location i would do my best… I arrived 45min late due to heavy traffic and was charge an extra day.

MARIA R. 
Évaluation :
5

Only issue which had nothing to do with this place,the haul that I originally made reservations with ran out can,I had to go to another haul,wasn't happy further away,had to pay for more mile use!not happy

Frank B. 
Évaluation :
5

Faster telephone response!

Herlito L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUBENDANCHERLY R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jacob B. 
Évaluation :
5

Make sure that they have clean cargo pads. We weren't able to get any even though we had reserved some. They took that expense off the bill.

WENDELL M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

KEITH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIA B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

RUDY F. 
Évaluation :
4

Have whoever is supposed to be working the business to be there until 5pm. They have to rely on the gas station attendant to work the UHaul business as well as the gas station. He did a great job juggling all those chores but it's not good for business.

Adam C. 
Évaluation :
5

Nothing comes to mind. The attendant was very polite, friendly, and a pleasure to work with!

James T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

TYLER R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MILAGROS E. 
Évaluation :
5

I forgot the name of the guy but I want to give him credit for his outstanding service during this short notice moving.

DONNAMAE G. 
Évaluation :
1

This location is wrongly addressed. It's extremely hard to find even with GPS. I was lost for almost an hour to find it had to take uber to the location i was provided and the Uhaul was not there. i was driving around and look for it till i found it!. The staff was friendly and helpful but the building was not marked visible at all. Horrible experience. We were late to be on the road.

JAKUB H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charmaine Y. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

EDWARD H. 
Évaluation :
3

The mileage fee of 99 cents a mile is practically illegal. Fees added on top make it ridiculous. You should stop advertising 19,95 a day because it's nowhere close to that after adding in these additional costs. False advertising.

Vanessa A. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Hussain A. 
Évaluation :
5

Jus have patience there don't rush the guy who work there know everything

DALJIT S. 
Évaluation :
1

Stop ignoring your customers and making them feel uncomfortable.

ANTHONY D. 
Évaluation :
5

Nothing it was a great experience

ANDREW D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Linda D. 
Évaluation :
5

I was helped by Victor and he was excellent, helpful, and polite. Thanks again, Victor!

DANIELLE R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW H. 
Évaluation :
5

Very easy to check in and out; had a great experience overall!

Amanda Q. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAM W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NOEL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIRSO B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amro M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ERIC R. 
Évaluation :
5

Heres a rundown.. I originally made a reservation at Noscrala Sign Management Hackensack, NJ.. I went there at my scheduled pick up time and there were no uhauls.. I called the number on my reservation and some lady answered who could barely speak English, telling me to call another number.. I tried calling that number and no one answered. I was essentially screwed until I found this well run location in Lodi, NJ that saved me.. imagine if I wasn't able to find another reservation? My move would have been screwed since I was leaving a building and needed to be out that day.. then I got a call later in the day from that uhaul dealership confirming why I didn't pick up my uhaul. That phone number they called me from was nowhere on my reservation. And they understood but it doesn't make up the fact I was almost screwed.. this Lodi place saved my ass, but it shouldn't have to be saved.. thanks.

PHILIP P. 
Évaluation :
4

PLUS: Location was open on New Years Day and I was able to reserve a van within 15 minutes of realizing I needed one. Computer system was not working well and the attendant didn't know what was wrong. Took a very long time to check out and back in, which should have been seamless with the "online" check-out. I don't think this was the attendant's fault - sounds like it's on U-Haul's end. The van had both low tire pressure and "needs oil change" indicators on when I got in. I was only doing a quick 90 minute move of a couple of items (drove it ~20 mi round trip) so not a big deal for me, but would expect the vehicles to be maintained better.

AVIGIL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Catalina P. 
Évaluation :
3

the truck was filthy

CHRISTINE S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SHARIFF G. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ISABEL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mario O. 
Évaluation :
5

Fast and convenient

David P. 
Évaluation :
5

in and out seamlessly. very helpful crew

yassine E. 
Évaluation :
4

Clarify the rest of the process!!!! It was emphasized online to do the whole process on the phone. Then I arrived at the location the next day at my scheduled time only to find out that the location doesn't use the online system!!! Honestly would like a refund because I was on time and no one came to help me. I called the number and stayed on hold for 30 minutes to be told that my transaction wasn't in the system. I almost had to pay again because my confirmation number wasn't showing that I finished paying once someone did show up and they looked me up. The truck was great but that 30 minutes was extremely frustrating. Please give me a refund.

Dana B. 
Évaluation :
1

very rude at this location and truck was dirty and a peice of junk

Lee Ann P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tamra M. 
Évaluation :
5

Now HERE is a UHaul location that is a credit to you!!! Wonderful service and very accommodating

maureen T. 
Évaluation :
5

So easy and convenient to use.

Jennifer H. 
Évaluation :
5

Great customer service and they were ready with everything!

Angelica R. 
Évaluation :
5

Very good guy helped me a lot

MAQSOOD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NOUBAR T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danequa G. 
Évaluation :
3

you are too expensive

Shlomo A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose S. 
Évaluation :
3

I rented a 15' truck. When I called to verify availability I was told it was there. When I picked it up I said to the man serving me that it didn't look like it was 15' long but he assured me it was. When I got to my place to load I had trouble getting all my stuff in; so I measured it. The truck was a 12' truck. While I was driving on a highway a large panel dropped off the dashboard onto my legs. This was not a pleasant experience.

Allen O. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Edie R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALEXANDRA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eugene G. 
Évaluation :
4

Nothing , everything was great

LAWRENCE C. 
Évaluation :
1

Put gas in the I haul and as the guy if it was good enough, and they still charged me a 30 $fee. Pretty scummy.

DINO P. 
Évaluation :
3

I rented a 15 foot truck. Check in was straightforward. Truck was as expected. I had reserved 24 furniture pads, but none were available. I was told to drive down 1/2 mile to UHaul Facility to get pads. They did not have them for 'rent' there either (although the offered to sell them to me for >7 $each. When I returned the truck I asked to make sure that I wasn't being charged for the pads. I was assured that I was not being charged, yet my invoice had a 20 $charge for pads I did not receive. I am awaiting resolution. My recommendation is not to allow people to reserve equipment that you don't have available and only charge customers for equipment you are able to provide.

Eduardo L. 
Évaluation :
5

I ordered 6 packing blankets and he only had one. But he was incredibly nice and helpful, both at check-in and checkout.

Cameron G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathan H. 
Évaluation :
2

Took three cancellations before got my truck

Tanbeer M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reinaldo V. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

KADIRJEROME R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bob G. 
Évaluation :
1

We had made reservations on the phone the night before. When we went to pick up the truck the guys there had NO IDEA! It took us 1 1/2 hours to finally get the truck. We were over charged by approx. 89 dollars. They even started our time 1 hour before we left! The man told us there it is go and take it, and NEVER told us what one it was! Also the inside was gross! Had Gatorade bottle in door, that is how much they cleaned and sterilized it!! UGH!!!

John S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patrick H. 
Évaluation :
5

Everything was great

JOYCE O. 
Évaluation :
2

The representative told me that the gas tank is full and will have to “fill it” up even though the meter on the dashboard was not completely on the full line. Did not have time to dispute because your company already sent me to a completely different and further location where I could not pick the truck up until 8 vs 7 am as we originally had agreed upon so I was running late. Then when I filled the truck I completely overfilled it. Don't say it's full when obviously it's not even close to full. I prolly put in 10 $than is needed.

Mateusz K. 
Évaluation :
3

Make sure truck is properly disinfected

Jordan L. 
Évaluation :
1

I reserved and paid for a trailer to be picked up in the Saddle Brook location. They called me and asked me to come in our early cause one of them need to go home. When I got there they sent me to another location to pick up the trailer which charged me again for the same rental. Now I have to spend time on the phone with U-Haul to get my money back for paying twice for the same rental

MICHAEL T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bin L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian K. 
Évaluation :
5

Old truck

Alexander L. 
Évaluation :
5

Very good professional service

William Q. 
Évaluation :
5

Rien

Evelyn O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

odalis R. 
Évaluation :
4

The 2 gentleman that handled the rental was very very nice! Would definitely go there again.

Jonathan C. 
Évaluation :
5

They are very nice and knowledgeable

Carmen V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marilyn P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

vinitkumar A. 
Non les évaluations ont été soumises pour cet établissement.

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