Customer Reviews for Julies Floral and Gift
(U-Haul Neighborhood Dealer)

274 évaluations

6146 S Livonia Rd   Conesus, NY 14435
(On Rte 15)

(585) 346-0090

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 5h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(585) 346-0090

6146 S Livonia Rd
Conesus, NY 14435
(On Rte 15)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 5h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael W. 
Évaluation :
5

Julie was very helpful. The entire experience was a positive one.

MARGARET W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jay S. 
Évaluation :
5

Poor cell service (at least for me) so the smart phone on-line check-in features worked but did so slowly. Best to go in during business hours if possible. She is very helpful.

William S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William M. 
Évaluation :
3

First I must say the owner was very friendly & pleasant to interact with. The truck was not maintained or prepped properly for my rental. 1) The blower motor fan was not working so no AC, but more of a safety hazard was the defogger did not work when it began to rain and the windshield fogged due to humidity. I could not see and had to pull off the road. This is such a safety hazard and not acceptable. How can you knowingly rent a vehicle with broken fan motor safety!!!! 2) The glove box was broken and someone attempted to duct tape it closed and the tape failed so it flopped open /close as you drove down the road. 3) The cab was not clean. There was food waste on the seats and floor as well as mud/dirt. I find the fact of the cab not being cleaned or even attempt to clean it is totally unacceptable with Covid & now monkey pox. I have rented numerous vehicles in the past and to be honest it seems that NO dealer cleans or wipes the surfaces of the truck -disgusting and non hygienic ! 4) The radio did not work which was the least of my concerns Looking ahead I will be hesitant to rent from Uhaul with these experiences

Christopher W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Glenn W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paola D. 
Évaluation :
5

Julie is a lovely person: efficient, friendly and has excellent people skills. I look forward to working with her again.

kathleen S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Vizma L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kyle P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony G. 
Évaluation :
5

Julie was great.

John S. 
Évaluation :
4

The app didn't work at all for me, I had to check out and in from the website, I'm not sure what the problem was, but it was very frustrating trying to make it work.

Michael B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GWENNCAROL F. 
Évaluation :
1

If you truly want to hear honest feedback, then feel free to call me to describe my horrible experience.

GARY M. 
Évaluation :
3

Rental was done via UHaul Truck Share 24/7 using cell phone. However, when got to location, there was no cell phone service. Luckily, Julie from Julies Floral and Gift happen to be there even though normally closed on Sundays. She was able to take care of us. If not for her, we would have been screwed! You should not be doing 24/7 from this location on days it is not open!

Eric H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bill S. 
Évaluation :
5

The online check-in/pick-up was much harder and slower than advertised and expected. It took almost 45 minutes for me to complete the "quick" process and was extremely frustrating the entire time. Once it was completed, the system gave me an error message which did not allow me to obtain the access code to retrieve the keys. I had to call (which took more time) to finally get the access code. I would recommend anyone to NOT use the online check-in as it added unnecessary extra stress to an already stressful moving day. I was very disappointed because it should have been a quick and easier process.

Thomas D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Joachium D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg F. 
Évaluation :
5

Clean the windshield and wipers need replacing. But everything else was awesome with the vehicle! I will only be using this place to rent uhaul vehicles.

Andrew V. 
Évaluation :
3

clean the vehicles, no smoking allowed in vehicle. Full tank of gas upon pickup and not on E.

Nancy H. 
Évaluation :
1

The lady was rude as hell and nasty

Shawn H. 
Évaluation :
5

The vehicle needs steering and suspension work. It was a handful to say the least. It was clean. The operator of the rental outfit was very nice and I had a pleasant experience. I was using the vehicle to transport props for our schools Odyssey of the Mind program state finals competition and many repairs had to be made directly relating to the poor performance of the suspension. All said and done it got things where they needed to be though.

Jeffery C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERTJ C. 
Évaluation :
5

Had. Summer tires. On it. Washers. Water. Was frozen

CARLM V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric W. 
Évaluation :
3

Uhaul sent me 45 minutes away to this location and I didn't know this until day of pickup. When I got there, it took an hour to get me the trailer because of billing. Owner tried uhaul/traffic who couldn't fix the problem so she canceled and served me as walk-in. Once I left I got a flat tire and because she inputted my information wrong uhaul/help was no help. I had to pay for a tire plug out of pocket.

KEVIN L. 
Évaluation :
5

Only issue was there was no windshield fluid.

Helena G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elliott S. 
Évaluation :
4

Julie hooked up the trailer for us and pointed out all necessary details. Very friendly person.

Trudy M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNCLARK W. 
Évaluation :
5

Julie was more than accommodating. She was able to get everything in place with a shirt notice. Thanks again!!!

ROBERTJ C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rachael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIELOUISE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott D. 
Évaluation :
5

Rented twice at same location.

FRANCISH T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Coleen S. 
Évaluation :
5

Very nice people and they made pickup and drop off easy.

Joseph C. 
Évaluation :
5

Julie made it so easy to do. Everything went perfectly!

Cheryl M. 
Évaluation :
5

They were extremely helpful and efficient! So friendly! Made the process quick and easy.

Holly B. 
Évaluation :
5

Very Friendly and accommodating.

Greg B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISAANN W. 
Évaluation :
5

Rien

NICHOLASPAUL F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert C. 
Évaluation :
5

Julie was great, especially since she knew that we had to drive 35+ miles to her location to pick up the 26ft truck that we needed for our move. She had all of the supplies ready to go in the truck and made it easy for us.

Sheldon F. 
Évaluation :
5

Jackie in Conesus NY was great: friendly, informative and efficient. I will go to her next time.

kathleen S. 
Évaluation :
5

Through no fault of the pick up site the experience was horrible due to the uhaul site crashing. I had to complete the steps twice before it timed me out. We spent over an hour and a half on the phone with various people from uhaul before agent Justin was able to get us going.

Eric B. 
Évaluation :
5

Notify customers when their equipment is not available at a location more than a day before they move. Was very inconvenient driving two extra hours on moving day because my pickup location was changed last minute.

DANIELEDWARD S. 
Évaluation :
5

Very helpful, hooded everything up so I could leave.

ROGERDUANE C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brittania S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GWENNCAROL F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

HARRYH H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JAMESR SR L. 
Évaluation :
4

The owner of this location was helpful and helped to fix the mistakes of the person who was at the pick up location. They were knowledgeable and helpful!

Theodore C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RYANREGINALD G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Corey S. 
Évaluation :
5

Julie is excellent, friendly and very helpful. It was a bit of a pain getting a much smaller truck than I requested days ahead of time.

SAMUELEJ R. 
Évaluation :
5

truck needs a universal joint, front end work truck was all over the road, back door hardly opens and i hurt my back trying to open it. radio goes on and off when trying to use it. window has a chip in it.

DAVIDB P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher C. 
Évaluation :
1

Ask the customer before charging them extra amount of days where they've already requested for extra days to keep the truck & all the correspondence should be available to be read as a reference in case you need them which is all gone now & there is no way to cancel the free storage online it's just verbal which has no value as per CSR

ALI M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marilyn S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deborah R. 
Évaluation :
1

The owner/operator was not wearing a mask, and there was no signage requiring masks or social distancing.

SETHDAVID Z. 
Évaluation :
1

There was considerable issues getting the truck share program to recognize my phone at the location

Richard C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARKALLEN H. 
Évaluation :
5

Great Service

ROBERTGRAYDON JR M. 
Évaluation :
5

Julie's Floral and Gift was a great location and proprietor. Fortement recommandé!

Cary L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joe B. 
Évaluation :
5

Lady was great, very friendly. Quick and easy rental and was surprisingly good on gas

Eric W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOSELUIS R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric T. 
Évaluation :
1

At the reserved drop off location we found a hand written note to take the truck to a different uhaul, with address provided. Phone is disconnected. Second location 8,8miles additional, was rude when they called about the keys. When I tried to call back, I got answering machine that said for immediate help call the flower shop. Flower shop is closed for another 6 hours. Just got my invoice- charge tacked on for additional miles... 7,1 miles so I was under before getting rerouted. What a pain after a long day. Good thing we hadn't left our vehicle in Lakeville right? Next time? Penske

Shelia J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DANIELF S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMESHENRY J. 
Évaluation :
3

because of the thoughtfulness of the owner Julie. She put customer service first Inwasn't happy to have to drive 60 miles round trip to get truck, but she accommodated me in every way.

Deborah P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GERARD L. 
Évaluation :
5

Everything went great Julie was remarkable!

ROBERTJ C. 
Évaluation :
5

Julie was nice and helpful. I asked her to compare if dropping off there or Hornell would be better which took a little extra time. In the long run, I opted for Hornell, which was about $25 more, to make it easier for my son. All around good experience.

DOUGLASP S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James B. 
Évaluation :
5

Drop off location was easy to access. No issues. Overall the rental went very well.

C D. 
Évaluation :
5

I had a very great and friendly service would highly recommend this pick up place

Thomas L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STEPHEN J. 
Évaluation :
1

Called got both numbers provided by Uhaul. When called got voice messages and never returned our calls. Saw website and said “Closed” at 1:00. We got down there around 12:37. Julies Florist or something like that. Door was locked and a sign said “will return at 1:00”. We waited. Then called number again. This time voice mail said “out making deliveries “. So, we dropped off our trailer and decided to do online. Took forever due to area we were in did not have good speed. Anyway, we finally filled return online and took several pictures. I am sure the owner of the florist is nice and we are not rating her as she was not there. What was poor was the communication with this place.

David C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Janine M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHNF D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason R. 
Évaluation :
5

Check in and checkout was quick. Dealer knew how to work system and info was explained clearly and politely.

GREGORYJ N. 
Évaluation :
5

Julie was very helpful and made the transaction quick and easy.

DANIELCHRISTOPHE D. 
Non les évaluations ont été soumises pour cet établissement.

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