Le client n'a pas laissé de commentaire.
John S
Customer Reviews for Just For Fun
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Have pads to rent.
Kathy DNice person
Bismarck MThe truck jerked constantly. Scared me. I called the guy I rented it from and he says that's a uhaul question.
ashley wThe non issue was the trailer leaked pretty bad. I know they are not water proof, but this particular trailer was constantly leaking.
Wendell SInternet was bad at the location. It made the transaction longer than normal. Other than that the experience was good.
Ronald PTrucks being on time Having lots of the 10 meet trucks
Darnia RWhen we inspected cargo trlr before departure ..I said just put on 1 saferty chain.. but he insisted both safety chains need be hooked.. said he had to take pics before I could depart.. Impressed me.. I always used both cable hookups.Unit was very balanced making it easy to pick up and latch onto ball of truck..
mike DThe guy rented me a messed up dolly and we had to wait 2 hours for someone to fix it or we had to rent another one .
eliel ryou guts made moving easy, thank you.
STEVEN CMike was really helpful!
Arturo SNice and Frindle people.would use again.
Everette Hgood equipment and very useful but poor on headlights were to dawn can't really see in night time. need to repair/replace it.
Tar YGreat service, friendly people. Easy picking up and return.
Shane PDon't send anyone to Goma Discount Tires location. Yikes! Just for Fun... Yes.
Junior AIn and out no interaction with anyone just app drop off.
MICKEY CThe tail light, turn signal and brake light did not work on one side of the car tow dolly. My other complainant is about u-haul making everything be done on-line, I have had 2 emergency on the road and need a truck or a car tow dolly and being told you have to do it online. Going forward if I need, u-haul is the last resource I will use.
William GThe A/C in the vehicle did not work the majority of the time. It rained both times and made it really dangerous when driving due to how fogged the windows would get. It was very dangerous both times when driving this vehicle during this time frame resulting in having to pull over and waste time on the side of the road. I highly recommend getting the A/C on the 26' truck.
Wade TAucun
Danny HNice folks. Clean truck in Immaculate condition. Easy to work with this business
Stanley DVery friendly and knowledgeable people.
Peggy RThe car dolly I rented was in bad shape,the ratchet strap was rusted and hard to use,a little Oil sprayed on them would work
Johnny WGreat people to work with
DELMER GDollar rent from the place I rented in anytime good people easy to work with thanks again guys good luck
LARRY BTires should be changed and oil
Chikara SEveryone was helpful and friendly.
Cynthia Sexcellent customer service Bravo
stephen fStaff was well organized & very helpful and friendly. Super easy transaction.
Ellen JNot a UHaul first business. To many distractions and it took longer than normal to rent.
LEONARD RRadio did not work but other then that it was fine.
Toby PThe trailer I rented was submitted as returned when I still had it. I tried messaging thru the Uhaul website, but no response. Then my husband got pulled over by the sheriff's department after your owner followed him because it was reported stolen. He was made to get out, with their guns drawn, and sat on the side of the road for over an hour in handcuffs because of your incompetence. He was almost detained and charged with theft.
Danielle ATHIS WAS THE WORST EXPERIENCE EVER!!!!!!!!!!! I have rented H-Haul vehicles for over 10 years in various sizes for different tasks. This is the first time I ever had any problems with my rental. When I got the vehicle loaded it would not start. So I called the location I rented the vehicle from, instead of speaking with me, (and this rental is at a car lot where they sell and repair cars) I was told to call U-Haul to get an answer to my problem. Jasmine who was located in Arizona did everything she could to help me and could not resolve the problem and when I expressed to her that waiting for an hour in 95 degree temperatures would be a lot, she called someone to contact me within 30 minutes and actually made two other calls to me to make sure that I got back on the road (she was amazing!! and deserves to be acknowledge for her exceptional Customer Service).The person who was sent out to assist me was amazing. He explained what happened and if it happened again what I should do. Then for the first time ever I backed into a wall and created damage on the vehicle. When I returned it the person did not know how to do a claim and when I found out that I had to pay the deductible I ask for it to be put on a different card from the card they were charging for my rental. However when I opened my email today I was issued a promissory note for the entire amount. Neither of the cards that I had given to them on Friday July 29th, was used and the date of the rental is incorrect on the promissory note. I WILL NEVER RENT FROM THIS LOCATION AGAIN AND WILL LET EVERYONE I KNOW NOT TO!!!!! Not only was there no communication when I left that evening except your receipt will be in your email there was no explanation as to how this process would work after I specifically told them I would have to use a second payment form. They did not ask for the other form of payment only that U-Haul would probably give me a call on Monday. This experience is totally unacceptable and I am furious that I was issued a promissory note. I will take care of this today, but I will never go back to Just For Fun, in Monroe, GA and recommend that no one else should either. The worst customer service ever in 10 years..
Rosemary PThe location was fine, but really preferred the original selected location. We had to drive further out of the way.(more gas/ more time wasted) Would like to be able to reserve a unit and get it where I reserved it. This is not the first time we have had to get our reserved vehicle at a different location.
Anthony CFirst class!
MATTHEW DThe gentleman at Just For Fun was so efficient and so very very nice and helpful! My husband really enjoyed talking to him very much! Great experience!
JUDY LThere’s nothing we can say to ask for improvement from the time we picked up our U-Haul in Navara Florida to the time we dropped are you haul off in Monroe Georgia the process with seamless everyone was very helpful and professional U-Haul is awesome
Michael HVery friendly
Justin AWas fast and fantastic service with super friendly staff. Will recommend this location to friends and frankly and use this location again when there need arises.
David F