While the staff worked with me to change the pickup time, they failed to include any of the additional equipment I requested, such as the dolly. I picked up the truck before the store was open so I had no recourse. If picking up like this eliminates the option for such equipment the customer should be notified in advance. Other than that, the staff was friendly, patient, and helpful.Craig L.
Customer Reviews for Just Ask Rental
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Buffalo, MN 55313
(HWY 25 & 14th - Just south of Wal-Mart)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 7h am à 6h pm
- Sam : 8h am à 6h pm
- Dim : 10h am à 4h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ALLEN S.
Le client n'a pas laissé de commentaire.MICHAEL T.
Customer service was excellent everyone was very nice and helpful. Thank you guys.PIERRE O.
These folks were great and very friendly. They came out as soon as I pulled in. Checked me in with no problems and was done in a couple mins. Best service ever.James B.
Very nice staff.ANN R.
It was only due to out of state vehicular purchase. But it worked out so well !!Chris S.
Truck drove fine, seemed to have some sort of screeching coming from brakes inside the cab but other than that it was goodTaylor B.
Staff needs to understand to offer a co -inspection of the equipment.DONALD G.
Le client n'a pas laissé de commentaire.Harvey A.
Le client n'a pas laissé de commentaire.Shawntel D.
Le client n'a pas laissé de commentaire.VERNON F.
Le client n'a pas laissé de commentaire.ethan A.
Le client n'a pas laissé de commentaire.Allen C.
Le client n'a pas laissé de commentaire.Randal C.
It sucked I had to drive from saint cloud to buffalo to pick up a truck at 1 and it didn't arrive until 3. But it's not the locations fault it's the people that didn't return it on time.Summer S.
The Truck was a fithy mess and also it wasn't the location that I should have been to the Uhaul in St Paul on they put in the wrong dates so I had to drive to Buffalo MN instead of St Paul and add 3 hours to my moving day this is the second time in a month Uhaul has screwed up I'm very angry and disappointedBRIAN L.
Le client n'a pas laissé de commentaire.JULIE P.
Alignment on the truck was off but everything else worked well. Friendly staff at this rental location and easy after hours drop off.Aislynn L.
Le client n'a pas laissé de commentaire.Todd S.
Le client n'a pas laissé de commentaire.Sue G.
Le client n'a pas laissé de commentaire.TED L.
Le client n'a pas laissé de commentaire.Aaron A.
Confirm drop off location on each rental pieceBilly L.
Confusing instructions. Too many steps, too check in.Lisa S.
Le client n'a pas laissé de commentaire.MARK S.
Le client n'a pas laissé de commentaire.Veronica M.
Le client n'a pas laissé de commentaire.ERIC L.
Great location for getting a Uhaul... Easy going, knowledgeable, wonderful staff!!! Made my 2 separate reservations into 1... made life so much easier!!! Thanks!!!Michael R.
Le client n'a pas laissé de commentaire.Derek B.
Le client n'a pas laissé de commentaire.John A.
Le client n'a pas laissé de commentaire.Benjamin K.
Le client n'a pas laissé de commentaire.Phil A.
Le client n'a pas laissé de commentaire.MICHAEL B.
Le client n'a pas laissé de commentaire.Heidi B.
Le client n'a pas laissé de commentaire.Kristin W.
Buffalo location opens at 10:00, website gives the option of picking up earlier via website on cell phone. I went thru the process, was told I could do the pickup at 9:00. Truck wasn't ready that morning and I was told I would have to wait until 10:00 when a employee showed up.John S.
Le client n'a pas laissé de commentaire.Wayne M.
Everything was excellent! Super fast check in and check out. Very nice people to work with.Chris B.
Checking out was a problem the website would not confirm my locationETHAN K.
I refuse to rent from location. NEVER EVER AGAIN! I had to hook up my trailer. The trailer had to be swept out before I could use it.Mark J.
Good experience.Tim O.
Le client n'a pas laissé de commentaire.Donald G.
Vehicle does seem to have something loose in the front suspension. It rattles and seems to wander when hitting bumps.ANTHONY E.
Insure equipment is safe and works properly. Wrong tire on trailer and trailer lights kept blowing a fuse which prolly bad wiring in trailer.BRENT J.
Le client n'a pas laissé de commentaire.Andrea D.
I rented the truck, used 36 miles, and returned it within 2 hours. I did add on the extra insurance so my total was 89 $. I wish that Uhaul would have offered a discount to me for returning it so fast. My quick return enabled you to rent it out right away the same day to someone else, and i just think it would be the right thing for you to have given me a large discount for doing so. I felt cheated for paying that much for 2 hours of use. Thank you, Laura Warner, 763-291-1898, email@example.comLaura W.
Really knowledgeable and helpful.James M.
My entire experience was ridiculously horrible. The best part was friendliness of location. Coorporate Customer Service has been horrible. Your system is horrible. Tracking of what step in the process I was in was beyond ridiculous. I don't know how I am going to be able to use uhaul again.Connor T.
Le client n'a pas laissé de commentaire.MARIELA S.
Le client n'a pas laissé de commentaire.Robert B.
Very friendly! Good price!Taunia H.
Didn't understand why I entered my drivers license information in and then have to present it again when I picked up the trailer. Just seemed like something was communicated or somethingDustin H.
The cab and the truck bed were full of mud. I mentioned it to the gentleman behind the desk when I brought the truck back and he just grunted at me. No one asked how the move went or how the truck wasJonathan S.
The truck was dirty in the cup holders and in the back it was not swept. The employees were rude and I keep getting charged on my card extra when I only approved 96 $. I only received an invoice for 96 $yet small fees keep showing up on my card. I will be disputing them and never recommend this location to anyone else.Nadine Z.
Le client n'a pas laissé de commentaire.Craig J.
Le client n'a pas laissé de commentaire.Stephanie F.
Le client n'a pas laissé de commentaire.Barb B.
Le client n'a pas laissé de commentaire.walter L.
Le client n'a pas laissé de commentaire.Brian W.
Le client n'a pas laissé de commentaire.FRED S.
No it much to say they just sit behind counter hmmPaula V.
One of the best U-Hauls that I have used.Craig F.
Le client n'a pas laissé de commentaire.ANDREW S.
The parking brake did not work and it was dirty inside. However, the gentleman at the service desk was most helpful!Marianne P.
No one answers ph # on web site. Great prices, but trailer had wobbly wheel and covered with snow. But prices are best in the area.Nathan K.
Le client n'a pas laissé de commentaire.Stephanie E.
Le client n'a pas laissé de commentaire.Anthony S.
Went smoothlyRon Z.
Left Running light was burnt outRuss G.
Le client n'a pas laissé de commentaire.Steve H.
Le client n'a pas laissé de commentaire.John A.
Le client n'a pas laissé de commentaire.Robert S.
Le client n'a pas laissé de commentaire.Jeff O.
Thank you UHaul!John P.
Thank you UHaul!John P.
The left rear tail light did not work. I think the bulb needs to be replaced. It didn't work when we picked it up but we had no way of fixing it. Great customer service at pick up and drop off locations.Jerry B.
Le client n'a pas laissé de commentaire.Todd N.
I have rented from this location and never had an issue! Amazing customer service both times.STEPHANIE A.
Excellent customer serviceKevin S.
Le client n'a pas laissé de commentaire.Becca K.
They offered no assistance. Just handed me my paperwork and said it's out back.Gregory J.
Help customers in order, help customers find their equipment, and give them everything they ordered as well... I did not receive the Dolly's that were supposed to be given to me and waited in a line with 2 people ahead of me for over an hour, this is extremely unacceptable.Joel M.
Le client n'a pas laissé de commentaire.Mike W.
Le client n'a pas laissé de commentaire.ANNE W.
Le client n'a pas laissé de commentaire.Timothy T.
Took one hour to check out... First person didn't know what they were doing because they were new and didn't want to bother the other person to ask them questions, so at least three people who came after me were helped before me while I stood there. The second person could not get computer going to secure reservation and had to call uhaul. Had to redo entire reservation over the phone... Had already done express check in and still had to do it over at least two times... It was ridiculous...never in my life have I seen such incompetency.Jodi M.
Le client n'a pas laissé de commentaire.Ashley A.
My experience was horrible from beginning to end. The staff was extremely unprofessional, my truck wasn't available at my reservation time so I was told to just wait. Finally I was given a different truck that was dirty. Finally at the end of the reservation I required road side assistance and waited on hold for 45 minutes with no answer before I gave up and called a different company. I will never return to this location and will likely never use uhaul after this experience.Jared I.
Nothing. Staff is really helpful and knowledgeable. They really know their job! Very pleased with all the help they provided.DAVID S.
Le client n'a pas laissé de commentaire.Jerome H.
Terrible customer service!Sharon C.
Le client n'a pas laissé de commentaire.david F.
Le client n'a pas laissé de commentaire.Megan H.
Le client n'a pas laissé de commentaire.Ronald S.
Old 26' truck . Hard to keep in the middle of your lane...Wore outROBERT H.
Le client n'a pas laissé de commentaire.Brian F.
Very slow. Didn't give much explaination on trailer. Didn't do walk thruCyndi O.
Great customer service and very helpful!!Kerry K.
Tail lights on trailer did not work. Waited On Hold for roadside assistance 40 minutes. Got pulled over by the sheriff and had to run with my hazards on till I got home. Not a very good situation in the darkBRAD V.