Place was still closed at 10am
Scott D
Customer Reviews for Jens Junk And Stuff
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Nobody works on weekend, very un kept location.
Daniel EExcellent people! Great customer service!! Very friendly with fast knowledgeable service. I have rented the cargo trailers over a dozen times and this was the very first time they actually hooked it up for me. I was in and out in about 15 minutes!!
Catherine MTook me 95 minutes to pick vehicle up. Dolly wasn't in vehicle When returning vehicle U-Haul site was down? And couldn't complete return online Vehicle was loud, steering all over the place, etc…. Never again
PETER MThey were friendly.
brian HAmical
brian Hboth times I dropped off my truck I u-hual person was not there so I left the key in the lock box. Again the app was not working to do the drop stuff had to call the 800 #
Deborah LTrucks waz unlocked with keys. In knee high thorns. And had they left the store before they checked me in. Bad experience never again
Samantha CGreat people. Highly recommend. Will be back
CHARLES JCustomer service was very good. Your equipment was very old and in poor condition it should be replaced
Kenneth YIt looked like a meth house with Meth heads running it. Also, there was open blackwater draing in the drive. It was sketchy at best. Would not use again. Also, it was just checked in today. I dropped it off almost 3 weeks ago. I called 4 times, called the D.M. 2 and txtd 3x.
Damon CMake sure the facilities sticks to its posted hours.
Don HI have rented from this location a couple of times and always treated with respect
CHARLES WKeep up the good works
Charles NI returned on a last Saturday. There were no people on the property. I had a 6x12 trailer w no crank lift. I could not get the tongue of the trailer high enough to get my truck out from under it. Luckily, I had my hydraulic jack to lift it. Then they charge me for the entire holiday weekend as being late. Through many call to manager she finally was able to get that money returned to me.
KEVIN YPrice of one way have become outrageous
Sonya RExcellent!!!!
JOSHUA DTruck cab was dirty. No windshield washer fluid in reservoir. Full disclosure, this pickup location has only been in business about a week, so they are learning the ropes.
Kenneth TNothing ….. the lady handled everything nicely and was even helpful when we needed to rent for another day
jada b