Customer Reviews for Julies Floral and Gift
(Concessionnaire U-Haul dans le voisinage)

232 évaluations

6146 S Livonia Rd   Conesus, NY 14435
(On Rte 15)

(585) 346-0090

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 5h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(585) 346-0090

6146 S Livonia Rd
Conesus, NY 14435
(On Rte 15)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 5h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Rented twice at same location.

FRANCISH T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Coleen S. 
Évaluation :
5

Very nice people and they made pickup and drop off easy.

Joseph C. 
Évaluation :
5

Julie made it so easy to do. Everything went perfectly!

Cheryl M. 
Évaluation :
5

They were extremely helpful and efficient! So friendly! Made the process quick and easy.

Holly B. 
Évaluation :
5

Very Friendly and accommodating.

Greg B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISAANN W. 
Évaluation :
5

Rien

NICHOLASPAUL F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert C. 
Évaluation :
5

Julie was great, especially since she knew that we had to drive 35+ miles to her location to pick up the 26ft truck that we needed for our move. She had all of the supplies ready to go in the truck and made it easy for us.

Sheldon F. 
Évaluation :
5

Jackie in Conesus NY was great: friendly, informative and efficient. I will go to her next time.

kathleen S. 
Évaluation :
5

Through no fault of the pick up site the experience was horrible due to the uhaul site crashing. I had to complete the steps twice before it timed me out. We spent over an hour and a half on the phone with various people from uhaul before agent Justin was able to get us going.

Eric B. 
Évaluation :
5

Notify customers when their equipment is not available at a location more than a day before they move. Was very inconvenient driving two extra hours on moving day because my pickup location was changed last minute.

DANIELEDWARD S. 
Évaluation :
5

Very helpful, hooded everything up so I could leave.

ROGERDUANE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittania S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GWENNCAROL F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

HARRYH H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMESR SR L. 
Évaluation :
4

The owner of this location was helpful and helped to fix the mistakes of the person who was at the pick up location. They were knowledgeable and helpful!

Theodore C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYANREGINALD G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Corey S. 
Évaluation :
5

Julie is excellent, friendly and very helpful. It was a bit of a pain getting a much smaller truck than I requested days ahead of time.

SAMUELEJ R. 
Évaluation :
5

truck needs a universal joint, front end work truck was all over the road, back door hardly opens and i hurt my back trying to open it. radio goes on and off when trying to use it. window has a chip in it.

DAVIDB P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher C. 
Évaluation :
1

Ask the customer before charging them extra amount of days where they've already requested for extra days to keep the truck & all the correspondence should be available to be read as a reference in case you need them which is all gone now & there is no way to cancel the free storage online it's just verbal which has no value as per CSR

ALI M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marilyn S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah R. 
Évaluation :
1

The owner/operator was not wearing a mask, and there was no signage requiring masks or social distancing.

SETHDAVID Z. 
Évaluation :
1

There was considerable issues getting the truck share program to recognize my phone at the location

Richard C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARKALLEN H. 
Évaluation :
5

Great Service

ROBERTGRAYDON JR M. 
Évaluation :
5

Julie's Floral and Gift was a great location and proprietor. Fortement recommandé!

Cary L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe B. 
Évaluation :
5

Lady was great, very friendly. Quick and easy rental and was surprisingly good on gas

Eric W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOSELUIS R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric T. 
Évaluation :
1

At the reserved drop off location we found a hand written note to take the truck to a different uhaul, with address provided. Phone is disconnected. Second location 8,8miles additional, was rude when they called about the keys. When I tried to call back, I got answering machine that said for immediate help call the flower shop. Flower shop is closed for another 6 hours. Just got my invoice- charge tacked on for additional miles... 7,1 miles so I was under before getting rerouted. What a pain after a long day. Good thing we hadn't left our vehicle in Lakeville right? Next time? Penske

Shelia J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIELF S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMESHENRY J. 
Évaluation :
3

because of the thoughtfulness of the owner Julie. She put customer service first Inwasn't happy to have to drive 60 miles round trip to get truck, but she accommodated me in every way.

Deborah P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERARD L. 
Évaluation :
5

Everything went great Julie was remarkable!

ROBERTJ C. 
Évaluation :
5

Julie was nice and helpful. I asked her to compare if dropping off there or Hornell would be better which took a little extra time. In the long run, I opted for Hornell, which was about 25 $more, to make it easier for my son. All around good experience.

DOUGLASP S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James B. 
Évaluation :
5

Drop off location was easy to access. No issues. Overall the rental went very well.

C D. 
Évaluation :
5

I had a very great and friendly service would highly recommend this pick up place

Thomas L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STEPHEN J. 
Évaluation :
1

Called got both numbers provided by Uhaul. When called got voice messages and never returned our calls. Saw website and said “Closed” at 1:00. We got down there around 12:37. Julies Florist or something like that. Door was locked and a sign said “will return at 1:00”. We waited. Then called number again. This time voice mail said “out making deliveries “. So, we dropped off our trailer and decided to do online. Took forever due to area we were in did not have good speed. Anyway, we finally filled return online and took several pictures. I am sure the owner of the florist is nice and we are not rating her as she was not there. What was poor was the communication with this place.

David C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janine M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNF D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason R. 
Évaluation :
5

Check in and checkout was quick. Dealer knew how to work system and info was explained clearly and politely.

GREGORYJ N. 
Évaluation :
5

Julie was very helpful and made the transaction quick and easy.

DANIELCHRISTOPHE D. 
Évaluation :
1

Person on site was not able to show me how to use tow dolly, which I had never used. She gave me a booklet and I sweat in the hot sun reading the instructions on how to get my car connected, while my movers waited on the clock for me. And she didn't wear a mask! I came from city to far out in the country and was extra careful but she did not seem to care.

John B. 
Évaluation :
5

The transaction and rental process was genuinely hassle-free. I had an issue with my move date due to heavy amounts of rain. The U-Haul customer service I received went above and beyond what I expected. In then end, an anxiety inducing day was a little bit easier because of U-Haul. Thank everyone involved very much.

JACOBGEORGE M. 
Évaluation :
5

I had a great experience and was very well helped i would recommend U-Haul to anyone

Thomas L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel T. 
Évaluation :
5

Rien

Dianna D. 
Évaluation :
5

Pleasant and effecient.

dale D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jeffrey G. 
Évaluation :
5

Everything was perfect.

Gina M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steve B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN F. 
Évaluation :
5

Help location 's Internet connection/speed. Julies Floral was well versed on rental policies and explained everything required for the rental, also the truck and equipment were ready to go.

Mark J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan C. 
Évaluation :
5

Awesome experience!!! Thank you so much for everything

Clifford A. 
Évaluation :
3

When I returned the vehicle I was told that the fuel leve was not as it was when I picked it up. I drove up to Rochester and back and put 20 $of gas in it and I saw the fuel gauge was as it was when I drove off the lot, so I had to pay over 4 $a gallon for maybe 3 gallons- which in the big picture is pretty picky and poor customer service imo.

Nelson J. 
Évaluation :
5

Great attitude and very accommodating

Robert C. 
Évaluation :
5

Nice customer service. Easy transition.

Ellen T. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Jason S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ron S. 
Évaluation :
5

Unfuck the idiotic non-reservation system and not change the deal less than 24 hours before the pick up. What absolute moron decided to keep this planning system in place? It's absolutely ridiculous that the company can't manage proper provisioning of equipment.

Sandra S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle S. 
Évaluation :
2

Charge what they say they are going to charge

Christine N. 
Évaluation :
5

I rented a Cargo Van, I was driving west to east first, then returning from east to west. A vehicle will always get better mileage going west to east, as opposed to east to west because airflow is almost always west to east, but the van took much more gas going east than the return west trip, this tells me although the gauge said the van was close to full, it was not! Everytime I rent from any major rental company this is the case, they get you for an extra 7 $-12 $I don't like this!!!

Lon K. 
Évaluation :
5

I wish I had just gone in to the shop to do the online process as the reception is low and it took awhile. The owner of the shop was helpful and let me know next time come in and she would do it over her internet connection.

Pamela I. 
Évaluation :
5

Great service! Thank you!!

Sedar N. 
Évaluation :
5

Julie is wonderful. She practically had the trailer hooked up before I could get out and help her.

David M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura H. 
Évaluation :
3

Trailer had tires which were not even legal for travel.

Raymond M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa S. 
Évaluation :
5

Nothing! Beaultful place because it's a hidden gem! The lady was extremely helpful and nice! It was out of my way but I'm glad I went to them!

Josh C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis N. 
Évaluation :
5

Julie is so personable and helpful! She is always great to work with. I would NOT recommend the automatic check in online through U-Haul; I would do personally with Julie! Thanks, Julie ??

Danielle R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John L. 
Évaluation :
3

I would never rent from UHaul when I had to do an "on line" pick up for the vehicle due to the UHaul location being closed. It took 15-25 minutes picking up and dropping the truck off to complete the process/steps to get the truck. We did everything that we were supposed to do but they kept rejecting the photos, asking for the same information multiple times. It was just a very frustrating process. No issues with the truck, just the pick up and drop off is not Customer friendly. Thank YOu

Marc S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie R. 
Évaluation :
5

Will definitely use this location again. Thanks.

Eric R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john Z. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Theodore S. 
Non les évaluations ont été soumises pour cet établissement.

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