Le client n'a pas laissé de commentaire.
Kamilah H
Customer Reviews for Jays Paint & Body
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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I cannot say enough good things about my experience with this dealer!
VALERIE BThe receptionist was beautiful. She had patient. She was concerned about the patron. What else do you need? Merci
JANETTE HThe truck needed to have cruise control but other than that everything was great!
Matthew HNothing. Great 👍 👌
Ruby SRien
Sally SDropped off at night and locked up the truck because we had pads and a dolly inside. They called the next day looking for the keys and were accommodating with my schedule to meet with them. Wonderful experience!
Sherri OJay's was fine - the problem was I had a reservation in Germantown, TN and they never called to confirm/schedule - I had to call. Then, when I called, they said "oh, we don't have anything within 50 miles of you." UGH - what kind of system allows a reservation THEN doesn't have a trailer???? That's just TERRIBLE.
Carey FVery easy and courteous agent.
James KFriendly and helpful staff!
DAMIR CWould have been helpful, if someone was on site.
Robin BAwesome customer service. They hooked everything up and on I went. Great trip thank you again for the superb service.
EVERETT DJennifer at the Uhaul dealer was great! Very helpful and knowledgeable about the equipment. Would highly recommend Jay's Paint & Body in Covington for your Uhaul rentals!
JASON RThey provided outstanding customer service. I was afraid that I would not make it to their location before they closed. They graciously agreed to wait for me. I highly recommend them
DEDRA AGreat service thank you
TROY FMy original reservation location did not have my van. Went an hour away to pick up my van. When I got there my reservation was moved again. Thankfully they went ahead and got me in a truck.
ALDO RI had a 5 x 8 trailer rented from uhaul moving & storage of Collierville. They rented me a 5 x 8 then didn't have it the day of the move. They sent me 45 minutes away to get a 6 x 12 that they knew my vehicle wouldn't tow. Collierville uhaul lied. I had to rent a truck. The cost was over $500 more. The complaint department acts like it is my own fault for renting the truck. I will never use uhaul again. Horrible company
GLORIA FGreat customer service! Jennifer was amazing to deal with and very informative. Would highly recommend!
rodney dJennifer was very helpful, friendly and polite
MICHAEL MVery nice and friendly service but the location on highway 64 in Bartlett the guy with glasses at the window was very very rude and unwilling to answer a question and when ask to explain he was very snippy and uncustomer service. But the Covington location was awesome. Merci
Tamra CVery quick service and everyone so nice I will always use them if I have to rent again best experience ever Thank yall so much god bless
may pThey were closed the day I returned equipment. I just left equipment in parking lot.
Chris HUpon returning vehicle in Decatur al. Beltline office I was treated very poorly by Donald Collins. I was mislead about mileage usage, early return, and how I would be charged. I will not be using u-haul. Again nor would I recommend them to my worst foe!! My wife and I were lied to about the whole rental.
John BGreat Service!
Leroy MService was great and the truck worked well.
Matthew HNo further comments at this time.
clarence hThe faciltiy is OK, but the location can be tough to get to, street at one end is a railroad tunnel with VERY LOW clearance, and not the only one in town of Covington or Brighton TN area, not their fault, but drivers to the area need to know how to get AROUND these hazards.
mark r