KAYLA H.
Le client n'a pas laissé de commentaire.
Évaluations des clients Just Stickers 2
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Just Stickers 2
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RIKKO W.
Very Poor Customer Service. Bad Communication Which Caused Me To Be Charged Twice Due To The Young Lady There Saying The Truck Was Due Back The Next Day.
Jarrett B.
This was the worst customer service I have ever experienced. I was not greeted when I walked in, the employee was on her phone talking to someone being very unprofessional. Her system was down and took a while to explain explain what was going on and then walked outside for a few minutes. I was about to leave and then she wrote down our information and gave us the keys...finally. I told her the mikes I was driving and she added extra so I hope I was not charged for them but honestly just wanted to leave. When I returned the truck, same thing, didn't acknowledge me and still on the phone. She had someone go check the mileage and go upset when there just a few strands of dog hair from my dog. She was going to charge me $50 so I cleaned it myself which took 2 minutes. She also in front of me was complaining to her friend that she just cleaned the truck. Will definatly not be going back
Harold W.
Location was extremly accommodating due to me being late due to a vehicle break down. Owner was extremly helpful.
MARGUERITA H.
Nothing u haul is really great
Robert S.
Very helpful and convinant.
GARY R.
Dropped trailer at this location after they were closed, but called earlier and the gentleman that answered the phone was nice and accomadating.
Rebecca T.
I didn't get the name of the lady but she was extremely helpful, when I returned the truck.
EVA V.
Not much, very friendly I had to wait for my son in law to pick up a part. They offered coffee and took care of me. Very friendly service.
MATTHEW W.
It was disorganized. My original dropoff was overloaded. 'Traffic Dispatch' sent me to a non-existing location. On the 4th attempt, I found this location to take the truck and trailer.
PEGGY M.
Shout out to Vicki at the Waco location. I had issues (not with U-Haul) but with my move. She was so patient and understanding and kept in contact with me. She really alleviated the stress of my cross country move. I give her 🌟🌟🌟🌟🌟
Jerrid C.
This location is a little tight on parking but otherwise great.
BILLY V.
The initial drop location was an auto repair shop. The gentleman there said they were not certified to accept trailers, and sent me to Just Stickers 2. Please remove non-functional locations from the list of drop choices. It made the experience less than great, and wasted about an hour of my time.
Kaliie W.
Drop off went real smooth
Phillip R.
Everything went very well.
Sheri M.
Have more locations with real people working instead of just a parking lot with a kiosk. When I first made my resevervation I was sent to a place like that, had to call and change the date and time of my pick up so that I could have an actual person help me. It made all the difference in the world. It turned a crappy experience into a great one. I realize that a lot of things are going virtual however there are just times when a real person can make all the difference.
Terry W.
Owner and workers were friendly but didn't go over the tires on uhaul before letting us take off. After leaving the location, uhaul was jerking, loud, and unbalanced. We thought this was due to the bad location and construction on the road but it continued throughout the whole trip. We pulled over to find the tire was almost completely stripped and had to get it repaired. The mechanic said there was a ball inside the tire, which means the tire should have been replaced a long time ago.
MARY T.
Nothing very friendly
James H.
Won't use yopur online service again. Requested open trailer with ramp, got cargo trailer no ramp. Requested 1 location, got sent to another. Sorry but will speak with a live person if I ever need service again
Diana m F.
I have been a uhaul customer for many years and always had a great experience. I am sorry to say that this time was different. I called u haul and asked for a recommendationf for a truck size. I was thinking of a 20 foot truck to move. The agent recommended a 15' foot truck saying that given the inventory that I read off to her, the 20 foot truck would be too big and things would break more easily. I heeded his instructions and went with the 15' truck. It was not big enough. I ended up having to rent a trailer as well. The trailer was not big enough so I ended up having to give many things away. To make matters worse the truck had no A/C and we were moving across country in the summer from Texas. I ended up having to pay the driver while we waited for the repair. The move ended up costing more than double due to the added labor. I ended up giving away over $1200 worth of things. The experience was beyond awful.
john K.
excellent customer service.,,,,i would use this location again
Jennifer J.
Equipment was clean but the truck was very old and drove poorly. Loose steering. Cab was very loud. Was very disappointed with the truck. Would have asked for a different truck but we had a time constraint so we needed to get going. However, the young lady who helped us at the location was very nice and helpful.
Virgina C.
Well, my time to pick it up my cargo was at 7:30am but, the place time was 9:00 to open, Je told us to be there by 8:30am and still was 8:50, This the only thing I didn't liked, but in the other side, the person helped me to fill all the paperwork (I'm sure that was his part of the job) Thank you for the service
Don N.
Chris was very kind and friendly. I enjoyed visiting with him! He did a great job at hooking up the trailer.
Roderick W.
service was good
Amy C.
Grass was grown up around all trailers. Office was dank and dark and not clean. Trailer could have been washed; looked very dingy. Inside had a couple of boxes, but was overall clean.Tires were good and all dents were noted on the trailer prior to rental. Everything worked properly. All trailers were parked behind the building. Building looked as thought it may have been a mechanic's shop.
john M.
Check out full trucks. Simple: check out full. Return full.
Rand M.
THE PEOPLE AT PICK UP AND DROP OFF WERE GREAT THE PEOPLE ON THE 800 GO UHAUL # LIE TO YOU THEY TELL YOU ONE PRICE TOTAL COSTS INCLUDING TAXES AND FEES YOU GO TO PICK UP AND IT'S MORE LIARS CORPORATE LIARS
Johnny R.
Very nice man who owned and operated this business. Thanks
Micheal K.
verry thorough and helpfull...the man even adjusted my mirrors for me before he would let me drive off to make shure i could safely use the truck...i was greeted with a verry friendly welcome and atmosphere...i will deff use this pick up location again and suggest to my friends they should as well
robert W.
Chris Hilliard is an exceptional host at the WAC Drive UHaul. I have rented vehicles twice through Chris and both times he has been professional, accommodating, efficient, and has exceeded expectations. He provides a level of service that sets a new standard.
Thomas R.
Chris was outstanding and personable. He was professional and attended to all my possible needs prior to departure.
Devlin C.
The service was top notch and would recommend anybody to use their services.
Curtis G.
Make drop off location nearer to hotels other than that everything else fine.
John W.
Very friendly, easy return!
Jason R.
Uhaul moved our location without any notification to us! Then when we went to that location they were closed at the time we were supposed to come pick up the U-Haul! We called and a guy (I think from corporate) said he would come but never came! The guy did allow me to hook up and take the equipment.
Donna B.
Courteous, helpful and friendly too.
Kim K.
Sales person knew exactly wht she was doing and was a very easy transaction. Thanks so much.
debbie R.
dark at night needs more lighting! Needs a nice well lit sign. I didn't go inside because they were closed but the sign says open.
Chris B.
I still have not received my paperwork via email from the rental.
Mark S.
Recommend a different location. I completed an online check in and this location either never received it or had no clue what they were doing. They changed my drop off location to facility way further away than I reserved and the rental process took way longer than it should have. They also didn't offer any assistance with hooking up the trailer nor verifying any towing connections.
Mitch J.
Very nice people
Hernan C.
Awesome service, quick and fast; had a reservation so it sped up the process considerably. Would use again if I ever have to move!
Jason W.
It was Sunday when we dropped off so they were closed. There was no particular area marked for where to drop off for after hours. We had to use rocks to block the tires so the trailer wouldn't roll away.
Daniel B.
Very friendly and helpful.
William M.
Very slow computer caused a long wait for receiving the truck. The proprietor apologized profusely and was very nice, but it did take a long time to check out.
Michael R.
Be able to use computer and not have to call other location for processing. Easy access to equipment and Hook up trailer for customer. Be customer friendly.
charmetha P.
They had no idea about the tow dolly being returned for a lack of communication with the company that we initially retrieved the tow dolly from. We had questions and was told to talk to the previous company.
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