Everything was great with rental and the pick up facility. However, the uhaul app is complete garbage. It took way to long to check in thru the app. It kept freezing and making me restart my session. It was also less than 20 degrees out and freezing during all of this. The app was even worth when it was time to return. Again the app kept freezing after every picture taken. I decided to quit trying via the app and I just parked the car and put the key in the drop box without doing the final check in via the app.Michael S.
Customer Reviews for JLR Rentals LLC
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Carol Stream, IL 60188
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lundi au vendredi :
9h am à 12h pm / 1h pm à 4nbsp;h 30 pm
- Samedi et dimanche :
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Gregory K.
Hard to findThomas S.
Check the windshield wipers.. They needed to be replacedJudith G.
I was informed that I was expected to fold the pads for return and had to climb into the truck and take time doing this. This expectation should be clearly communicated. He also said my double charge for pads would be taken care of but I have not been notified.THOMAS P.
It took me 35-45 minutes to pick up the truck due to IT problems where your system would not release the truck assigned to me that was sitting in the parking lot.Joseph M.
This was the most comfortable truck I've driven and was very pleased with performance. no problem checking in on the mobile app.Mark B.
Let customers know ahead of time the furniture pads will be in the back of the truck and o or charge for bags that are opened and actually used. I estimated 4 dozen but only needed 2 dozen.Laura D.
Super convenient and quick!Denise U.
Le client n'a pas laissé de commentaire.JAMES H.