Customer Reviews for Johns Automotive Diagnostic and Repair Inc
(Concessionnaire U-Haul dans le voisinage)

27 évaluations

290 Newton Sparta Rd   Andover, NJ 07860

(973) 786-7757

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 12h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(973) 786-7757

290 Newton Sparta Rd
Andover, NJ 07860

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 12h pm
  • Dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Half -way through trip the truck shook and said the Stabilitrack needed service. The ABS and traction dummy light was lit on the dashboard and remained on until I stopped to fill tank

Bill D. 
Évaluation :
5

Great location. It was easy to pickup and drop off. The van was clean and with no issues.

Carlos P. 
Évaluation :
3

Provide instructions for where to park personal vehicle when picking up rental. Also, WIFI connection is awful in this area. It took me an extra half hour to return the vehicle because the website wouldn't load in time and UHAUL kept kicking me back out. FRUSTRATING

TERESAE S. 
Évaluation :
5

I had a very positive experience renting a cargo van for the day from John's Automotive. The entire process was hassle free. John kindly walked me through the check in process. I would definitely use John's for future moves and would comfortably recommend it to others.

Jane L. 
Évaluation :
5

Not a thing.

john F. 
Évaluation :
1

Be more specific about the drop off areas ... have them be more identifying.. be more specific about what to do on the weekend when you are dropping off and there is no employees there

PATRICIA M. 
Évaluation :
3

Have the truck reserved available. I reserved a 20' and a message was left the night before, which I never heard, only a 15' was available. We could not move everything as planned and now we have to buy new because of your mistake. I should have been notified earlier. The representative I spoke to a day or two after I made reservation said I would be called the Friday before if there was an issue. I am very disappointed and thought using a big company, there should be no inventory issues.

Jon R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

josiane B. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

john T. 
Évaluation :
1

The app and location services were disastrous and do not work. I was charged twice.

Timothy P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAKOTA Z. 
Évaluation :
3

Had issue with truck still waiting on a call from a Mgr or corporate

Cliff R. 
Évaluation :
5

The brand new 10 ft truck I rented has no ramp.

Richard V. 
Évaluation :
5

A little more about the entire process would have helped. But now that I know it I'd absolutely use them again!! Turned out to be a great experience!

THOMAS Z. 
Évaluation :
1

Service was terrible

GASPERG C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam B. 
Évaluation :
5

I think the rental process through the app was excellent - it walked you through step by step and made it easy to pick up and return.Overall I do not see anything that needs improvement. I will definitely rent from this site again.

Diana-Lynn H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizabeth M. 
Évaluation :
1

This location isn't "John's Automotive Repair". It's a KARATE DOJO/FLORIST! You're being duped, UHaul. The real John's is 4 miles down the road. Considering we were confused on how a 15" foot truck only had 12 1/2" feet of space (your "Mom's Attic" does not count to that 15', very deceptive and we barely got everything we needed to in the truck), we had no one to talk to because the "contactless" pick up is horrible. Not to mention this wasn't even remotely close to our "preferred" pick up location, which I assume preferred is just to make people feel better and you guys just pick whatever location benefits you best. After being on hold for 15 minutes, we finally straightened it out but just an awful experience. I will never use UHaul again. Completely horrible.

David W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria G. 
Évaluation :
3

I wish I was told it was a self serve. It was raining out and I drove from NH to NJ and was under a time restriction. I checked in the day before and expected the process to go quicker. The gentleman that helped me from another location was very helpful. Also the truck leaked.

Liz G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joseph T. 
Évaluation :
5

Everything is good

Brian A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark M. 
Évaluation :
5

The only issue was that it was not manned, only a drop off location. The location did not have the name of the center on it. Made it a bit confusingl, but a nice location, easy on, easy off. Big U-haul sign and key drop off.

Nathalie R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

kelly B. 
Non les évaluations ont été soumises pour cet établissement.

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