Le client n'a pas laissé de commentaire.Debra H.
Customer Reviews for Jim Campen Trailer Sales
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Arden, NC 28704
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 9h am à 2h pm
- Dim : fermé
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Amanda R.
Le client n'a pas laissé de commentaire.Jerald C.
Le client n'a pas laissé de commentaire.Tim C.
Le client n'a pas laissé de commentaire.Robert M.
Truck was dirty. Did not start without a jump. Was not given any instruction on dashboard use.Patricia N.
Le client n'a pas laissé de commentaire.Jeremy S.
Le client n'a pas laissé de commentaire.Amy D.
Everyone was so helpful and they were super busy so I really appreciate it thank you so much I will definitely be a return customer ;)KATIE B.
The truck had pallets and what looked like cat litter in the back. The pics showed the outside. They were non communicative with the drop off location about having left the back in such bad condition. I had to dispose of the pallets to avoid a fee at drop off. Very poor customer service. Would never return there.Laura R.
Le client n'a pas laissé de commentaire.Mark S.
Jim Campen location did great. Unfortunately I had originally reserved a trailer at another location (Travel Plaza) and when I arrived at the scheduled pick up time they were closed, despite it being during published business hours. I had even confirmed the day before with them. Jim Campen saved the day.Michael R.
Le client n'a pas laissé de commentaire.Kevin L.
Le client n'a pas laissé de commentaire.ezequiel I.
In and out in no time. No surprises. Great experience.DOUGLAS B.
Excellent customer service. When we move again, it will be with U-Haul.Debra F.
Le client n'a pas laissé de commentaire.Erik M.
Honestly, from both Uhaul locations to the unit obviously having been cared or, I am left impressed by the quality of service we received.Ian M.
First trailer had electrical problems second trailer had fender damage rear assembly damaged in the worn tireMark R.
I always use this Uhaul location. The staff is beyond friendly and ready to help you.Christopher C.
I book the night before the pick up and they have truck that is clean and ready to go. The associates also make the visit very short and sweet to check out.Nada R.
Le client n'a pas laissé de commentaire.James B.
Le client n'a pas laissé de commentaire.Nancy P.
Le client n'a pas laissé de commentaire.Millie T.
Le client n'a pas laissé de commentaire.Michele B.
Le client n'a pas laissé de commentaire.Michael K.
Le client n'a pas laissé de commentaire.Joseph B.
Le client n'a pas laissé de commentaire.James C.
Le client n'a pas laissé de commentaire.Eric G.
Le client n'a pas laissé de commentaire.Howard Z.
Le client n'a pas laissé de commentaire.DAVID J.
I understood that my ubox was going to be stored indoors. It was not and contents had some internal moisture. Thankfully, I did not have the wood container. No fault of Jim Campen-they don't appear to be equipped for inside storage and I'm not sure how that location was selected by Uhaul.Nancy B.
Le client n'a pas laissé de commentaire.David B.
I was charged for the dolly but didn't use it.CHESTER S.
I did not use UHaul and do not know how you got this email address your records show a Matthew Goldsmith order 96141918 used this service. My name is not Mathew Goldsmith. You should check your records more carefully in the future.matthew G.
Le client n'a pas laissé de commentaire.Adam S.
Very nice peopleSharon A.
Nothing. Got in, dropped unit off, and left promptly.brad S.
Le client n'a pas laissé de commentaire.John O.
The employees are so nice!Alison S.
The were very friendly & polite.ESPERANSA A.
Le client n'a pas laissé de commentaire.Robert P.
I was wrongly connected to a ubox contract purchase, so I can't say Uhual did a good job in that arena, but the person I spoke with on the phone was nice and said he'd fix the problem(find the right owner and get the bill off my account since it's not me). It's been a day and I haven't been called back, but I trust he'll get to the bottom and inform me. That's been my experience.jessica M.
Very difficult to get out of this location. Heavy traffic. Not sure what could be done to improve.GARY V.
The staff at the location where my Uboxes arrived were unfriendly, confused the fact the dates, the fact that I have to unload them with telling to load them. Took them 2 hours to find although called 3 times in advance, central phone number, traffic control and the location. Called to clarify multiple times to clarify and today, 3/2 - 4:08pm EST the customer service I called instead to help me out he just hung up on me.Marinela N.
Le client n'a pas laissé de commentaire.CARDINA C.
Well taken care of trucks. Good boxes too.MALLORY C.
Le client n'a pas laissé de commentaire.David H.
Le client n'a pas laissé de commentaire.Natalie S.
Le client n'a pas laissé de commentaire.Jamie A.
This was a substituted drop off location. When I tried to deliver the trailer at the location I selected, the location was closed and no one would answer the door. The manager, who acted drunk, finally told me through the door to come back in two hours. Then the manager then told me I could not leave the trailer there. He suggested I leave the trailer down the street and tell UHaul where to pick it up.i called UHaul's 800 number and they told me they couldn't do anything. When I called another UHaul number, they directed me to this location, who preformed professionally and very well.PAUL H.
Spray a little wd40 on the ratchets for the straps. But it wasn't anything I wasn't used to so no biggie. It worked perfectly.ROBERT H.
Le client n'a pas laissé de commentaire.James Q.
Online, it told me I would be paying around $45, plus the 0,7 something cents/mile. That made sense. However, including gas (which for whatever reason cost $25, even though I did not use $25 worth of gas) my total was around $200. Would not recommend due to the price. Also, it turns out I could have just put the two pieces of furniture I needed to transport in my car, but I thought my roommate and I would be buying more, but we did not. RIP to my wallet. The workers are very nice, so thank you so much for that. The process was quick and easy, too!Alexis E.
Le client n'a pas laissé de commentaire.Sharon B.
Le client n'a pas laissé de commentaire.ADAM E.
The truck was not clean. I returned it in the same state as when it was picked up but I was charged for returning it in the same conditionJASON J.
The phone app is very difficult to maneuver.Brett F.
Le client n'a pas laissé de commentaire.BRUCE K.
Le client n'a pas laissé de commentaire.BENJAMIN F.
Le client n'a pas laissé de commentaire.Isaac S.
Le client n'a pas laissé de commentaire.DAVID J.
Charge less.Robert T.
Le client n'a pas laissé de commentaire.CLINTON P.
Le client n'a pas laissé de commentaire.William L.
Nothing. All very good.Diane A.
Le client n'a pas laissé de commentaire.Jason W.
Le client n'a pas laissé de commentaire.Denise H.
Jim Campen Trailer Sales is fast and efficient handelers of the U-boxes. I highly recommend this place for U-box service.William L.
Le client n'a pas laissé de commentaire.JOHN B.
Le client n'a pas laissé de commentaire.Kate W.
Le client n'a pas laissé de commentaire.Brett F.
No customer service at all. Ordered truck online and had to wait for 5 minutes while someone was on the phone. No attempt at all, even just to tell me "I'll be right with you." Another worker came in and I had to ask him for my key. Again, no customer service at all. Barely said a word to me. This is the worst Uhaul experience I've ever had (and I've rented at least a dozen times). You should choose your partners more carefully. This location is terrible.Patrick D.
The truck i got was muddy and dirty from the time i picked it up.Marcus C.
Le client n'a pas laissé de commentaire.Laura L.
Le client n'a pas laissé de commentaire.JOHN J.
Le client n'a pas laissé de commentaire.JENNIFER M.
Truck air conditioning did not work. Many, many issues with check in. Folks were nice but Mia-represented where I could drop the truck off in Naples. They said I could drop off anywhere which was not true. Very poor customer service on both ends.PATRICK M.
Everyone was very helpful and the whole process went smoother than hoped for. Thank you!!JOHN P.
Le client n'a pas laissé de commentaire.Michael F.
Le client n'a pas laissé de commentaire.Robert C.
Le client n'a pas laissé de commentaire.Charles B.
Le client n'a pas laissé de commentaire.ZACHARY L.
Le client n'a pas laissé de commentaire.Stephen C.
Jim Campen Trailer Sales was great, as a location. My impression of U-Haul as a company, however, is very low, because of the way their app works. It's just not very well designed. And after booking to pick up my truck in East Asheville the system rerouted me to pick it up and drop it off in South Asheville which added 9 miles one way to my journey. U-Haul charges by the mile, so this added over $20 to my bill. Patently disingenuous maneuvering which takes advantage of the customer.John H.
great customer service and the most adorable and well behaved canine companions/co-workers!Jennifer G.
Le client n'a pas laissé de commentaire.Nancy R.
We originally didn't rent from this location. This location was 10 miles out of our way. This is a U Haul issue not Jim Campen. We got our location moved twice.JEFFREY H.
Great guys and easy to work with.LARRY M.
Le client n'a pas laissé de commentaire.Douglas B.
Le client n'a pas laissé de commentaire.Daniel M.
Le client n'a pas laissé de commentaire.Christina S.
Le client n'a pas laissé de commentaire.ASTYN A.
Le client n'a pas laissé de commentaire.JUSTIN F.
Le client n'a pas laissé de commentaire.WILLIAM G.
Le client n'a pas laissé de commentaire.PATTI W.
Le client n'a pas laissé de commentaire.AUGUSTINE C.
Le client n'a pas laissé de commentaire.GEORGE A.
I have rented from U-Haul for years but this is the first time using Jim campden. I was extremely pleased with how friendly and helpful they were. Definitely will use this location exclusively from now on.Alexandra B.
Friendly and helpful.ROBERT E.
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