Customer Reviews for Juniper Pools
(Concessionnaire U-Haul dans le voisinage)

40 évaluations

5370 W Integrity Way   Appleton, WI 54913

(920) 832-1288

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h30 pm
  • Sam : 9h am à 4h30 pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(920) 832-1288

5370 W Integrity Way
Appleton, WI 54913

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h30 pm
  • Sam : 9h am à 4h30 pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

David G. 
Évaluation :
5

Overall the transaction was extremely smooth. Equipment was well-maintained. We had no issues at all.

Travis L. 
Évaluation :
5

Drop off after hours took me a bit to find on line but I got it eventually

Paul K. 
Évaluation :
1

Juniper pools switched my rental agreement from one day to three days. I set up the rental online and went with a 24 hour rental. When I went in the store a younger guy switched the rental from 24 hours to three days without ever telling me. I would never rent from them again!!!

JOSEPH H. 
Évaluation :
3

Pay more attention to the details of the contract. They did not comply with the details and effort had to be expended to get things right.

Jeffrey E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robert M. 
Évaluation :
5

Very professional I would definitely recommend this place for rentals

RICHARD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matt R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joseph M. 
Évaluation :
1

The person that hooked up the trailer didn't tighten the coupler onto my trailer hitch ball and didn't hook up the safety brake chain, the trailer came off my hitch while I was driving. This could have been devastating! I called them and he didn't know what to do, I was on a snowy road trying to get it back on my truck. I received No apology or refund!!!

DAN S. 
Évaluation :
5

The staff that assisted me at the Juniper location were very professional and helpful, On my personal experience at this location there is nothing more that needs improving . I will be using this location again in the future.

Ian E. 
Évaluation :
2

The trailer was not cleaned out of the mowed grass that was left inside on the floor from the previous user of this trailer. The last time we rented a trailor we didn't have all the stuff to read a few years ago that we had this time. That was at a location on Wisconsin Ave across from Pomps. Made me really wish I had my own trailer or a truck.

Sandra W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wallace M. 
Évaluation :
1

The company doesn't do the lock boxes so there should be no need for the store to have those. Also need to tell the company that the employees need to show up on time.

ALIK L. 
Évaluation :
5

After some confusion over our reservation at the start, our experience was very positive.

Lisa B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEE A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracy C. 
Évaluation :
5

The drop off process was even easier. The personnel were friendly and helpful.

LAURA JACOBS L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Akili E. 
Évaluation :
2

The personal didn't even make an inspection after dropping the Tow Dolly

PETRO K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Meg R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Madeleine O. 
Évaluation :
1

I originally rated the truck as clean, but after I started driving it I noticed that the windows were very dirty on the inside to the point it was unsafe to drive into the sun. It appeared that someone had smoked heavily in it and the windows were never cleaned afterwards. I had to stop and buy glass cleaner and paper towels to clean them. This should have been done before I picked the truck up. When I reserved the truck I requested 3 dozen furniture pads. When I picked the truck up I waited 30 minutes for them to “find” 28 furniture pads of which 6-8 were of poor quality. Then I had no help hooking up the trailer I rented which when I returned it I come to find out they never completed the paperwork for. So for two days I was basically towing a stolen trailer around that my insurance would not have covered. This upsets me greatly. Then during my trip it started to rain. That is when I found out that the windshield washers were either inoperable or out of fluid and the windshield wiper inserts were junk and very unsafe. They would not clear the windshield of rain. I had to stop as a gas station on a Sunday and change the inserts myself in the pouring rain. Then because I did not have a change of clothes I had to purchase dry clothes at a local store to complete my trip. The steering wheel is also off center in the truck and the front end is loose which makes navigating two lane roads difficult at best. This was by far the worst experience I have ever had in any rental truck from U-Haul or your competitors. In my business I rent trucks and trailers one way several times a year. I choose the best value from a location. If this is what I can expect in the future from U-Haul I will stick with Penske from now on even when they are higher & less convenient.

Michael C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANDREW G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
4

I dropped the truck off at night it was easy to find , key return clearly posted. Although I dropped the truck off with more gas in it than I picked it up in Effingham I was charged $64 extra dollars for gas. But my whole experience was screwed with trying to pick up a truck tgat was not processed in correctly

Barbara B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANDREW K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NICOLE N. 
Évaluation :
5

Staff was extremely helpful

TERRI W. 
Évaluation :
5

Needed a truck on short notice. Check out and return was quick and they had the vehicle I needed. Convenient location.

MICHAEL N. 
Évaluation :
2

The guy checking me out didn't seem to know what to do, a woman had to assist him to get everything done

Mark B. 
Évaluation :
1

they charged me 25 dollars for not even a quarter thank of gas used DONT GO HERE THEY BITCHES

ETHAN V. 
Évaluation :
5

Dropped off on Sunday. Was not open

john S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RHONDA G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tyler L. 
Évaluation :
5

Needed some help hooking up the trailer.

Michael C. 
Évaluation :
5

This was the best uhaul pick up I have ever had! It had resently snowed and was extremely cold. By the time I got there they had the truck cleared of all snow, it was running, and was already warmed up. The entire process took less than 5 minute and they were extremely polite and friend. A+ job!

Matthew M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jacob R. 
Non les évaluations ont été soumises pour cet établissement.

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