Le client n'a pas laissé de commentaire.RAVINDRA N.
Customer Reviews for Joshua Rosa Enterprises
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Cedar Park, TX 78613
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 5h30 pm
- Sam : 10h am à 6h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.JESSICA P.
Nothing really as I didn't need much help from the staff there. They did offer to help if the online check-in/out didn't work.Darrin L.
Le client n'a pas laissé de commentaire.JOHN M.
Le client n'a pas laissé de commentaire.Joshua G.
Le client n'a pas laissé de commentaire.RAFAEL S.
Le client n'a pas laissé de commentaire.NATHAN E.
The lady that checked me out was great! Gave me several good recommendations, i.e. take photos of everything.ROBERT K.
I booked a location closer to my house was redirected to that location and was charged extra for miles when I originally booked at a closer location.Louis S.
Le client n'a pas laissé de commentaire.SHELLEY M.
Le client n'a pas laissé de commentaire.STEPHEN H.
Le client n'a pas laissé de commentaire.SANDI S.
The truck was very clean. The cab had a lot of compartments for drinks and phones.raymond S.
Le client n'a pas laissé de commentaire.Stephen G.
Le client n'a pas laissé de commentaire.STEVEN JOHN E.
The personnel at this location are always very accomodatting and professionalPatrica H.
Le client n'a pas laissé de commentaire.MARK ALLYN H.
The truck was dirty inside. Had garbage in it from previous renter. We had to go back in and ask them to either make a note on our account that it wasn't cleaned, or clean it because we were not going to be responsible for someone else's trash. The windshield wipers were horrible and it was pouring rain from Austin to Houston. The truck leaked inside and ruined some of the boxes and a mattress. The water appeared to come from the right rear wheel well.RONALD S.
great and honest customer service!JOHN H.
Le client n'a pas laissé de commentaire.DAVID T.
Teresa was great and so sweet and accommodating! She went above and beyond! Will recommend her at the highest maximum level!DIANA YVONNE R.
Loved the serviceVANESSA G.
Le client n'a pas laissé de commentaire.Dominic C.
The fuel gauge marking was inaccurateFAUSTO R.
Le client n'a pas laissé de commentaire.MANUEL P.
Excellent service à la clientèleJUAN S.
Le client n'a pas laissé de commentaire.Michael P.
Le client n'a pas laissé de commentaire.ANUBHAV K.
Fast & easy pick up and drop off. Friendly assistance.ALEJANDRO V.
Le client n'a pas laissé de commentaire.Justin G.
Le client n'a pas laissé de commentaire.Kelvin W.
Super nice and helpful for a last minute rental.TAMMY T.
Place doesn't look safeGova R.
Le client n'a pas laissé de commentaire.Roger P.
Very friendly and professional company.Lisa B.
Le client n'a pas laissé de commentaire.Jack T.
Keep up the amazing work. Extremely friendly and kind, a family member is moving soon and guess where we will be renting the uhaul from ? Exact same location.SINCLEER O.
The lady that took care of me at this location is very efficient and knowledgeable . I do recommend this place to anybody that needs a uhaulFernando P.
Le client n'a pas laissé de commentaire.ARMANDO N R.
Le client n'a pas laissé de commentaire.JOHANNA C.
Le client n'a pas laissé de commentaire.EDWARD C.
i dropped the truck off after hours, but staff was helpful even resolving an over charge the next day, appreciate the support and service. The location was a bit odd, couldn't see the other uhaul trucks without driving back behind some out buildings. Not super inviting, but service was excellent.Alan W.
Disgusting! The location is absolutely disgusting! Our truck was completely covered in bugs and no one cared. And then we were charged a cleaning fee!JOSHUA D.
I had trouble completing the digital check in. For whatever reason, even after I adjusted my location setting (which is needed to complete the process) the app was not picking up my location. I called The 877 number that is on the website , and received a recording that I would get a call back in 60 mins. (Way to late to keep the schedule I had arranged.) I use an IOS phone. Luckily I had I friend with me, who had an Android and we were able to complete the process using his phone. It was only after we were able to start the process through his phone that we could even get a phone number to talk to anyone. If he weren't there I would have been stranded without any help. This may sound like a minor glitch, but when you are talking about moving an hour or two delay can mean you don't get to move that day. In the Covid Era workers are hard to come by. I had helpers scheduled, who were kind enough to wait until we got this sorted out. But if I hadn't been able to even get a number to talk to someone because of some tech glitch, I would have been at risk of losing my movers, and not being able to move on time- there are financial obligations to others for the place of residence I was in. A small tech glitch, and lack of being able to reach anyone could have cost me a ton of money!! I am forever grateful I had a friend there (I often don't), I can forgive U-haul, but it would be a really productive change to have the number that was provided when my friend was able to start the process available to all us poor schmucks who are trying desperately to manage ALL THE THINGS involved in moving. This put me back about 40 mins. The job was completed, but not without frustration and anxiety. Nobody needs any extra of that. Hope someone is listening.Lindsey W.
Direct me to a actual Uhaul facility!JAMES H.
My pick up time was 10 am. The truck was at a different location. Drove about 4-5 miles to the other location and the truck was not ready. Had to wait 45 me nutes to pick up the truck.TAMARA B.
Service was great, everything went smoothly and quickly. Merci.laura J.
Theresa was awesome! She helped me with adding on to my rental and was very friendly and knowledgeable. One of the best customer experiences I have had!JASON A.
Le client n'a pas laissé de commentaire.Jeffrey S.
Le client n'a pas laissé de commentaire.Patrick S.
Le client n'a pas laissé de commentaire.Daniel G.
In terms of maintenance, the brakes on the truck were very stiff and difficult to compress, they took a good deal of strength to press even with no cargo, otherwise truck was in clean condition. Also, there needs to be clear parking instructions at this site, the parking spots that were in front of their business were chained off and the additional parking belonged to other businesses so I was afraid to leave my car there.Candace D.
The location was difficult to find and a bit of an unexpected location since they didn't have u-hauls there.BRITTANY G.
Staff was incredibly helpful and nicePATRICK S.
Staff was professional and accommodating. Great experience and highly recommend this location!Sidney L.
Dropped off after hours so can't really comment on this.Grant G.
Customer service went above and beyond to meet my needs. I strongly recommend using this location in the north Austin area.RYAN K.
We were very pleased with the facility, service, and the truck.Billy N.
Mrs Rodriguez was knowledgeable on the truck we neededRoberto S.
Awesome location and staffKelly J.
The check in process on my phone was broken but I was saved by a lovely woman up front. She was an absolute delight to work with.Jeremy J.
Location was hard to find, not well signage. Went around few times to be able to find it. Was charge an additional miles that most probably was of me going around looking for the place :)Luz S.
I think everythingLINO M.
Le client n'a pas laissé de commentaire.GAURAV R.
Le client n'a pas laissé de commentaire.RENE L.
Le client n'a pas laissé de commentaire.Peter N.
Le client n'a pas laissé de commentaire.THOMAS S.
Le client n'a pas laissé de commentaire.LLOYD M.
This was the easiest thing I ever done. Front staff was excellent and friendly.Ola T.
turned in the equipment after hours, so questions not applicableGregory D.
Le client n'a pas laissé de commentaire.PATTI B.
Le client n'a pas laissé de commentaire.Armando B.
Great job and very nice staffJaime T.
Le client n'a pas laissé de commentaire.James P.
Very nice people thereJAMES F.
Le client n'a pas laissé de commentaire.Rosemary M.
Le client n'a pas laissé de commentaire.NORENE C.
Le client n'a pas laissé de commentaire.Kyndall A.
Le client n'a pas laissé de commentaire.ELOND F.
Great customer service!SAMANTHA B.
Le client n'a pas laissé de commentaire.Bryon B.
Le client n'a pas laissé de commentaire.Hyung K.
Le client n'a pas laissé de commentaire.Matthew H.
Le client n'a pas laissé de commentaire.SRIKANTH G.
Couldn't find it at first. Tiny dark sign. Then no signs or other trucks to know where to park. Awful.ROBERT E.
So accommodating, they were awesome. I highly recommend this UHaul location.JACOBO P.
Great experienceJERALD S.
Le client n'a pas laissé de commentaire.Miguel C.
Le client n'a pas laissé de commentaire.SCOTT S.
Overcharged, argued with owner of his faults, charged twice and never got repaid my money. I don't even have the energy to go back and tell them because I'm so pissed. Just terribleRODRICK G.
The people who work here are super sweet and friendly. I will definitely be using this place for my next move.BONNIE S.
Le client n'a pas laissé de commentaire.JAMES N.
Le client n'a pas laissé de commentaire.David S.
The gear didn't shift right but overall pleasant experience and staff is great.AMY NICOLE F.
Le client n'a pas laissé de commentaire.KIM S.
Le client n'a pas laissé de commentaire.CAROLYN C.
Theresa was knowledgeable, friendly & helpful.Denese H.
Le client n'a pas laissé de commentaire.Ryan A.