Excellent service à la clientèle.
Edward M
Customer Reviews for Joseph Siniawa Excavating & Equipment Sales Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Everything was good
Paul PVery helpful and very friendly
Joseph TExcellent customer service! Made our move so much easier. Greatly appreciate Ken & the kindness he showed to us!
Tami AGreat service! Friendly, accommodating. Rented a few trucks at the location, great experience each time
Richard KEverything was great
Connie PWas treated in a kind & courteous manner. Ken explained everything. I would use this location to rent again.
Donna MVery friendly and kind business owner. Would definitely use them again for u-haul if needed in the future!
Celena JQuick and easy to return equipment
ROBERT SWas charged after changed credit card
James BThe service was good at first picking up the truck. However, when I returned the truck, representative at the U-Haul was upset at me for taking pictures of certain damages that I found on the truck. He was frustrated because he was unable to do a return process like normal because I did was I was supposed to do when you first receive the truck, which is walk around truck, inspect it, and if damages are found take pictures of it. Well, me doing that made him upset, he got frustrated and said" you should've told me and that's why I have these stickers for!".
Fajrun NVery nice guy. very understanding explained everything perfectly. Was the best uhaul place I ever went to one a the best experience I had with a uhaul place.
Robert MThe guy help me figure out what was wrong with him charging me extra money for the the extra 51 miles I go over. Finally realized the lady make the mistake of giving me only 35 miles while I'm going to drive 85 plus miles.
CLAUDIA BTruck was very clean and well maintained. Gentleman explained entire process and was very helpful. Very pleased with the experience.
Dave RExcellent service à la clientèle. Made it easy to pick up and drop off.
David KWet courteous and knowledgeable rep.
Terry CThey were absolutely amazing at the location of rental of uhaul
Ethan CKevin was very accommodating!!!
Frank BAgent took care of my return and was friendly.
Richard WNothing but Wonderful, Professional, Speedy, Customer Service from UHaul in Olyphant, PA! - Greg B.
Gregory BThere seemed to be a problem with the company website which caused a bit of travail. However, the gentleman who took care of me managed to take care of my appointment by using his phone. He was very helpful. The truck was clean and comfortable.
Diane Lgreat service
Marlene SVERY FRIENDLY AND MADE PICK UP AND DROP OFF VERY SIMPLE EXPLAINED HOW TO TIE THE CAR DOWN FOR SAFE TRAVEL WOULD USE THIS DEALER AGAIN
Richard MThe gentleman who helped me was very kind! He made a very stressful start to the day much better! He also made the renting process easy. I will recommend his location to the locals forever.
Ellyanne HStaff lie and are rude. Rates are too high
brandon LOnly issue I had was when returning the truck, they didn't resend the lockbox code which I didn't remember......but that was easily resolved w/ a phone call to customer service. Other than that service was excellent. (That was minor as well, wasn't really an inconvenience.)
Jason SJe ne sais pas
BENJAMIN PClean the bathroom of your location in Lebanon, Pennsylvania! It was very dirty! Provide better training on your reservation to your employees. It should not take 60+ minutes to rent a vehicle, especially since I had an online reservation.
Robert EFirst time using this location and all I have to say is wow! Super helpful and super friendly people!! Used U-Haul many times and this place has by far been the best, highly recommend.
Ashley KVery personable
DAVID TThe men working at this location or super friendly and very knowledgeable about U-Haul since they've been in the business for a few years. I would highly recommend anybody looking to get a U-Haul to go directly to them and not through the website. They will do whatever they can to accommodate your needs.
Cain ZVery friendly will be back
COREY CNothing, it was great.
Gabriel MEasy to work with good experience 👌
Charles RThe staff member at the pickup location was pleasant and competent and was prepared for my arrival. The location itself was an old garage that gave me pause, but it was fine. Interesting you did not ask me if the pickup location was clean and inviting as you did the drop- off location.
AL FKen was very helpful and i would definitely use his services again.
Ken BHad to wait 40- minutes for him to show up. Business name in building was not correct, phone numbers were not correct
James WN/A - Everything went smmoth and without issue. Staff was extremely knowledgeable, proficient, and expedient.
Mark FI arrived late to pick up the truck because of traffic (shame on me) I apologized repearely but the man at the desk was still rude and sarcastic, didnt even crack a smile. Customer service is key.
Janette RThe fellow at the pick up location was very professional and courteous. He made sure every U-Haul prescribed process step was followed - he took particular care to ensure that.
Christopher KI contacted several outlets that did not have equipment. This outlet had exactly what I needed immediately available. The representatives were courteous, cooperative and helpful.
James J