Customer Reviews for Julians Auto Body Inc
(Concessionnaire U-Haul dans le voisinage)

65 évaluations

574 Broadway   Newburgh, NY 12550

(845) 565-3827

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(845) 565-3827

574 Broadway
Newburgh, NY 12550

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam - dim : fermé

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Le client n'a pas laissé de commentaire.

RONALDW L. 
Évaluation :
4

The location was incorrect. I spoke with the manager whom informed me of the correct location and even offered to pick me up so I didn't have to walk to the other location. The services from the shop were great. It's a shame after being informed by the manager that he's had multiple conversations with U-Haul representatives but can't get the location corrected. For future reserves I hope that a U-Haul rep can look into this matter for others.

joesph F. 
Évaluation :
5

We had to drive an hour and a half to pick up the truck. A closer location would have been helpful.

Charlene B. 
Évaluation :
1

The address was wrong and they sent me to another address and then at that address they said to go back to the other address.

RAYMONDG F. 
Évaluation :
1

Not satisfied and not happy that you can't rent the truck for more than 24 hours at a time that should change. customer service was poor.

Archie V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

shakiba W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Guillermo S. 
Évaluation :
3

The box where the key for my rental truck was stuck. Thankfully the lock wasn't actually locked. A digital key lock or system that works with a persons mobile device would be much better for access

Brian S. 
Évaluation :
5

Staff was pleasant and knowledgeable in the rental of the truck , explained agreement and return policy. Would highly recommend Julian's for future truck rentals.

susan B. 
Évaluation :
5

Customer service here was great: friendly, helpful, thorough.

Mary W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LISA F. 
Évaluation :
5

I have no suggestions or recomendations. The service and support is great!

Angela R. 
Évaluation :
5

I don't have any suggestions because they're great just as they are. Customer service is outstanding!

angela R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sierra D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Maria G. 
Évaluation :
1

Mak sure their computer works when you dropping off truck.

Tika W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kelly D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

pamala O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott W. 
Évaluation :
2

Just a drop box and parking lot that the truck barely fit in.

Robert R. 
Évaluation :
5

Friendly and efficient service.

Noel T. 
Évaluation :
5

Very pleased with the service. Not only would I recommend the company to others, but upon need I would be coming back to do business.

joesph S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christian M. 
Évaluation :
3

I was charged 180,57 $ for a U Haul rental on 11/18/18 and on 11/29/18 I was charged 374,79 $ for the exact same trip plus one extra day , which I believe should have only been an extra 40,00 $. Please explain this differential amount. I was charged 45,00 $ insurance for the 11/29/18 rental which I have been informed was not required. The U Haul rented from Julian's was also dirty. I believe I am entitled to a refund after being over charged. The overpayment amounts to 194,22 $. Your assistance is appreciated.

mary C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sean M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Melva M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Salvatore M. 
Évaluation :
5

Service was helpful, fast and friendly. I am impressed and will come back!

Paul B. 
Évaluation :
5

Nicole was very friendly and helpful !!!

Ronald B. 
Évaluation :
1

This is not a good location to have U-Haul trucks. There is virtually NO parking. I had a hard time finding a place to leave the truck, since I came in after hours. I would not recommend this place.

Joseph B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gary W. 
Évaluation :
1

Staff at authorized dealer needs to be trained and FRIENDLY! Just because they are not uhaul specifically doesn't mean they should be unhelpful and uninformed.

Christina I. 
Évaluation :
3

It was fine and quick although address was incorrect

shawn S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janet I. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

PATRICK I. 
Évaluation :
5

Easy/Smooth Transaction. Location, although a repair shop, was very helpful .

michael N. 
Évaluation :
5

If you need a U-Haul. Julians is the place to call.

JOHN B. 
Évaluation :
1

I rented a 17' truck for 2 hours and drove a total distance of 8 miles. When I came back to the UHAUL dealer, he said the total bill would be around 80$. They told me I used 20$ in gas and owed 14$ for insurance. I was not told I needed insurance and that they automatically put it on and I was not explained about the gas prior to renting the truck. Again, I drove a total of 8 miles, with no idling. Do your trucks get 2 MPG? All in all, I had a terrible experience with Julian's. At the end, he lowered the bill by 11$ to 69$ and threw it at me. Just horrible service!!!!

paul R. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Haydee H. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Sarah P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

clemson S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

hope T. 
Évaluation :
5

I was very upset when we dropped off our rental because we were charged an extra day. We were never told the rental needed to be back by a certain time!

jana J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Walter D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lillian M. 
Évaluation :
5

Geat Job. Kudos to Julians Rental. They are on point.

JOHN B. 
Évaluation :
5

Eddie made the drop off simple and convenient. Thanks a lot. Five stars!

Christopher W. 
Évaluation :
5

only problem was that I had to drive 45 miles to pick up this rental truck and another 15 miles to just drop it off. That wasted two hours of my time just to get a truck.

Kathy P. 
Évaluation :
3

The website listed 575 BWY as the pickup location, a hand written sign on the door said to goto 801 BWY location to pickup instead, once i went there to finish the paperwork had to come back to 574 BWY to pickup, this whole thing in a waste of time for a customer coming to pickup and hop around to finish the rental.

ahmed R. 
Évaluation :
1

There was nobody at the place I have to burn gas and put miles going around to drop the truck overnight

azhar S. 
Évaluation :
4

The equipment was clean enough (let's remember it's not an auto rental). What I liked most was the friendliness and welcoming attitude of all the folks. Nice place.

NORA C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Frederic G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GISELA T. 
Évaluation :
5

The store need more staff.

Dexter A. 
Évaluation :
3

This was not where I was originally scheduled for drop off. I was told to bring it elsewhere and that location was inaccessible. Full of cars, no U-Hauls visible, and in fact, I couldn't even find the driveway to pull in. Luckily I was able to reach the off-hours service center. That man was very friendly and gave me a different address to try. That turned out to be the wrong address for U-haul drop-off. A mechanic nearby told me where to go. (Thank goodness he was still working close to 8 P.M. on a Sunday!)The man from U-haul stayed on the phone with me until I parked and dropped off the paperwork in the drop box. Thank goodness for him as well.

Helen L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHEREH A. 
Évaluation :
2

There was a coffee left in the truck, gave us the wrong truck compare to the number that was on the contract and did not have any of the equipment i ordered on my order I had to go to another location to get them. Would not recommend them at all, they very rude during pick up too.

Julie V. 
Évaluation :
5

Great experience, very nice and professional.

MIRANDA K. 
Évaluation :
4

Friendly staff, easy check in check out. You should link your online reservation to payment option.

Gary P. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

THOMAS R. 
Évaluation :
4

Nothing, everything was great

nick F. 
Non les évaluations ont été soumises pour cet établissement.

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