I arranged everything online prior to our arrival, but it still took 30+ minutes to get the truck. We were trying to beat the heat of the day, and the delay was unwelcome. I've used the online feature before, and it took maybe 10 minutes. There was only one clerk, and he was running his gas station at the same time, so in addition to taking my information again that had already been provided, he would leave our transaction to take care of customers coming into the station. He did not have a sense of urgency for any of the transactions, even though we clearly were in a hurry, and were there within minutes of the arranged pick-up time. Very inefficient. Would not recommend.Shiloh H.
Customer Reviews for Jefferson St Conoco
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Jefferson City, MO 65109
(Hwy 54 to Ellis Blvd Exit go West Hwy C & North Jefferson St)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 6h am à 5h pm
- Sam - dim : 6h am à 3h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Pamela S.
Price was different then agreed, wasp in the key holder almost got stung.Timothy H.
Need more helpDENNIS S.
Le client n'a pas laissé de commentaire.Jackie B.
Le client n'a pas laissé de commentaire.Malinda H.
Le client n'a pas laissé de commentaire.marcia H.
Excellent Service even though I was VERY FRUSTRATED as to truck not being back on time. Hour and half late! It all worked out because of the AWESOME gentlemen at this location! Thank you and God Bless!Nina A.
The rental agreement started at 11:00am even though i picked it up at 11:30am, seemed odd. However, the issue was that the truck had an old battery that would not start once it was shut off after a two hour drive. SO BIG issue.JEANNIE T.
Easy on and out. The young lady was very polite and acknowledged me as soon as walked in even though she was assisting other customers. I needed to change the return location and she took care of it immediately.Anita L.
Jefferson City location gave me a truck with almost no fuel. When I returned it with more fuel than I recieved I still got charged for low fuel. Jefferson City also argued with me about payment made over the internet. They insisted they I should pay onsite even though it was already paid for.Freda H.
Excellent service, great van. Will use this location again.Kerry C.
Le client n'a pas laissé de commentaire.TOMMY A.
Le client n'a pas laissé de commentaire.Tammy M.
Very busy. Very friendly and courteous.William B.
Le client n'a pas laissé de commentaire.James H.
Le client n'a pas laissé de commentaire.James W.
Le client n'a pas laissé de commentaire.Jason M.
Ensure all lights work.Michael G.
Good experience - Good peopleWILLIAM B.
Nothing, the lady was professional, courtious, and knowledgable about the transaction. She made the trailer rental a pleasure to do. She should be commended for her ability to her job as well as she does. I have rented from uhaul before but this was exceptional!Mark H.
I've been renting Uhauls all my life and I'm now 67. I love the trucks, they are kept up and cleaned, except the 15' footer I rented from James on Jefferson St., which was filthy, run terrible and sounded like it was about to throw a rod or timing chain. The check-out process was normal and took about 15 minutes. The check-in (return after hours) was a nightmare, and unacceptable. Both times took me about 2 hours to get a support rep to corroborate my info. The Uhaul check-in after hours doesn't work. Firstly, each location needs a free Wi-Fi to make sure there is adequate communication between the parties. Secondly, there should be a backup â€œsend picture file optionâ€ just in case the scan method doesn't work, because the camera/scan doesn't work. In the second check-in last night the app wanted me to run back and forth up the hill to take picture of the odometer I had just sent one in! Not only was I miserably sore and tired from moving all day, I had to return the truck to what seemed like a 1/4 mile dark in a spooky grassy area with no streetlights. In fact after last nights fail return twice in a row I will check truck rental prices around town as well as ease of returns before I choose Uhaul. Other than that, thank you very much. After two weeks of packing and moving into a new home, I at 67yo with microcystic anemia successfully pulled it off by myself.Seth G.
The team member that helped me was professional and friendly.DONALD R.
Le client n'a pas laissé de commentaire.TAMEKA W.
I drive a semi truck as a household goods mover. I pulled my semi on the lot to pick up the U-Haul truck. When I went inside the Owner got in my face and started cussing at me and refused to rent me the truck. 6 am on a Saturday I didn't have any other options so I begged and pleaded and apologized to him. Eventually he calmed down and rented me the truckGregory W.
Le client n'a pas laissé de commentaire.Tracy R.
Le client n'a pas laissé de commentaire.Othia M.
Le client n'a pas laissé de commentaire.Amber C.
Le client n'a pas laissé de commentaire.Bradley K.
Le client n'a pas laissé de commentaire.KEITH G.
Le client n'a pas laissé de commentaire.Ken G.
Le client n'a pas laissé de commentaire.DEBRA D.
Le client n'a pas laissé de commentaire.Tony M.
The only problem I had was that I went to the Ellis Blvd. location first, because that was where the online system said the rental would be. After having to wait in line about 15 minutes, the clerk told me that they didn't have small trailers, and I would have to go the Jefferson St. location. Not a BIG deal, but it did slow me down!!Stephen P.
Le client n'a pas laissé de commentaire.CHRISTOPHER J.
Le client n'a pas laissé de commentaire.MICHAEL K.
Le client n'a pas laissé de commentaire.BENJI P.
Le client n'a pas laissé de commentaire.Heather C.
The help was friendly and courteous but did not have a clue about the truck, the fees or the time available for rental. What I received in email was different from what I reserved to what they actually told me was possible (even better than what I had reserved!).Nelson P.
Le client n'a pas laissé de commentaire.DONNA D.
Le client n'a pas laissé de commentaire.Vincent M.
Le client n'a pas laissé de commentaire.Jay M.
Le client n'a pas laissé de commentaire.Wayne B.
The transmission sounded terrible, there were cigarette ashes in the ashtray and I am a non smoker and the floor was dirty. The driver side rear of panel was very scraped up some of it was marked however there was a piece of the panel that was torn away from the outer frame And it flapped at times. The app was hard to use at times and wouldn't let me make the changes needed. The woman on the phone was very help though.Cheryl B.
Le client n'a pas laissé de commentaire.Gary R.
Friendly, accommodating staff.Roy H.
Have wiring adapters for sale at location. I had to run all over town looking for one. Also a Jack should be provided to lift tongue onto hitch and to aid if the trailer has a flat.FREDA M.
Le client n'a pas laissé de commentaire.David P.
Le client n'a pas laissé de commentaire.Roger C.
Le client n'a pas laissé de commentaire.DANIEL W.
Le client n'a pas laissé de commentaire.CHRISTOPHER B.
I was charged An extra day even though I stuff I was going to drop truck off at 530pm and I dropped it off before 530pmLamarria T.
Le client n'a pas laissé de commentaire.KARLY L.
Le client n'a pas laissé de commentaire.Matthew L.
Drop off was very easy and hassle free!Martika H.
Guy was awesome to deal withCRYSTAL H.
Le client n'a pas laissé de commentaire.Lester L.
The guy that helped us was great. Very nice and hooked everything up for us. Will go there from now on.DANNY H.
Le client n'a pas laissé de commentaire.Ross H.
Le client n'a pas laissé de commentaire.Jeffrey W.
Le client n'a pas laissé de commentaire.Patricia L.
Le client n'a pas laissé de commentaire.MICHAEL H.
Great locationANDREW B.
First time renting a U-Haul trailer and could not have asked for a better experience. Easy access and the friendly service.DAVID M.
The person who was doing it was very rude and un personal. He was say he was going to call the cops if i did not bring it back by 8am the next day when my rental was not do back in tell 10:15am the next day. He then went on to tell me that I really should have it back that night.Pamela G.
Le client n'a pas laissé de commentaire.Donna C.
I reserved the truck for 24 hours 10am-10am the next day.. When I arrived at 10 he told me that I had to have the truck back by midnight because some else had it reserved for the next day. I argued with him and they told me that I will be charged another day plus late fees if I didn't bring it by 6am (that's when they opened). We had to work though the night after a 7 hr drive to get the truck back in time. The back of the truck was dirty af, so we had to take time to clean that before we put our belongings in the back. I am never coming back here I would never recommend this place to anyone. I would not even wast my time at this location. *Its a family owned business btw* Conoco off of Jefferson street.CHARLES J.
Le client n'a pas laissé de commentaire.REBECCA C.
Le client n'a pas laissé de commentaire.Troy W.
Le client n'a pas laissé de commentaire.Scott T.
Le client n'a pas laissé de commentaire.JAMES G.
Le client n'a pas laissé de commentaire.Kelly S.
Le client n'a pas laissé de commentaire.Michael E.
Le client n'a pas laissé de commentaire.Keith R.
Nothing, best cosumer service.Joshua S.
Le client n'a pas laissé de commentaire.Michael C.
Le client n'a pas laissé de commentaire.John E.
Le client n'a pas laissé de commentaire.Brent R.
Le client n'a pas laissé de commentaire.Sharon H.
After identifying some additional damage to the truck we had to get a jump since the vehicle would not start. Then I had to fill the windshield wiper fluid to find out in my check-in location that the hose was disconnected. Then while driving the trucks for 12 hours was a bit boring since the radio didn't work. Also it seemed to pull to the left will driving on the highway. Probably due to the damage at the front of the truck screwed up the alignment.Christian S.
Le client n'a pas laissé de commentaire.Randy P.
quick service, dropped off dolly in the early morning 2am. Called when store opened and was told rental was completed. Thanked me for my purchase.MARK T.
Le client n'a pas laissé de commentaire.john H.
Le client n'a pas laissé de commentaire.Corey H.
Le client n'a pas laissé de commentaire.CARLA C.
Le client n'a pas laissé de commentaire.DANIEL GLEN G.
Great serviceSeth M.
Le client n'a pas laissé de commentaire.antonio T.
Clearly describe or discuss with a trailer renter that your equipment is out dated and is not wired with a standard round connection. I was surprised but realized that since your truck are probably wired for this it makes sense. I then asked to buy it, since you know damn near any truck made after 2000 probably has the round plug, I would have one for sale. I had to drive to a car part store, but the adapter and return, making me late for another appointment. Just a thought, require your retailers to keep these in stock for sale.Jim B.
Le client n'a pas laissé de commentaire.STEWART A.
Le client n'a pas laissé de commentaire.Jason B.
Clean the inside windowsTERESA L.
I couldn't pick up the tongue of the big trailer and the employee wouldn't and couldn't help. Also, required a wiring adapter that they didn't have available. Trailer had been backed into shrubbery, which may have caused damage to the tail light between rentals.Matthew M.
Le client n'a pas laissé de commentaire.Audrey C.
I wouldn't rent a Uhaul anyplace else! Excellent service à la clientèle.Steven T.
Le client n'a pas laissé de commentaire.ROY S.
Le client n'a pas laissé de commentaire.Mary N.
Le client n'a pas laissé de commentaire.ROBERT S.
Le client n'a pas laissé de commentaire.Kevin M.
Le client n'a pas laissé de commentaire.Ann D.