Le client n'a pas laissé de commentaire.
Kenny C
Customer Reviews for Jims Upholstery Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Truck had a leak in the right inside corner and some of our items got wet and may be ruined. Also the overhead door had come off the truck and could have been a dangerous situation.We let the drop off location know about those things.
Deborah JBattery terminals on truck were not tightened. Truck died in the middle of my move for 2 hours until I figured it out. Roadside assistance was useless. Truck had dried mud everywhere inside.
Christian MThe QR code for returns is not easy for those of us that don’t normally use them.
Donald HExcellent service. Great people to work with!
BOB BExcellent service à la clientèle. Friendly and ready to help with your needs. Definitely recommending.
SARAH SCareful they will sell you a hot wheel, and offer you a hot pocket. Can say enough positive things about this rental experience! Merci
Ben SThank you Jim!!! Merry Christmas!
Casey RThe parking lights on the trailer didn't work. This made it unsafe to drive at night. Which I had to do many hours of. Disappointed in the trailer.
Paul HMake sure tires are aired up an no leaks. Otherwise great experience with both ends of the pickup and return.
Jeffrey HNothing at this time.
Stephen RExcellent customer service. Wonderful family business operation. Highly recommend. Thank you.
PAUL RWouldn't ask for better 10/10
Caydon HVery knowledgeable and helpful. Checkout was quick and easy
Joseph CDon't charge a $75 fee in addition to the rental with literally no warning or explanation. Still waiting for resolution on this...???
Morgan GJim upholstery is a great place to rent U-Haul products. Locally owed. I rented the largest trailer with the ramp, made it easy peasy loading and unloading. U-Haul was also easy on renting for pickup and returns. High quality staff and high quality equipment. Thanks team U-Haul at Jim's upholstery.
Phillip HOwner was very helpful.
Dallas BOutstanding service. I don’t believe you can get eny better service eny were
Jim KHad a 26ft truck, was little difficult to navigate for parking as there was a boat in the driveway. They were very friendly when I spoke to them on the phone and assisted with all my questions.
Teresa FAlthough the drop off location was closed on Sunday, instructions for remote drop off were clearly explained and worked flawlessly. Everything worked without a hitch. Glad we chose U-Haul !
Rob CSuper good experience all around
Jon OThe ladies at the front are just the best. Thank you for your kindness.
Luana YThese folks at Jim's go above and beyond the competition. Professional, pleasant and accommodating! I won't go to anyone else.
KELLY RJims Upholstery, Inc is a family-owned business. They also provide U-Haul products and services. Their exceptional customer service deserves beyond a 5-star rating. Highly recommend. Thank you. Paul Roosen
PAUL RLady who took care of me was amazing
Jacob PCustomer service was outstanding.
Brian TFriendly, helpful, great place to rent from
Teri DStaff was very friendly and helpful. The day of return they had a car show going on. It made it difficult to get in the parking lot so I had to drive through rough field to get the truck parked.
Arleen SJim's Upholstery Team was friendly and so very helpful! Would definitely recommend a Uhaul pick-up or drop with these guys and gals!
Stephanie SAbsolutely nothing. They are so lovely to work with. The location was very clean, the staff is extremely competent and nice. If I need a UHaul, I call them first.
Nancy SCustomer service was amazing!
Marcus WWe would've liked to have been asked about insurance because we would have declined. Our insurance would have covered us and we would have saved some dollars.
Scott KWasn’t sure where to park vehicle
Blake JIt would be better to have a full tank of gas in the truck when you rent it so you don’t have to guess how much to put in before taking it back.
Len KFabulous customer service, clean lot, plenty of room to move around. This is where I'm going from now on. 5 stars.
Alan CVery friendly employees. Great customer service.
STEVEN MThe lady at Jim’s was very friendly and helpful thanks so much
emil bOnline service was the issue. Never again!
Leonor DDefinitely felt like I was being profiled since I arrived at the location. I was also charged for a service I didn't purchase but as distracted as the attendant was, I was not about to start the transaction over
Antonio RI was treated very good and Rodney and Debbie were very helpful, all was good. Dennis n.
DENNIS NDam U-Haul truck I traveled 37 miles drove under 40 mph 20-35 mph most of it. Then I go put Gas in it: HOW MUCH 7,5 GALLONS!!!! This is BullShit!!!!!
James AWe had a truck situation because the system reserved our truck at the wrong location. We attempted to schedule an after hours pickup via phone because we would be arriving after normal pickup hours were over. We showed up to the site and I walked up to the truck to begin the process of beginning the mobile check in. The store clerk came out and told my wife (who was in our car still) that they were clearly still open even though their doors were locked and open sign was turned off. My wife then attempted to get my attention and the clerk looked at my wife and said "alright, fuck you bitch" for some reason we are unaware of. She was extremely unprofessional and rude to us and managed to make our day that much more stressful. Will never rent from here again and warn others of this specific site.
Seth CCustomer service was great
Cathleen CEverything was just fine. No complaints.
KEN PEverything was exceptional
Sharyn BCustomer service was amazing.
lindia wThey were very pleasant to do business with at this location .
George VI have been using uhaul alot lately as my life has taken on many changes. The exceptional customer service I receved at this location was an added comfort to an already tumultuous situation. They were welcoming and attempted to assist me with adjusting my drop off location. Its unfortunate the drop off location 2 miles from my home wasn't an option. U haul could have changed that but they didnt. Very poor service from U haul, not Jims Apohlstery
Lonnie MMy reservation was for a location in Boise and then it changed the night before my pick up. I had to get my truck and trailer from two different locations - 5 miles apart. That was a true pain!
Linda SNot much very friendly and professional business will recommend this outlet too others.
CARL DThey were very accommodating
Joyce EVery friendly and fast service
Nicholas FGreat service!
Terence JI feel my experience was over all good for the price with insurance and all I was allotted 3 days I used it for 24 hours maybe the price could be lower but I will always use this service in the future
Teresa CThis location went above and beyond and said they would look into the refunds owed to me even though the problem wasn't created by them.
Wayne BThis location is in an area of spotty cell service and I made several attempts to check the trailer in on the web check in service. I had tried the door and it was locked, luckily there was someone there who was willing to help and he called the u haul person to help walk him through the check in process. Overall it took way to long to check in but the people were great.
jon sI drove 6 miles. Didn’t end up needing the rental no refund available.
Rhiannone S