The person renting the U-Haul could be more involved in the process. Instead of just saying â€œreserve on phoneâ€ over and overGregory P.
Customer Reviews for Joy Food Mart
(U-Haul Neighborhood Dealer)
Pour nous contacter
Mount Crawford, VA 22841
Services dans cet établissement :
- Mon–FriDe 6 h am à 10 h pm
- SamediDe 7 h am à 10 h pm
- DimancheDe 9 h am à 8 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Personnel should know the procedures for rental returns.Millie A.
Le client n'a pas laissé de commentaire.Mack K.
Le client n'a pas laissé de commentaire.Jeff P.
It was frustrating that the location got changed the day before but this location was good.Matt G.
Le client n'a pas laissé de commentaire.Colin N.
Le client n'a pas laissé de commentaire.Douglas B.
Le client n'a pas laissé de commentaire.Pam R.
Le client n'a pas laissé de commentaire.OSCARISRAEL M.
I was over charge and it took them a whole hour just to give me the uhaul truck to pick a bed .Benjamin Z.
I'm very frustrated, not necessarily with the owner of Joy Food Mart, but with Uhaul Customer-NON -Service!!! The JFM owner hadn't processed a return yet. I was the first. He had very little idea of what he was doing. I don't blame him! He accidentally marks that I did not clean out the truck. when I pointed this out when he wanted me to sign, he said he had no idea how to take it out and I should call customer Service. I repeatedly tried C S by leaving my call back number. an hour later a got a call back and said I would next. The phone rings several times and Uhaul hangs up on me!!! I eventually pretending to be ordering a rental, and I got a real person, who could only affirm the photos shows it is clean. I am furious about all the time and still no help! Please call me for remedy!Dale D G.