Le client n'a pas laissé de commentaire.Christa C.
Customer Reviews for Jonas Snow Removal & Lawn Care Services Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Alexandria, VA 22310
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 3h pm
- Sam : 7h am à 3h pm
- Dim : 7h am à 12h pm
Heures d'ouverture spéciales
- 5/20/2022: Fermé
- 5/22/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Daniel D.
Le client n'a pas laissé de commentaire.Francisco M.
The lady who handled the pick-up was SUPERB! Very friendly and relaxed and walked me through the whole process expeditiously. She was very conversant about all details and offered helpful comments along the way about options for savings on costs. Her personality and positive energy were great! Superior customer service!Vince C.
Le client n'a pas laissé de commentaire.Thel S.
Le client n'a pas laissé de commentaire.Nelanette C.
Le client n'a pas laissé de commentaire.Stevan D.
The staff was very very outstanding. Definitely a God send.Lorenzo D.
Le client n'a pas laissé de commentaire.Amanda U.
Le client n'a pas laissé de commentaire.Jeffrey C.
Personnel amicalJOHNBOUGHAN G.
Make parking available if customer needs to leave their own car overnight. Someone tried to break into my car while it was parked on the street outside the rental location overnight. My car was damaged and had to be repaired at a body shop.JOHNBOUGHAN G.
Le client n'a pas laissé de commentaire.Diego V.
The rental was great and the service from the location was excellent.Eunice B.
Le client n'a pas laissé de commentaire.Roberto L.
Le client n'a pas laissé de commentaire.Richard C.
Keep some sort of dolly available to use in case neededAdel E.
Easy drop off. The parking area was tight, but everything was accessible.Tyler V.
Very good, friendly customer service. Quick and efficient.GREGORY W.
Le client n'a pas laissé de commentaire.Juan D.
Le client n'a pas laissé de commentaire.Darian I.
Pick up was an excellent experience. Lovely and helpful people.Sarah F.
Le client n'a pas laissé de commentaire.Annemarie M.
The pick up and drop off process was terrible. The app doesn't work and doesn't upload photos. The verification process is insane and even asks for copy of passport. No customer service help. Terrible experience! Never using U-Haul again, will stick to Penske.Mohamed E.
Le client n'a pas laissé de commentaire.Stephen B.
U-Haul. is not fair when clients about reimburse clients money for exceeding putting gas on U-Haul rental truck. I don't not how to say. Rip off? steal ? or what? I put 28dollar more on U-Haul rental truck.CESAR S.
Le client n'a pas laissé de commentaire.Anthony B.
Le client n'a pas laissé de commentaire.Juan H.
First class experience! Thank you!Ryan G.
Great location, very helpful people, thank you!James B.
Your remote access process is confusing. You should have some kind of video that explains the process in detail. If you have one, it wasn't readily available.Jeffrey P.
Truck shouldn't have been rented out. Dangerous for me and who I was driving around. Once I off loaded it I had the 1 800 number come get it it was too dangerous to drive. The people and location was fine.Timothy T.
This was a seamless process, from reservation to return. Merci.Brett C.
Le client n'a pas laissé de commentaire.KIRYLDMITRIEVICH T.
Le client n'a pas laissé de commentaire.William Emerson T.
Team members are friendly. Love coming to this place . Great atmospheresergio S.
They were amazing people and super accommodating!ALEX H.
The directions for entry concerning the parking lot are wrong. There is no entry off of holland, only the southern entry on Jamieson. This would have been good to know with accurate diagrams before trying to squeeze a 26' truck into the wrong entry.Scott M.
Le client n'a pas laissé de commentaire.Alfonso N.
Le client n'a pas laissé de commentaire.Candace W.
The U-Haul rep was very nice and helpfulMohammad K.
Can of Trucks should be cleaned.lyntte R.
Le client n'a pas laissé de commentaire.MICHAEL A.
Le client n'a pas laissé de commentaire.Suzanne M.
Le client n'a pas laissé de commentaire.NAMSIK K.
I want to mention Jalloh Dauda from the Columbia Pike U Haul he went above and beyond to find a truck for us. Thank you Jalloh!!! Also the representative at the pick up site very helpful.roger P.
Allow drop off at known location. I had a terrible time finding the required drop off location that was texted to me after I arrived at my destination.David D.
Le client n'a pas laissé de commentaire.Richard V.
Le client n'a pas laissé de commentaire.Reinaldo S.
Terrible parking locationDevin F.
Le client n'a pas laissé de commentaire.Daniel C.
Le client n'a pas laissé de commentaire.STEPHEN N.
Store closes at 3pm which is very early, upon renting a uhual for about 5 hours, I arrived around 3 for the drop off, I gave the keys to the worker because I saw him and asked him if I was good with my drop off, meaning do I have to do anything else in order to complete my use of the van. The very next morning I receive a call from uhual support stating that I am still in possession of the van and asking I I had dropped it off yet. Either Someone is trying to do some scamming or someone slacked on their job. Whatever the case the customer should not be held responsible for your workers action or inaction of a unprofessional manner.JACKTHOMAS CARLI H.
Le client n'a pas laissé de commentaire.David N.
Le client n'a pas laissé de commentaire.Paul W.
Le client n'a pas laissé de commentaire.Betsy D.
Le client n'a pas laissé de commentaire.Chris H.
Le client n'a pas laissé de commentaire.OTIS WATTEL M.
Was all greatedward G.
Was expensive for insurance told them had insurance with Allstate . They owe me back for the insurance fees. Want refund back to my account. They should have taken my commercial auto policy information from Allstateron A.
Not a thing! Perfect.JEFFERY B.
Le client n'a pas laissé de commentaire.Paul S.
While booking on the website DO NOT OFFER A MOBILE OPTION - it takes WAY longer than necessary- it added another 30min before I could receive my vehicle. Absolutely waste, especially when going to the counter is faster.Jenney F.
Le client n'a pas laissé de commentaire.ANTHONY B.
Le client n'a pas laissé de commentaire.Carlton B.
Le client n'a pas laissé de commentaire.Bridget P.
Very friendly stuff, excellent customer service😁😁Milka S.
Very friendly and effective staff. For sure I will recommend to my friends.MANEESH G.
Great experience no issues first time using self pickup no problems.James K.
Le client n'a pas laissé de commentaire.Alicia D.
Le client n'a pas laissé de commentaire.SILVESTREDWARNY M.
This location has easy access to Franconia area and I-95. The team is very friendly and easy to work with.John N.
Le client n'a pas laissé de commentaire.MARK V.
Le client n'a pas laissé de commentaire.LOUISMAN L.
Good peopleSILVESTREDWARNY M.
Le client n'a pas laissé de commentaire.THOMAS K.
Le client n'a pas laissé de commentaire.LINDALEE B.
Le client n'a pas laissé de commentaire.Troy D.
Le client n'a pas laissé de commentaire.TAKETRAJOSLYN W.
Stay the same is goodTOMAS C.
Le client n'a pas laissé de commentaire.Eugene C.
The customer service is awesome. The location is not up to US standard at all. A dirt road and looks like a dead city. It looks like a 3rd world, however, the people are very informative and helpful. Their character covers the bad looking location, they gave it life!FEKADESELASSIE G.
This operation is flawless. Thank you!Elizabeth G.
The app for after hours pickup had a lot of issues. Took me an hour to get authenticated and get my keys. I was disappointed that I had to return the vehicle by the reservation time and not the time i got the keys.Anna S.
I have used this location three times recently. Overall great experience, but this time I was given a truck that probably should not be in service. The steering was quite loose. This was a 15 foot truck, but it used twice as much gas as the two 26 foot truck I rented previously.JOHNBOUGHAN G.
Wonderful, caring peopleCHRISTOPHERTHOMA K.
You guys are the bestTOMAS C.
The app works really well, and I was surprised at how easy it was to pick up the truck and drop it back off. Parking is a little tough at this location, but other than that it was a good experience.Xavier B.
I could have died on the truck you gave me, very bad alignment. I brought the car back and would not refund me at least.Endris Temam K.
Wifi for customers with U-Haul 24/7 reservations - there isn't good cell reception in the area and it delayed me almost 20-25 minutes to complete the check-in process.Beth T.
App didnt work for self checkoutGIN A.
I needed to drop the trailer off after normal business hours. There was no good place to leave it because there was no available parking in area indicated for rental return. I had to leave the trailer in an awkward spot just to be able to get out of the fenced area.William B.
Le client n'a pas laissé de commentaire.Priscilla K.
Le client n'a pas laissé de commentaire.Wayne B.
There was no one present and the building was locked the entire time so you had to figure everything out on your own. Also the internet service wasn't that great in the area so it made the online pickup difficult. I didn't leave with my vehicle until almost a hour after I arrived.Sabria B.
I don't have a smart phone. So I wasn't able to check in when I arrived at the location. Luckily a friend of mine was able to use his smart phone to help me log in. Renting shouldn't be dependent on a person having a smart phone.WAYNEALAN D.
Le client n'a pas laissé de commentaire.KERSTEENAMIR R.
Spent over 45 minutes waiting for customer service to assist me with getting the code to open the lock box.Sophie S.
Le client n'a pas laissé de commentaire.MITESH V.
App continued not to register pictures, lock was busted, truck was on poor conditionSameen K.