Le client n'a pas laissé de commentaire.Glenn H.
Customer Reviews for JPN Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The furniture blankets were crumbled and thrown into the corner, as well as soaking wet and some were even covered in ice. It was clear the uhaul hadn't even been swept out because there was dirt, debris, and obvious leftovers from the previous user such as a lego piece and some sort of paper sign. The staff was very friendly and helpful, but to be required to clean out someone else's mess from the uhaul before returning it as well as dealing with the soaking, icy, balled up furniture blankets, or risk a fee was a little upsetting.Teagan B.
Honestly, I don't think I'd ever personally use U-haul again. We had inclement weather when I used a truck, so I called and was directed to a different office (not this drop off location) and asked if this would affect my time to drop off, I was told no and there be no charge amd that safety is the company's priority for renters. My time was extended to 48 hour rental instead of 24. I dropped it off today, only to be told I was being charged for an additional day. When I explained what happened I was told I still was expected to pay for the day it sat due to weather. I left completely frustrated, and I am out a couple hundred dollars. First time using a uhaul and may very well be my last.Chloe C.
I do not believe my bill is what I believe it should be when they emailed me a copy of the receipt it shows something listed as safe move I only requested that I obtain the cost of the rental itself mileage and any taxes I believe my bill is $14 more than it should have been I know the two girls at this location had some trouble inputting the information and at one point I was told that my bill would total $33,95 and I believe this is what the cost should beDAVID S.
Le client n'a pas laissé de commentaire.Benjamin B.
Le client n'a pas laissé de commentaire.Nathan M.
Great place to rent, very friendly.David W.
Le client n'a pas laissé de commentaire.Frank D.
Le client n'a pas laissé de commentaire.RHONDA K.
Le client n'a pas laissé de commentaire.PETE A.