Service at Johnny s for UHaul rental was excellent. Je les recommande fortement.
colleen b
Customer Reviews for Johnnys Auto & Collision
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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This location states its open 9-5 on on saturdays on your website but when you get to the location it's by appointment only on saturdays. It took an hour for us to get our key.
Tabitha CEasy peasy drop off
Robert EBrakes sucked and shimmied on highway. Transmission slips in highway gear.
CHRISTOPHER SBetter deals, upfront and honest price expectations. $20 advertised on the side of the truck quickly becomes $90. Crazy.
Shawn CNothing, the "after hour" drop off was made easy with the office help on Monday.
Robert BJohnny's customer service was great. On-Line website is horrible. Cannot modify or edit. 800 # customer service was a nightmare to call to arrange exception to a drop off.
Jim RThe process for renting was smooth. The only thing is that if I wanted to rent a dolly or buy boxes it would have been imposible in that location.
Natanael GThe process to get the truck was very long. Your computer system truly needs to be updated.
Brian NGet employe
Jeremy HReliable pleasant employees 👍10+service!
CHRISTOPHER BNothing it was perfect
GEORGE CI was charged for SafeMove ($28) after declining coverage because I didn't need it. The man behind the desk refused to remove it and insisted I needed to pay for it. I had to spend 40 minutes on the phone with customer service to get it removed. Also, the wall behind the desk is covered with profanities and other distasteful stickers and pictures. I would not select this location again if I needed another truck.
JOHN SJohnny's was very professional and efficient. Je les recommande.
LORI BAll around great experience
Brandon BGirl was great. Very kind and helpful. Explained very throughly.
christy rVery friendly and helpful, very nice and kind people, Thank you!
John DWe returned it after hours. It was not clearly visible at night. We actually drove by it twice because we couldn't see it and we did not know the area at all. We had to park it by the bay doors due to no available parking.
Charles FA 19,99 10 foot truck ended up costing 130 dollars. Definitely not worth it
Dean GThe service from Johnny was excellent!. Very helpful.
MARIO BTotally disgusted with all the hidden fees. Motor vehicle rental fee. Environmental fee. Rental fee. It's ridiculous. And to top it off we put $15 worth of gas in the truck which brought it up over 3/4 of a tank. More than what was in it when we picked it up. And we were still charged an extra $8,5 for gas. Total rip off. Will spread the word.
antonetta sJohnny was very helpful. The process of renting a U-haul is super easy. The truck was beautifully maintained and our experience was outstanding.
Marcia BNothing. Great location and staff was excellent.
Art Vu haul website chose a different return location that was no longer accepting u haul. Johnnys auto collision did a GREAT job picking up the slack.
James SService was outstanding. Location was small and parking lot was tight for returning equipment. Storefront smelled of cigarettes.
Craig JThey were closed when we got there.
dawn rStaff were rude, ignorant, and unprofessional. Also will never reccomend Uhaul to ANYBODY i will always tell people to use penske! Uhaul sucks!
mike bJohnny was very helpful and very friendly I will always do business at that location
william MI dropped off UHaul and car trailer the same day I rented it. No one was there so I put keys in locker with the tag on keychain.
Michele MEverything was excellent.!!!
joe KNothing, it was ready to go, the staff was friendly and very professional.
BEVERLY CThe equipment/auto carrier was quickly and professionally attached, taking away any fear that it might cause trouble on the long haul. The slight delay in accessing the contract on the computer was acceptable.
Constantine KIt's worst experience.I put troly when booked online.but they don't provide me.so no more uhual in my life and not recommend to anybody.
Nitesh pVery convenient location. Uhaul drop off boxes make it very simple and convenient to turn in the truck.
Linda Pjust keep on going
CAROL KLock box drop off, very convenient! Glad the Eynon location is up and running!
PAT KI was charged for a two day rental and should have ben chard for one day. That was my only bad experience which I feel was unfair.
patrick cAfter hours drop off.
GEORGE SNot the fault of the pick up location, but I don't feel that the truck should only have had a 1/4 tank of gas. It forced me to stop twice in order to return with a 1/4 tank.
RAY VI saw nothing that needed changing. Service was prompt, polite, friendly, efficient, and enthusiastic. Johnny's is a great representative for U-Haul.
ken bWhat can Johnny's do?? Nothing. They were absolutely terrific. Nice people, friendly, helpful. Very positive experience here.
PETER KWhile having no problems with the dealer, I did have problems with uhaul. I called and reserved the truck in the morning, confirmation 98582240, at Clifford Auto Center on Monday, August 18, 2014 at 12:00 PM. Arriving around 11, we were told the truck in the parking lot was already rented. I don't blame Clifford Auto. My reservation was made by phone through uhaul, the other was made over the phone direct. My ride had to be to his grandmothers viewing at 1, and we found ourselves sitting around trying to find a truck. When we found one, it was another half hour down the road. While not taking it out on the individual dealers, I'm very upset with your company. Knowing any compensation from the dealers, who were very helpful, would come out of their profits, I feel the need to let your company know directly how disappointing this was.
Bryan SEveryone was so helpful and courteous and knew exactly what type of vehicle I needed and what supplies I would need
George SFriendly, courteous, helpful staff.
CHARLES B