Évaluations des clients Johnston Cooke Rentals

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Johnston Cooke Rentals

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Kenneth M. le

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Le client n'a pas laissé de commentaire.

David C. le

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I was charged a $20 fee for "After Hours" drop off, even though I was a full day early, i don't agree with this charge, and will not be using U-Haul in the future. I don't like surprise charges.

Debbie C. le

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Le client n'a pas laissé de commentaire.

Timothy A. le

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Place was clean. Call back next day after drop off after hours was professional polite n cheery. But once again ur online drop off was worthless as it wouldn’t accept my location even after checking to make sure was turned on. Once again worthless. Personnel have been absolutely wonderful but your technology and apps absolute worthless

Matthew H. le

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Le client n'a pas laissé de commentaire.

GRANT B. le

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Le client n'a pas laissé de commentaire.

Bryan D. le

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Le client n'a pas laissé de commentaire.

Amanda K. le

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Le client n'a pas laissé de commentaire.

David W. le

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This is a great U-Haul location and the owners are very helpful. I am very pleased with the experience I had at this location.

Denton W. le

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This woman was so helpful. Much more helpful than anybody else above her head - she made things way simpler for us.

Jon S. le

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The negative things with equipment are not the fault of the person running that location equipment is Rusty and looks like it’s on it’s last leg however and I urge you to understand this strongly has nothing to do with the nice lady that help me at the location it’s not her fault. I don’t know what it was about the trailer I’ve used other U-Haul trailers in the past but this trailer did not trail worth a shit it was wagging all over the road at 45 miles an hour very very unsafe trailer oh and yes I’ve traveled many times on one of my own personal trailers for many years

Jack D. le

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Le client n'a pas laissé de commentaire.

Billy E. le

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Le client n'a pas laissé de commentaire.

JOSEPH W. le

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Le client n'a pas laissé de commentaire.

James E. le

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Everything was very nice. The woman we worked with was very helpful. It would be nice if there was a brochure that discussed how the drive the vehicle in the mountains. Other than that it was an overall good experience.

Spencer B. le

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Have a truck closer than 55 miles away especially when I make a “reservation” more than 30 days in advance. It’s kind of a joke that you recommend “reserving” a truck that far in advance when you don’t schedule them until the day before. It’s very unlikely i will rent through u-haul again because of how inconvenient it was to get a truck and that they did not tell me how far away the truck was until the day before. The last minute notice makes it impossible to use another rental company (good business strategy I guess). Luckily the help at the location we had to pick up from was so amazing and helpful that it made up for a lot of the headache caused by the company.

Clarence H. le

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Le client n'a pas laissé de commentaire.

FLINT R. le

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I was charged for 2 extra days--when I had returned the trailer on Monday.

maxine S. le

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Le client n'a pas laissé de commentaire.

ROSWELL B. le

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Johnston Cooke Rentals were warm, friendly, and accommodating. This is not the first time I used their facility. And, I assure you, it won't be the last! Keep up the great work!

Amanda K. le

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Le client n'a pas laissé de commentaire.

RON M. le

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Le client n'a pas laissé de commentaire.

RUTH P. le

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This was not where I wanted to pick the uhaul up and there were issues about the rental. It took way too long and extra phone calls. however the women at the shop did call and apologize for all the confusion so this was a plus.

Michael S. le

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Le client n'a pas laissé de commentaire.

Nickole A. le

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Le client n'a pas laissé de commentaire.

Arfleata B. le

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Le client n'a pas laissé de commentaire.

RUSSELL R. le

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The manager at Centerville was extremely professional and helpful. She assisted us in making our move as painless as possible.

Rachel M. le

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Le client n'a pas laissé de commentaire.

RUTH B. le

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The service location worker was great but I feel like I was RIP off charging one more day

tamara V. le

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Le client n'a pas laissé de commentaire.