Customer Reviews for JG Auto Sales LLC
(Concessionnaire U-Haul dans le voisinage)

Évaluation :

4

No comment. The clerk was helpful and efficient.

Évaluation :

1

Take down your signs that imply that your property is a legitimate rental location. Apply for a real phone number that is really in service. My hold time on the phone was18 minutes. Might not seem too long but I was sitting in a really schetchy area . Stick to what you do best, working on your personal cars and trucks and leave the moving rentals to the professionals.

Évaluation :

5

The lady who helped me was so clear and knowledgeable.

Évaluation :

3

Reserved 24 pads. When we arrived, they had none.

Évaluation :

5

Your service is great and your equipment is clean and runs well. Thanks

Évaluation :

5

Muy servicial

Évaluation :

5

Excellent service!

Évaluation :

2

Have the correct hour of operation for the store. My reservation was for 5:45 pm and the place closed at 5. The staff , they were smoking hookah and drinking beer when u got there. Also returned trailer on day of return and did not get checked in until almost a week later. Horrible dealer.

Évaluation :

4

Great representative who helped me out. They did not have the truck i rented but they gave me another one that was larger for the same price. My only issue is the truck had 1/16 tank of gas and i had to find a gas station right away to get the truck filled up. There should be more gas to start the rental.

Évaluation :

2

I was fine but it's not what I consider a safe area for a female. The people that worked their were very helpful.

Évaluation :

3

nice prompt people with limited uhal items available

Évaluation :

5

Nothing at this time.

Évaluation :

2

I was coming from Charlotte, NC to High Point, NC to move my belongings from a storage unit down to Charlotte. I was running behind schedule. I called at 10 o'clock to the Uhaul location in High Point to let them know that I was running late and would be there, instead of at 11 o'clock as specified on my contract, at 12 or 12:30. The gentleman assured me that that was perfectly fine, that they would definitely still be there. When I arrived at 12:10 p.m., there was no one at the property. It was closed! Luckily a few moments later a gentleman showed up who worked there. He did not speak very good English but was able to understand that I had a reservation and had spoken with someone earlier in the day who had assured me that I could come and pick up my Uhaul. He called the owner and put me on the phone with the owner. The owner told me to go ahead and take the truck but I refused since I had not paid for it yet. He told me I could go online and do so but I have never done that and did not know how. He said that he would be there in 10 minutes. It took him about 20 in all actuality. We, my 2 friends and I waited inside. The truck had damage that was not documented to the exterior of the "mom's attic". The inside of the cab was not clean. The inside of the windshield was dirty and when it got dark out it made it hard for me to see out of. The truck had so little gas in it that it was less than an 8th of a tank of gas. We immediately had to leave the location and drive directly to a gas station to get gas. Luckily, Uhaul gave me $20 off my contract to pay for having to go and get gas. The owner was very friendly and so was his employee.

Évaluation :

3

James Snipes was great. He came over and helped us when the place did not open until 10.

Évaluation :

1

When I arrived to pick up the truck the shop was not open. A single employee was working and did not know what to do. I spent over 45min on hold and waiting for UHaul to figure out what to do. Terrible experience.

Évaluation :

3

I did not pick up the vehicle and do not have specific info to share.

Évaluation :

2

Everything

Évaluation :

5

Very professional