Évaluations des clients Jerrys Auto Service

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Jerrys Auto Service

Cote générale :

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Adan H.
Évaluation :

Great experience

Vincent S.
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Le client n'a pas laissé de commentaire.

Basem B.
Évaluation :

Very rude and disrespectful. They charged me more than I was supposed to be charged. That wasn't the thing that triggered me. What triggered me was their racism. They told me they couldn't understand what I was saying. I knew I was supposed to get an email when I returned the car. I didn't receive any until the day after. They told me to come back when I learn how to speak English or when I “become American”

Dominic R.
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Le client n'a pas laissé de commentaire.

Marcus E.
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Le client n'a pas laissé de commentaire.

Carlos P.
Évaluation :

Nothing at all the location was easy to find and the owner was very nice. He took the time to make sure the truck and everything was ok before helping me on my way.

tam T.
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Le client n'a pas laissé de commentaire.

Emilie M.
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Super friendly and helpful.

towyanna Q.
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I felt rush out of store. Was told truck is in back. Had only a guarter of a tank of gas. Was not given contract. Only gave me the paper stating i has insurance. Was told over the phone that they don't charge your credit card then they did it anyway.

Suzanne F.
Évaluation :

The reservation was messed up. I was told that I could pick the truck up at 7:00 a.m. It said that on my confirmation. When I got there, they said they didn't open until 1:00 p.m.! On A Saturday! Jerry and I did not know what to do -- he thankfully called and got ahold of someone who THEN told him he could rent the truck to me. This was not good service, but it was because of the reservation, not Jerry. He wasn't helpful at first, but then he was much better when he got ahold of someone and he was able to handle the paperwork, etc.

Lynette D.
Évaluation :

Replace the windshield wipers

JUAN T.
Évaluation :

Worst cust Svc I've ever had. Representative (Jerry) refused to sign off on the condition of the vehicle being turned in; not checking the gas level and REFUSED to give me some sort of sign off saying that I was relieved of my obligations to uhaul stating that he was "too busy" to do any of that. The experience that I had with him unfortunately would prevent me from using uhaul ever again. It was that bad.

Shuo Z.
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Le client n'a pas laissé de commentaire.

JASON S.
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Le client n'a pas laissé de commentaire.

Qidao W.
Évaluation :

bad attitutade service

MALCOLM E.
Évaluation :

Highly inconvenient change of location and time, with staff that could barely speak English. Had to wait 15-20 min for a form to be faxed from U-Haul rather than the usual great experience from the neighborhood dealer on Covina Blvd. Overall, worst experience i have ever had with U-Haul. Makes me question using U-Haul again.

CORY G.
Évaluation :

Besides being told a different price over the telephone for rental, once on location there was no indication that this site was a rental hub for uhaul. For me it was a very unorthodox location and way of doing business.

charles W.
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Le client n'a pas laissé de commentaire.

ELSA H.
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Le client n'a pas laissé de commentaire.

Mayra E.
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Le client n'a pas laissé de commentaire.

jerry Y.
Évaluation :

Poor guys were swamped with cars needing repair at the Auto service section (they must be well liked by the neighborhood). On the plus side, they are a gasoline station with some of the best gas prices in town. I would definitely recommend them to a friend.

marysol T.
Évaluation :

Truck was clean and customer service was great! I would highly recommend to rent a uhaul truck from this location.

Non reviews have been submitted for this location.

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