Le client n'a pas laissé de commentaire.JEAN C.
Customer Reviews for Juldecor Furnishings Inc
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Nanuet, NY 10954
(we are in the parking lot right behind the kfc)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 10h am à 6h30 pm
- Sam : 10h30 am à 1h30 pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Link in confirmation email sent us to the wrong address.Nicholas U.
Just issues signing inPeter R.
Le client n'a pas laissé de commentaire.Jimmy F.
Over charged!Moshe K.
Le client n'a pas laissé de commentaire.Jacob S.
Not charging an extra fee for insurance the customer did not request!!!!ELANA H.
It took over two hours just to get the vehicle to be rented it was absolutely absurd at what I had to go through having to drive to another location because it wouldn't work at the location I was at then that location didn't worked I had to then drive back to the first location wasting my time money and gas very dissatisfied with U-Haul actually it was pathetic and I would never recommend or use U-Haul again and you charge what you charge you should be ashamed of yourselves also because it took so long for me to get my rental I had to pay extra money for the movers to move because everything was depending on it mean while I had a reservation the day before and a confirmation for a rental what's the point of doing that if you can't rent it without any hassle it was a complete Nightmare and a very frustrating situation I would not recommend you all go with Ryder or one of the other companiesAlan L.
Le client n'a pas laissé de commentaire.Edward Y.
I would like to see a copy of my final bill I speak to a representative of the company and have them call meRonald H.
Le client n'a pas laissé de commentaire.Celeana C.
Le client n'a pas laissé de commentaire.David B.
Staff very friendly but took 45 minutes to check outMichael L.
Make sure gas tank is full.Bezalel W.
Le client n'a pas laissé de commentaire.Ronald A.
Reservation was made for 3:00 pm. Vehicle was not ready until 4:30 pm. Owner was courteous with the after hours return, but the back of the van was not cleaned and residue on the floor got all over the furniture we put in the van. Would like to speak to somebody in customer service if possible.Jose V.
I ordered (and paid for) 12 furniture pads. In the past, pads were in the truck when I picked it up. This time, no pads. Please reverse the charge. Thanks, YehudaYehuda K.
Le client n'a pas laissé de commentaire.edwardo Z.
The lady didn't know what she was doing I waited more than 30 min to get the truck.Ovidio R.
Smooth experience all around.Pincus G.
Le client n'a pas laissé de commentaire.Jenny J.
They were not open at the time listed on the door. I wasted time literally WAITING for the owner to arrive.Andrew R.
Le client n'a pas laissé de commentaire.Brad G.
Voy recomendar este lugarSilvia P.
For some reason U-Haul only offered this location for my drop off despite it being further from my destination, it was also closed and I passed a great U-Haul rental location that was open where I have received great service on other occasions. I even called customer service to try and get the drop off switched but to no avail. If there is an option to return to an open location I feel that option should be given, you must remember your clients in most cases have just moved which is stressful enough without having to do the entire drop off procedures by themselves some thought should be given in this area.Charles B.
There are two ways to enter the location, but the first entrance is Taco Bell 10Ft drive thru and its is confusing while using 20FT truck with 11Ft clearance. May be adding sign in from of first entrance would help.Andrei F.
Le client n'a pas laissé de commentaire.JOEL B.
The size truck I wanted came in as I was looking to pick it up. So saddly it wasn't wept clean and the previous user had left lots of dirt and such.IAN H.
Le client n'a pas laissé de commentaire.Israel L.
Le client n'a pas laissé de commentaire.YISROEL R.
Le client n'a pas laissé de commentaire.yissocher L.
My truck smelled of marijuana. After a whole day of spraying Lysol it still smelled of pot. Otherwise a really great experience, of moving yourself. I love the ramp, and how you answer the phone at customer service.Sr. Mary T.
Le client n'a pas laissé de commentaire.Peta R.
Truck not available. And when I called U-Haul representatives were rude and non courteous Had to call again because I was hung up on. Now have to wait u til 530 pm to be able to get another truck somewhere elseGloribell M.
Le client n'a pas laissé de commentaire.carmen M.
Le client n'a pas laissé de commentaire.Yoel F.
Le client n'a pas laissé de commentaire.James N.
Le client n'a pas laissé de commentaire.James C.
Everyone at the U-Haul agency was extremely helpful, and very nice. I will be delighted to recommend this U-Haul agency to friends and family in my community. Service was excellent both at the time of rental, and when I returned vehicle. The Gentleman explained all the charges on the invoice, and was very solicitous. Thanks for a great U-Haul rental day. Very pleased with vehicle and service.jerome F.
Le client n'a pas laissé de commentaire.Cassandra E.
It was a very easy online reservation process. Check-in was friendly and quick. The vehicle I rented was actually brand new. I will definitely rent from this location again. Nice people. Great vehicle.Sandra T.
Le client n'a pas laissé de commentaire.Matheus M.
Le client n'a pas laissé de commentaire.ERIC P.
Clerk was unable to log in to the haul database because she did not know her password. Ordered furniture pads which were not in the truck had to return later same day to pick them up.Paul R.
We were scheduled to pick up our UHaul at a specific location. We followed the instructions and confirmed our pick up the prior day. The day of pick up, we arrived at the scheduled location and no truck! Then spent over 30 minutes on phone talking to UHaul customer service to make a pick up location change. In the end it all worked out and we got the truck we needed (but it did have a cracked windshield) but delayed start time by more than an hour.Steve R.
Le client n'a pas laissé de commentaire.Ronald D.
Le client n'a pas laissé de commentaire.alonso G.
Firstly I rented this at the main u haul on First St in Nanuet NY. at 9 AM on Thursday 6/21/18. I was advised via a voice mail later that day the pick up was changed to a furniture store (JuldeCore 300 RT 59 but at 10 AM ). The place didn't open until almost 10:15 & nothing was even ready. The woman was nice but clearly confused - couldn't find the 10 foot truck or the key but finally got it sorted out. I left there at 10:45 AM.one hour and forty five minutes after I actually needed the vehicle. This was a one way use to the Liberty NY area Approx 55 miles with a drop off in Liberty (one way). I have been trying to get an answer to why this was changed. There are several other sites closer to my address who must have had the truck in stock rather sending me to a site that didn't open at 9 AM/ Also the original order was changed from a one day - one way rental to a two day - two way rental requiring me to make numerous phone calls to get it adjusted. Today when I called in to obtain the actual cost I was charged I was cut off 3 times by 3 different operators - two of whom left me on indefinite hold! This has been extremely unsatisfactory experience and unless I receive a proper response of the charges I will be forced to deny them when billed to me. My reservation # was 88460006gerard R.
Took forever to rent truck, even though I pre registered online. Guy was sleeping on a couch when I arrived. Seedy office.Only had 1 dozen blankets, while I reserved 2 dozen.Christopher G.
I ordered a uhaul to be picked up in nanuet and dropped off in white plains. When I got to the dealer he said I had to bring it back because he needed a certain amount of trucks in his lot. He went as far as saying that he had to right to refuse service and I wouldn't get any truck from him. He then noticed that I had ordered dollies and towels, neither of which he had available. I ended up having to borrow dollies and had to bring the truck all the way back to nanuet where I picked it up. The dealer was rude and when I called uhaul they were not helpful. I do not plan to use uhaul ever again.Tyler K.
Professional staff, easy drop off and faster than uhaul location drop off! 5 starsThomas B.
Le client n'a pas laissé de commentaire.Warren P.
I initially reserved a van on-line at a different location. Once i arrived at that location, I was re-directed to 300 W. Rte 59. Not happy at all with my rental experience.Christopher F.
Julie was very polite and got me on the road quickly. The truck was super clean, fueled and experience was great.Eddie W.
Hard to find. Can be more specific with location and signage.Matthew M.
Le client n'a pas laissé de commentaire.Charles F.
My initial reservation was sent out two days before I was scheduled to pick it up. It was then transferred to a location 40 minutes away which then overcharged me.jesse B.
I was overcharged and am not receiving a response.Paul S.
Le client n'a pas laissé de commentaire.Oliver F.
Le client n'a pas laissé de commentaire.Moses S.
the location is very good but your prices are expensiveLuzer S.
The man who was working there was friendly and helpful.MARY GALE G.
Le client n'a pas laissé de commentaire.james L.
Le client n'a pas laissé de commentaire.Ajayveer C.
Have somebody at the office knows what they are doing. I literally lost almost a half hour of renting the van, just waiting for the paperwork to get through. I should be reimbursed for the lost time waiting for the paperwork to finish. Worse customer service EVER.KANE C.
Thanks again!!RUDY R.
It was really hard to find. No signage indicating it's location.dave L.
Gregory from the scheduling department hung up on me and was very rude. Billy, the Regional Manager, was awesome and definitely helped rectify the situation.zachary B.
Le client n'a pas laissé de commentaire.Jodi S.
Keep up the good work and friendlinessRoland K.
that location was good, but I originally had a reservation at the" Ideal food basket" in Haverstraw, they rented my truck to someone else,they were nasty to me,and not at all helpful..I will NEVER go to that location again for any reason.jennifer R.
Have UHaul representative be there on time. 1/2 hour late in opening.Cindy F.
Le client n'a pas laissé de commentaire.dana R.
Despite being advised that I could pick up my rental at 10:00, when I arrived at the location it was closed and there were five other people waiting before me to pick up their vechicles. The U-Haul representative eventually turned up around 10:30 and then it took a long time to process everybody. Every single person had a problem with their order, including equipment that had been ordered by was missing, etc. I was appalled at the stanrdard of service and incredible inefficiency of this operation and will most certainly never be using it again.Nicolas W.
Hi we were charge for a dolly which was not in the truck, other than that the experience was good.CUNDY L.
Everything was okIVAN JR S.
Le client n'a pas laissé de commentaire.YAAKOV Z.
Le client n'a pas laissé de commentaire.KENN B.
Customer curtesy and awareness, your representative never showed us the truck, gave us the key and told us the number is on the truck. After he asked for a credit card again, we had made a reservation and paid a week before so we objected, so he did not like that. Also, how did our address change from what we had given at reservation. Not opened at 10 as promised and we had four people on payroll. All in all the worst experience in rental.John N.
Le client n'a pas laissé de commentaire.Danielle L.
Le client n'a pas laissé de commentaire.HAARVEY G.
Very bad experienceJean h A.
Le client n'a pas laissé de commentaire.COLEEN M.
Staff person at this location was terrific. He was most informative regarding the truck rental experience. The vehicle was in pristine condition. Thank you U Haul.Martin K.
Le client n'a pas laissé de commentaire.ramsey H.
Juldecor was fine. However, the U-Haul Reservation process was unacceptable. I reserved, one week in advance, a 15 foot truck to driven one way from Nanuet, NY to Lords Valley, PA. The night before I was to pick it up, I received a call telling me the truck was in Port Chester, NY. / Another county away and across the bridge. So, the representative from U-Haul told me that I could pick up 15 ft. truck in Nanuet, but not until 11 am. (2 hours later than I had my helpers scheduled and too late to change my itinerary for the entire dat). To make matters worse, the only truck that was at the pick up location was a TEN foot truck. Not big enough to fit all my belongings in.Kenneth A.
Had a 10:00 am appointment for pick up and no one was at the location to administer contract until 10:50. Same person attempted to help me guide my pick up to attach the trailer, that resulted in a dent on my rear bumper. Finally got out of there at 11:30.Frank S.
Location was hard to find. It is basically a furniture store that does part-time rentals. Not very knowledgeable about the uHaul operation.Louis S.
no complaints renting my 10' uhaul truck last saturday. i actually called a different location, and they didn't have a 10' so she directed me to Juldecor. AC worked great, the guy who helped me was very nice. i loved the online "check in" before i went to get the truck. it was ready and clean when i arrived to pick it up! would definitely go here again for my uhaul needs.Tracy K.
Le client n'a pas laissé de commentaire.Kemal L.
Le client n'a pas laissé de commentaire.Allan B.
This wasn't the location we chose to pick up our truck.Ashlee C.
Le client n'a pas laissé de commentaire.leo B.
I was charged 25 $for a empty snaple bottle that accidentally got left behind. Its never that serious.BREGARIAN B.
Le client n'a pas laissé de commentaire.adam G.
Le client n'a pas laissé de commentaire.SHAUL L.
Le client n'a pas laissé de commentaire.violet H.
Le client n'a pas laissé de commentaire.Chris B.
We never see the people and cannot find a drop off box for the keys that they said they have. The owner came lateSasithorn R.