Évaluations des clients JR U Store

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de JR U Store

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deb J. le

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The man attending the place was very nice, but the truck we got was on empty (supposed to be 3/8 full, we thought!). We were on a time crunch, so just filled with gas ($70- worth) and figured we'd deal with empty issue later. We took dated/timed photo of empty gas gauge, and saved receipt. After the move, we contacted U-Haul and were directed to Allan, an area manager. We are asking for refund of gas we put in over the 3/8 tank required on return of truck. I've phoned and messaged Allan several times, with no response. Not very happy!!!!

Peter H. le

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JR U was excellent. I was originally supposed to pick up trailer in Alexandria Bay, NY but trailer wasn’t available and I was redirected to JR U, which was 28 miles away

Jay M. le

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Le client n'a pas laissé de commentaire.

KEITH E. le

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Your customer service is the worst.

DARIUS D. le

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Be sure all wiring or fuses are working prior to pick up

Alan B. le

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Le client n'a pas laissé de commentaire.

Roger H. le

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Le client n'a pas laissé de commentaire.

bob B. le

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Nothing. John did a great job and was very helpful!

Richard A. le

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Personalized attention to specific needs for this move. Above and beyond

sidney G. le

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Le client n'a pas laissé de commentaire.

Diane C. le

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Le client n'a pas laissé de commentaire.

Troy B. le

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He was extremely helpful

Steven D. le

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The counter person was excellent.

DAN T. le

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MR.Bellinger was great. NICE DOING BUSINESS WITH HIM.

Shawn M. le

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Le client n'a pas laissé de commentaire.

Brien S. le

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John is always nice and friendly and has our Uhaul waiting for us!! Recommend him for your next trip

Rhonda L. le

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All I did was drop keys off

Anthony A. le

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Had a few light issues. I thought it was the electical adapter that I was using but when I got the trailer home I replaced the adapter and the running lights still did not work. But overall, the trailer was in great condition. Easy to pull, load and unload. Breaking was great.

ronald L. le

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John at JR was extremely helpful to us with our trailer rental. He was always available to us for our many questions. After loading our trailer he helped us with the chain and secured the hitch for us so we would have a safe trip from upstate NY to Delaware. We highly recommend his location, due to his kindness to us and will use his location again if the need arises.

Richard B. le

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Le client n'a pas laissé de commentaire.

Warren B. le

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Le client n'a pas laissé de commentaire.

David R. le

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Nothing to improve. Excellent service!

richard A. le

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The proprietor was awesome. Very well organized and prompt to respond to some changes in the original plans My favorite Uhaul Franchise in the area.

tom W. le

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Le client n'a pas laissé de commentaire.

Lianne L. le

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Le client n'a pas laissé de commentaire.

THOMAS T. le

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Le client n'a pas laissé de commentaire.

Jay R. le

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John was very helpful at the end of a very long moving day. He returned my call immediately.. provided excellent directions to his facility, greeted us warmly and helped us park when we returned the truck. Just a pleasure to deal with. Thank you!

Donald G. le

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The location was great, U-Haul as a company was terrible. You did not provide me with the equipment I rented. You have not refunded me the difference in the I was forced to rent and I did not get the $50 for the policy about not providing me with the equipment I rented

Brien S. le

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Le client n'a pas laissé de commentaire.