Évaluations des clients Johns Automotive Service

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Johns Automotive Service

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Vivian P. le

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The young man that assisted me with the pick up of the rental was rude, and dismissive. He demonstrated poor interpersonal and social skills. He did not give me a contract, just the keys to the truck. I will not use this location again.

Jason R. le

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rented Saturday at 9am returned same day at 4:37pm. Opened the front door and handed the keys to the gentlemen in the shop. I asked him if I needed to return the van via the phone app. He said “no, I’ll take care of it” and took my keys. Next day I was charged for the extra day and the extra day insurance. I called them and he told that nobody was there after 3pm. Really so I handed the key to a ghost inside the establishment? He said just call Uhaul.. so I wait on hold for an hour and ware my time.. totally lame and inconvenient- choose another location

Debbie V. le

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Le client n'a pas laissé de commentaire.

Ray U. le

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Need to update the system at check in because it needed to be resubmitted 3-4 times...uhaul issue not the location.

Carmelo N. le

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Le client n'a pas laissé de commentaire.

edward H. le

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Le client n'a pas laissé de commentaire.

Pauline P. le

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Le client n'a pas laissé de commentaire.

mikhail K. le

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Le client n'a pas laissé de commentaire.

Janet M. le

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I did not pick this pick up location for my uhaul. I had to drive 50 minutes away from my house to get the truck. Was not aware that the pick up destination closed at 2:30 (which was my pick up time selected online) so when I was arriving late I was told over the phone they may or may not wait for me ???? The communication between uhaul and these places needs to be better!! Terrible experience running all over trying to find my uhaul when there’s 10 locations minutes away from my house

Mitchel F. le

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Jerson was extremely helpful and professional

Rossney S. le

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Le client n'a pas laissé de commentaire.

Albert S. le

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Well, I don't know. I called & allowed an extra hour to return van, Yet, you charged me an extra day which of course I did not use or rent the van. I called & turned in van 13 minutes late but was allowed? Please or credit me the extra day; I plan to rent the van again soon & their is an inconveniece credit somewhere also. Thank u

avi F. le

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Le client n'a pas laissé de commentaire.

Aaron K. le

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The whole staff should be trained to rent, waited too long to be signed out at rental time.

Avraham S. le

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Le client n'a pas laissé de commentaire.

nate F. le

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Le client n'a pas laissé de commentaire.

Ian R. le

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Le client n'a pas laissé de commentaire.

lombardo C. le

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You should tell your agent Adam that he should not lie to people when I picked up the van I was concerned about the price per mile he assured me that he would be able to adjust the price per mile upon returning the truck he did not and billed my credit card the full amount. For now on when I need to rent a van I will find a more reputable company

Vijay B. le

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I asked him to back up the uhaul truck from his parking lot and he refused to do it. Also moving help I order during the rental and they didn't come. I paid in advance for it.

richard A. le

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Le client n'a pas laissé de commentaire.

joseph M. le

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Le client n'a pas laissé de commentaire.

DIANNE B. le

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First time renting at this location. Love love love how I was treated as if I were their only customer! Please thank them for me!

jaime R. le

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Le client n'a pas laissé de commentaire.

Israel R. le

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Can i get my contract already?

Jeffrey G. le

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The service tire light came on on the way to my pick up destination and then again when I got home. I needed to get out of the vehicle and physically inspect the tires to make sure there was not a major issue as I was far away from home. It made for a very nervous trip.

nachtome C. le

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Le client n'a pas laissé de commentaire.

Patrick G. le

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This location did not have a drop box nor a designated area to drop off the trailer.

Jacob O. le

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Owner of the establishment was on site and did not help at all. The service manager or UHAUL representative was rude, threatened to charge us $400 more and only after falling UHAUL directly was I comfortable delivering the trailer. The UHAUL Representative was not curtiois barked orders and answered to two men renting a truck grunted and pointed to other patrons and after waiting he checked the trailer in and I had to catch up to him to get my receipt. Not a good experience or place at all.

Daniel A. le

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Not a thing - All was perfect!

margaret P. le

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Excellent service

Bruce W. le

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This location charge me $25 cleanup charge which was not necessary They also ripped me off and charged me an extra fuel charge with my last rental. The van was perfect when I returned it every night. Never again at that location. Scammed me for an extra few dollars.

Robert F. le

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Le client n'a pas laissé de commentaire.