Le client n'a pas laissé de commentaire.jorge P.
Customer Reviews for JRs Professional Services
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
We called to make sure someone was there. They said they were. We fit there and no one was there. We called again and they said to drop the trailer anywhere. This was 6'x12' tra striker and both of us together couldn't lift it. We had to call a third time to get someone there to help. It was not a good business and we won't use them again.Elizabeth B.
Was not there, had to pickup myself.Mark and Betty L R.
The inside on the trailer was greasy and dirty.gil J.
Le client n'a pas laissé de commentaire.ALFA C.
Le client n'a pas laissé de commentaire.Trashell C.
Prompt, curtious, expedient, and A+Ronald H.
Great people, fast and simple processJasmin A.
There was a very narrow and bumpy entry to where the trailer was located. This area should be widened.Enrique G.
I wanted 19,99 $ truck. They had just rec'd one & wouldn't let me have it. Because me & my husband are older, my husband fell out of too big truck we told them we didn't want & hurt himself. Had to keep truck another day for someone else to help me!Anna A.
Le client n'a pas laissé de commentaire.Dewick B.
Le client n'a pas laissé de commentaire.daniel P.
Best service i can possibly ask for.Charlie S.
Le client n'a pas laissé de commentaire.Luis P.
Le client n'a pas laissé de commentaire.Brooke H.
Le client n'a pas laissé de commentaire.SANDRA ANN P.
Le client n'a pas laissé de commentaire.Eric A.
Great custom service..JOEL B.
Fast efficient service!Mary W.
Excellent customer service. Easy checkout and easy return!! Would recommend this location in a heartbeat.Jovita R.
Le client n'a pas laissé de commentaire.RYAN K.
i was supposed to return it at 4pm.i returned right at 4pm.these guys charged me extra day.they never open there door.there is number on door to call.jaspal S.
Le client n'a pas laissé de commentaire.Elie T.
Le client n'a pas laissé de commentaire.Elena L.
Le client n'a pas laissé de commentaire.magdalena W.
Le client n'a pas laissé de commentaire.Kathleen W.
Le client n'a pas laissé de commentaire.THOMAS D.
Le client n'a pas laissé de commentaire.Brandon S.
Excellent customer service from Chris and a lovely lady, all smiles, great service. Really willing to help out.MIGUEL P.
Le client n'a pas laissé de commentaire.FRANCISCO P.
Le client n'a pas laissé de commentaire.Jason F.
Space out trailers a little more.Delmar R.
Le client n'a pas laissé de commentaire.Simon H.
Le client n'a pas laissé de commentaire.Adrian O.
Le client n'a pas laissé de commentaire.Jack H.
When I ran across an error and discussed it with the owners I'm assuming he was very rude and made it seem as if I was causing an inconvenience I was over charged and didn't recurve the difference of my money backJames W.
Le client n'a pas laissé de commentaire.Johnny D.
The equipment burnt a lot of gas sound like a belt was about to break it had a hard pull to the right but customer service was wonderful and she wouldn't have known that I was going on with the vehicleTaurean C.
Le client n'a pas laissé de commentaire.RENE H.
Renting experience was So smooth!leslie L.
Le client n'a pas laissé de commentaire.Celia c Z.
Le client n'a pas laissé de commentaire.JAMES LAWRENCE K B.
Fast, safe and easy no contact rental. Going to Illinois was super cheap because nobody wants to move there. Wish I didn't have to.Jeremy K.
nothing that I could think of. it was quick and easy, good tires and a very clean trailerLloyd R.
Le client n'a pas laissé de commentaire.Melissa S.
Have someone at the location to help the customers. I had a reservation for 9 am and didn't get any help until 930 am. I had to call the number I found on Google to finally get someone to steer me to my rental truck via phone. The keys were above the visor and the truck door was unlocked and I was able to just take the truck and leave without the assistance of an actual person being there. If I known that was the procedure of this location I could have saved myself 30 minutes.Lamont P.
easy fast great customer serviceelisa M.
Le client n'a pas laissé de commentaire.Tyler F.
I submitted a rental for an appliance dolly, and instead had a utility dolly. Accurate others would be an improvement.Neil H.
Le client n'a pas laissé de commentaire.VICTORIA G.
It was nicANWAR S.
Le client n'a pas laissé de commentaire.Vincent O.
Le client n'a pas laissé de commentaire.Maria L.
Le client n'a pas laissé de commentaire.Manuel A.
The Uhaul smelled like someone had been smoking in it when I picked it up. The windshield wipers were also beat up!Stacey S.
Le client n'a pas laissé de commentaire.Vincent O.
Le client n'a pas laissé de commentaire.William C.
Le client n'a pas laissé de commentaire.Cody B.
It would be great to pave or apply new gravel to the unpaved section of your lot. It's pretty bumpy there with a trailer. Otherwise, you made it easy for us. Merci.Aaron V.
This experience was TOP NOTCH from start to finish. The Sansom Park location didn't have the truck I needed so they hooked me up with the N. Main location and then John and Christina took EXCELLENT care of me at the N. Main location. I even got a credit on my bill for having gas in the truck when I started out and not using much of it during the trip. It costed much less than I expected. Christina was a dream to work with and super easy. She made my day go very smoothly. I highly recommend the N. Main location of U Haul. They will treat you like royalty!!Kimberly D P.
Great and quick service!Norma C.
I know this isn't the place to put this, I'd love to tell youngsters Uhaul has meant to me. This location was the first place I rented a Uhaul from, and hopefully it's the last. In April, I found my long term relationship coming to bitter end. Needless to say, I had to start over and move into my own place. So I started shopping for furniture and came across my first big purchase. I didn't have a truck, and most of my friends that had one all worked opposing schedules, so I made the decision to rent a uhaul. The location was close to work, and even though COVID restrictions were in place, Christina made the entire process smoothe. She called me to finish my contract, explained to how charges worked, and she was so sweet and efficient in every aspect of it. I rented a few other uhauls over the course of the next few months, and NONE of my experiences were like this. I moved into my apartment yesterday, and rented from this location simply because of how wonderful they are I don't know if Christina will ever get a chance to read this, but I want her to know it was a long road to get to this point, and shes forever touched my heart. Merci.Veronica G.
Le client n'a pas laissé de commentaire.DAVID J.
Le client n'a pas laissé de commentaire.zach A.
Le client n'a pas laissé de commentaire.Miguel M.
Le client n'a pas laissé de commentaire.Jesse S.
Le client n'a pas laissé de commentaire.Keanu S.
Le client n'a pas laissé de commentaire.Richard M.
Le client n'a pas laissé de commentaire.Jeffrey B.
Best customer service to date. Christina is amazing.THOMAS F.
All that was there was lady that could not do anything to help. Had to hook up the trailer and unhook myself then send a picture by my phone to a phone number on the door. Showing it was hooked up correctly. When I returned to pay cash, Cause I didn't want it on my debit card. The lady came out & took my cash never offered me any receipt. She told me with taxes it would be 60 $bucks took my cash & walked away. Didn't even get a thank you. Had the trailer all of two hours. You could give a person a break. Just had to help get my buddy off the interstate before dark.james W.
Keep doing what you do.Armando G.
Le client n'a pas laissé de commentaire.Letizia G.
Good service pick It drop It at the same location. Recommend this place 100 %Reynaldo R.
Very friendly staff and excellent communications!Sydney H.
Le client n'a pas laissé de commentaire.RAFAELA S.
Le client n'a pas laissé de commentaire.Samuel C.
Le client n'a pas laissé de commentaire.Badil E.
Le client n'a pas laissé de commentaire.ARMANDO C.
Le client n'a pas laissé de commentaire.jaime M.
Le client n'a pas laissé de commentaire.Victor M N.
Le client n'a pas laissé de commentaire.Antonio C.
Great people, great service!!Margarito J.
Todo excelente la verdad yo lo recomiendo fÃ¡cil para adquirir el transporte 10RAUL S.
Le client n'a pas laissé de commentaire.Dennis C.
Great customer service, great energy & very helpfulAlvin D.
Le client n'a pas laissé de commentaire.Andrew R.
Le client n'a pas laissé de commentaire.OLGA S.
requested the appliance dolly and wasnt available for some reason and the computers were down probably wont be using this location in the future.Aleksey S.
Staff was very friendlyBRYAN DARRYL C.
Le client n'a pas laissé de commentaire.MARK T.
Very friendly and excellent customer service even after taking the truck off the lot.Dean S.
Le client n'a pas laissé de commentaire.dennis K.
Le client n'a pas laissé de commentaire.Bob F.
First I'd like to give Kuddos to Christa Emery (sp?). She's awesome!!! She's friendly, incredibly helpful, and helped me save some money by suggesting I rent via the day instead of an alternative method another UHaul rep had suggested. I originally was schedule to.pick up my u-haul from another location. But due to some medical emergency of that owner/worker I had to find another location. I'm glad. I liked Christina better even tho this location was a bit further away.mary B.
Le client n'a pas laissé de commentaire.JOE R.
The location and people were great. The uhaul operations protocol was very bad. I was told I could turn-in the trailer anywhere, then received and email directing me to a turn-in location that was closed. I spent over an hour getting rid of it. When renting the equipment, I was sent to three locations by the system to finally get one. You need to put operations specialists and computer techs in a room and "iron out" your administrative deficiencies.Larry J.
Le client n'a pas laissé de commentaire.Marcus C.
Le client n'a pas laissé de commentaire.Dominic T.
Le client n'a pas laissé de commentaire.RAFAEL U.