Customer Reviews for Jones Auto Sales
(U-Haul Neighborhood Dealer)

50 évaluations

1751 Hwy 11 E   Jonesborough, TN 37659

(423) 850-4003

Heures

  • Mon–Fri
    De 9 h am à 5 h pm
  • Samedi
    De 9 h am à 2 h pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/24/2022 - 12/25/2022: Fermé
  • 12/31/2022 - 1/1/2023: Fermé

Services dans cet établissement :

Pour nous contacter

(423) 850-4003

1751 Hwy 11 E
Jonesborough, TN 37659

Services dans cet établissement :

Heures

  • Mon–Fri
    De 9 h am à 5 h pm
  • Samedi
    De 9 h am à 2 h pm
  • Dimanche
    Fermé
Heures d'ouverture spéciales
  • 12/24/2022 - 12/25/2022: Fermé
  • 12/31/2022 - 1/1/2023: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Was very impressed with how the guy that rented me the u-haul did business. Very good service

misty S. 
Évaluation :
5

The man who ran the place went out of his way to get me into a UHAUL so I could go and get my Mother's belongings after she passed away. I can't thank him enough.

Susan M. 
Évaluation :
3

Person at this location was help full and nice.

Rickey M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Buck H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

elizabeth L. 
Évaluation :
5

I arrived at this location for a trailer but the business was closed on this day. However, I contacted one of the corporate managers, Robert Evans, who was able to help with a smooth transaction. Was able to pick up the trailer with no issues and all went well. Merci.

Eugene K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Mike F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ken C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RAY U. 
Évaluation :
3

Call to confirm they have a truck ready for you before you need it. I had scheduled a pick up at 10 pm Thursday night, and was not able to get it because there was not a truck available for me which NO ONE told me until 7 am the next day, even after being on the phone with the truck share line for 1,5 hrs the night before. Also at this location specifically, make sure the locks are working functionally before leaving the trucks for pickup - we had the correct combination for our lock but it was jammed and would not open.

Miranda H. 
Évaluation :
3

Lee is great to work with on renting moving equipment….

RANDY D. 
Évaluation :
5

Manager was a great person and was very well at explaining everything. I would recommend this location to anyone

charles P. 
Évaluation :
5

Staff made contact early and gave address and instructions for drop off. They were professional and helpful in the process.

CHAD W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ISSAC R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRENDA H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRENDA H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel M. 
Évaluation :
1

The truck leaked gas had to spend a lot of money on gas traveling. When u filled truck you can smell and see the gas leaking.

JALISA ANITA W. 
Évaluation :
4

Lee was very helpful and knowledgeable

JOHN S. 
Évaluation :
5

Lee was very helpful and pleasant to work with.

ROBERT S. 
Évaluation :
5

Jones Auto Sales was great. My original pickup location could not or would not honor my reservation, so i was redirected to a much more helpful location in Jones Auto.

ADAM M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT D. 
Évaluation :
5

Great place to deal with I have trailers but I needed a enclosed one. My enclosed trailer was to big for what we needed to do. Will be going back if we need anything

Randall S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BOBBY R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David T. 
Évaluation :
5

Very helpful! Best service ever had! Thanks

PAUL E. 
Évaluation :
1

The truck we got had a funnel in the oil hole they forgot to take it out and put a cap on it we had to wait 2 hours for road side assistance to come and get it fixed.. how do you do that!!

JEREMY P. 
Évaluation :
5

Lee at Lee u-haul rental in Jonesboro Tennessee Lucy was fantastic. He accommodated every chance it did every change I made he made the entire transaction as smooth as silk and I think that everybody in the Jonesborough Johnson City area should use him for their u-haul rental needs He was fantastic.

BIAGIO L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelly W. 
Évaluation :
5

Excellent service

ZACKARY B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

pamela G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DERALD W. 
Évaluation :
5

Guy was so helpful, nice man

DALE R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael D. 
Évaluation :
3

No one at store for turn in left keys in drop box but hours on door someone should have been there

James H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe R. 
Évaluation :
4

never received a confirmation that the dolly was turned in either. the turn in location stated that it would be emailed by main office but never was.

JAMES D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JIMMY J. 
Évaluation :
4

Not at all.

ROBERT R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard P. 
Évaluation :
5

Absolutely nothing. Lee Jones the place I rented the vehicle from is the epitome of customer service. He went out of his way to accommodate our needs to make sure our move was trouble free. I was extremely impressed.

ANDRES C. 
Évaluation :
5

Don't do a thing. Great customer service

Thomas L. 
Évaluation :
5

Owner was courteous, kind, and helpful!

Brooke M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan S. 
Évaluation :
1

Not cancel your clients booking! We were called hours before our pick up NO message was left when I missed the call and they canceled our 15 foot truck. Finally after multiple calls found the only truck that was okayed for a 1 way trip (they must have wanted rid of it!) but it was 26 feet- so much for booking a month in advance through UHaul! Also, keep equipment maintained- tires were low, unbalanced and 1 was significantly older and worn- which needed to be replaced during our trip, causing us to be stuck and delayed hours! Customer service does not answer the phone! Drop off location was not the town we asked for it to be in making us have to drive an extra 30 mins out of our way!

Hannah C. 
Évaluation :
4

I ended up paying for 2 sets of furniture pads (12) and a Utility Dolly that I did not end up using. When I got the truck, the Furniture Pads and Utility Dolly were not in the truck. I had to go back to the office to get the pads and dolly. By the time I returned to the truck with the pads and dolly the truck was already loaded and ready to go so I never ended up using them.

CARMEN R. 
Évaluation :
5

Easy in and easy to get and return.

Michael N. 
Non les évaluations ont été soumises pour cet établissement.

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