Customer Reviews for JR Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of JR Automotive

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Tucker V.
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Clean the floor in the cab

Janiew H.
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Customer did not leave a comment.

beverly R.
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no one check the truck in and had a call that we did nit return the truck never use this location stupid employees

Josette R.
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Completely satisfied

George B.
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I would recommend JR's to anyone. They did an excellent job of getting me on my way with my rented van. No problems and they were super awesome!! As a frequent uhaul user, I wish all facilities were as great/responsive as them.

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Customer did not leave a comment.

Robert T.
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Steve and the lady I spoke with in the phone were very friendly, cordial, & professional! I will use these people and their UHaul items again when I need them! Warm down home hospitality from all the team there!

Shandra B.
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Customer did not leave a comment.

Randy R.
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Please make key drop off for after hours visible.

Adrian R.
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Customer did not leave a comment.

Jeff R.
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Signage-did not see it.

SUSAN J.
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Customer did not leave a comment.

Steven T.
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The manager was excellent to work with. A real pleasure doing business with him.

Marie T.
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The owner is very personable and efficient. A good experience on a stressful day.

robert B.
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Friendly people and well-maintained equipment. I recommend highly.

wendy J.
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This place was quick and easy to drop off a uhaul. I would absolutely use them again.

Eric P.
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Customer did not leave a comment.

Carol W.
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The guys here at JR Automotive are the most friendly and helpful people to do business with. In a five star rating system I wish I could give them six. Great customer service.

TERRY J.
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Customer did not leave a comment.

Pamela H.
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Very very nice gentleman. Very helpful.

Randy W.
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The trailer that I rented was in great condition, very satisfied with the merchandise, however this location of pick up was not at the site that the UHaul website. I quickly found at the morning of my pickup that the location had changed (or was non existent at the location I was given) and had only been on my communications from UHaul at my confirmation screen, when I updated my drivers information, not in either of my confirmation emails or on the website when I made the reservation. If I would not have saved that screen and taken a picture of it with my phone, I honestly am not sure what I would have done because I could never get an answer on the phone number listed for the location. Very happy with the trailer and service once I picked up, however the chaos leading up to get the trailer was unnecessary.

stephanie S.
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Customer did not leave a comment.

benjamin N.
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Customer did not leave a comment.

Daniel H.
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Customer did not leave a comment.

FRANK B.
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Customer did not leave a comment.

Gail D.
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Customer did not leave a comment.

Jamin G.
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Customer did not leave a comment.

MARCHELLE W.
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The employees went out of their way to help me with the auto transport. I was very nervous about it but had to do it because of a move across country. They took the time to help me learn some things about driving with an auto transport on the back.

Rebecca W.
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The guy that finally came was an hour and half late. Screamed at me when I was trying to help him with the computer that he did not know how to work. I was suppose to have a truck at Center Point and they didn't have a u-haul for me then they sent me to Garderdale. I spent $45.00 on uber. I was scared of this man at Gardendale but I couldn't leave because I didn't have a car to get away when he started screaming. He also smelled of alcohol. This was one of my worse experiences I have ever had and I have never been scared at a u-haul store.

malinda C.
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Customer did not leave a comment.

Phillip S.
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They took great care of me here. I wouldn't hesitate to recommend them.

No reviews have been submitted for this location.

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