Customer Reviews for Jeffreys
(U-Haul Neighborhood Dealer)

261 évaluations

3887 NC 39 Hwy S   Louisburg, NC 27549

(919) 496-1304

Heures d’ouverture

  • Mon-Sat: 8 am–5 pm
  • Dimanche : de 10 h a.m. 2 h p.m.

Services dans cet établissement :

Pour nous contacter

(919) 496-1304

3887 NC 39 Hwy S
Louisburg, NC 27549

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 8 am–5 pm
  • Dimanche : de 10 h a.m. 2 h p.m.
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Le client n'a pas laissé de commentaire.

Jerwanda Jones 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael West 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sally Valentine 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William DeCora 
Évaluation :
5

Clerk was helpful!!

WILLIAM HINDS 
Évaluation :
1

Did not have any of the extras I ordered - no furniture dolly, appliance dolly, or blankets.

Kristi Servies 
Évaluation :
5

Kind and helpful folks. Clear instructions. Will be my go-to place for future rentals.

Michelle Graham 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Connie Thomas 
Évaluation :
3

Apparently the lady did not know how to check in a trailer and said the lady would do it the next morning.

charles williams 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Curtis Sonneman 
Évaluation :
5

Quick, excellent service

Steve Lane 
Évaluation :
4

Good experience

Milton Ferguson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Virginia Ford 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ronald hill 
Évaluation :
3

The truck was dirty inside and the store computer and payment c as rd reader was not working. Also the U-Haul app wasn't working for me to check in.

Artie McCall 
Évaluation :
4

The trailer leaked and water go everywhere.

CURTIS MITCHELL HARKINS 
Évaluation :
5

Perfect every time

elizabeth woodworth 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alex Tyndall 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kim Sledge 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brandon Powell 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GENA BAILLIE 
Évaluation :
5

Rental was smooth and pickup easy. The 15 foot truck was the perfect size. Only thing would be if you could somehow reduce the wind and travel noise in the truck cabin.

Leslie Bargiel 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jimmy Colcough 
Évaluation :
5

Very friendly and transaction went very smoothly

Dean Mendolia 
Évaluation :
1

The person was unhelpful and rude.

Tate Beaufeaux 
Évaluation :
5

Nothing best experience yet! The employees are great!!!

Warren Clifford 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin Hagerty 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry Limer 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler Stevenson 
Évaluation :
3

Associate rude and not meant to do customer service. She was miserable to us and other customers. Not a people person. She should work behind the scenes, not with customers.

Leah Capozzi 
Évaluation :
5

Uhaul central screwed us royally. This location made up for the national Uhaul's errors many times over. Never trust the website or "Traffic ". Unless there are places like Jeffreys, I would never rent from Uhaul again. If I need a truck again, I will go to Jeffery's directly.

Howard Sweeney 
Évaluation :
2

The advertised equipment was not fully provided. I also booked for the 401 location and it diverted to the 39 location. I was supposed to be provided with an appliance dolly and was not informed until I arrived for pickup that one was not available. I needed to move a safe and the regular dolly while we were able to get the safe in fell on me 2x trying to get it in. I'm not happy with the service from uhaul in this event and it was frankly the most stressful part of the entire move.

Brandon Lee 
Évaluation :
3

We received it with gas filled from what they said at 7/8 tank. We only drove about 80 miles. We put about $25 in before returning. They then charged us another $33 for gas. So $58 for gas to go 80 miles.

ROBERT SMITH 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Linda Rose 
Évaluation :
5

Jeffrey's charged me to much . There computer was down when I returned. When it came up he over charged my account. Maybe customer service is getting it right

Larry Pearce 
Évaluation :
5

The woman who runs this small town store just simply does it right. Like it use to be back when people were kind and treated others with a smile. I've rented here twice now. I'll go back again next month. Great store and the truck was clean and kept up. Thanks you again. Repeat customer.

Jason Hunt 
Évaluation :
5

The woman at the front desk is classy in all respects. She's a woman who's seen many decades of people and wears her age so perfectly. She was amazing. Rare these days. Just wanted to say you have a unique employee and I enjoyed being around her. Ty.

Jason Hunt 
Évaluation :
5

Clean facilities

Kenneth Uhlman 
Évaluation :
1

Two young ladies were at this drop off location. Neither would help me get the trailer off, and told me they didn't care where I put the trailer either. Neither even looked at the trailer when I dropped it off.

Sandy Price 
Évaluation :
5

It's not broken so don't fix it! Everything was great and in place! I was also very pleased that the system was up & working very well! Streamlined the process due to online check in!

Jerry Smith 
Évaluation :
5

Only thing I can think of is reassure customer of any warning ⚠️ lights that may or may not be significant if they are currently known to be "on" BEFORE customer leaves the facility. Otherwise, staff was extremely accommodating & friendly.

Clevie Evans 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cunlai Lin 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darin Rea 
Évaluation :
3

They did not have their Furniture pads as I had requested so I had to drive to a different location to get those. In the back of the truck was a utility Dolly which I did not request. So the improvements I would suggest is that when you expect to pick up supplies and location they are in stock and the customer doesn't have to drive to another location to get them.

Eric Moritz 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan McGinnis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kildare Escoto 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angel Parker 
Évaluation :
5

Le client n'a pas laissé de commentaire.

derrick crudup 
Évaluation :
5

Good people to work with.

Glenn Hale 
Évaluation :
5

No problem at all

Glenn Hale 
Évaluation :
5

Excellent customer service

HOSSAM NAWAR 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald Davis 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HATTIE ALSTON 
Évaluation :
2

The lady was nice that started my contract but she was working in the gas station too and seemed overwhelmed. I suggest that 2 people work instead of 1 person.

Josett Phelps 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy Mozingo 
Évaluation :
1

Le client n'a pas laissé de commentaire.

MIKE Mullin 
Évaluation :
5

I come here often to rent a uhaul and they are always so sweet and helpful.

Casey Shellman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edward McNamara 
Évaluation :
5

Making sure customers know what hour of the day equipment is due back. Did not know, was almost late

Dan Hellier 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Terrance MAson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Orlandus Taylor 
Évaluation :
1

the lady that checked me out was very snappy not friendly at all

james martin 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane Murphy 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kayla Fletcher 
Évaluation :
5

The staff were so friendly and courteous. This was the smoothest rental from Uhaul I have ever experienced. We were in a time crunch and were in and out in a flash.

Rita NEESMITH 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald Bullock 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Casey Shellman 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Norma Smithwick 
Évaluation :
5

Absolutely nothing! The staff was so friendly and helpful! They helped to hook the trailer up to our truck which in all the times we have rented from uhaul before has never been done! We were so impressed!

Jeffrey Newton 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne Clay 
Évaluation :
4

Uhaul website would not let me complete checkin. Workers at Jeffreys had difficulty as well

Jeanne Bernat 
Évaluation :
5

Nothing everything was good customer service and I will be back again.

lakisha Crudup 
Évaluation :
5

Absolutely nothing!

Andre Haywood 
Évaluation :
4

Biggest issue is there were like 5 or 6 locations closer to my home and new address and none were shown as options on the website. May need to update location options.

CHRISTOPHER VALDES 
Évaluation :
5

Dottie was very professional and knowledgeable. She streamlined the entire process and made it stress free. I will definitely use this location again and will recommend to others. Very convenient location; just thankful Uhaul is at Jeffreys.

June Wells 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve Durham 
Évaluation :
5

Jeffrey’s has always been great I’ve rented from them a couple time and they always have been fast and easy to do business with

Bill Schroeter 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy Mozingo 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RON STILLWELL 
Évaluation :
5

Extremely positive experience. The lady was wonderful and kind. Thank you. God Bless!

Mona Clarkson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael Samm 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mary Cash 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol Holden 
Évaluation :
4

Aucun

Darrell Goss 
Évaluation :
1

They were slow and didnt have the right equipment to finish my reservation so I had to do it over the phone

Tavia Johnson 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carthalia Lovelace 
Évaluation :
2

My overall experience with Uhaul was horrible!!! I would not recommend a friend nor will I use their services again. The customer service at Jeffrey's was ok... their genuinely nice ppl. After I collected this vehicle it was changed due to Uhaul recommendations. Ok during my journey I got a flat ok I saw it as nothing so I inflated the tyre and continued. Then on my next stop it was low again called roadside assistance and they sent someone to change tyre... On our way now we saw a truck driver signaling us to pull over. When we did the tyre was blown out and sparking fire so we pulled aside. Called roadside assistance again... forgot to mention it takes forever to get someone on the line. But the ladies were very helpful and patient. Then after that ordeal the tyre blew out yet again... the frustration was over the fence... but safety was number 1 priority after the tyre was changed we arrived at the destination safely. Now today 6/5/2019...I return my vehicle at Westchesterfield... as soon as I arrive the hostility was evident.. KEYS!! the lady came out and shouted... gave her realize o forgot to put in gas went put in gas and came back....A guy came out KEYS!! Walked off and checked the vehicle said nothing else... then saw a charge on my card for $6,8???????? Called them and asked what was the charge for my gas was not on the mark... talk about unfairness...I told the lady I literally did that just now she kept on saying I didn't. Tried to explain to her realize the responses were blank... she left while I was talking and hand the phone to a guy... RUDENESS, UNPROFESSIONALISM AND NO MORALS OR MANNERS... horrible...I would not recommend or use this place. Let me see how considerate they are for the inconvenience and ill treatment...

Kaznee Chipps 
Évaluation :
5

These guys are AWESOME!!!

Michelle Kotke 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gilliam Gordon 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wai Lam 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William Kays 
Évaluation :
4

My experience went well. Uhaul, you really need a jack on a trailer this heavy. It was difficult to pick it up and put it on my hitch. I did have to drive 18 miles to pick it up.

James ADAMS 
Évaluation :
1

Express check in took 20 minutes to find my reservation.

Bruce Strannemar 
Évaluation :
5

All was a good experience

Lori Ward 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shirley Casey 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy Floyd 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lisa brantley 
Évaluation :
1

The car dolly lights did not work . Due to the wires were not connected inside the lights. The straps are very worn and need replaced.

jennifer fightmaster 
Évaluation :
5

Nothing to improve. All was perfect!!!

TIMOTHY MITCHEM 
Évaluation :
5

Thankful for the service with Jeffrey’s and being able to do the job before Hurricane Florence!! Thank you, Karen Salmons

Karen Salmons 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

Retour
Haut de la page