We had a last minute move and just walked In uhaul and they went out of their way to accommodate us with a truck. Will definitely us uhaul at K&B motors in Clearfield Pennsylvania again.
Rebecca Killion
Customer Reviews for KB Motors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Convenient, Great Customer Service
Kelly LefortEmployee was very friendly and kind
Cassidy Guthrieken knows his business well
ken duttryHad to squeeze the truck in to park it. No free spots in lot
stephen morrisKB Motors was excellent, MUCH better than my last experience with uhaul
Jay EdmistonI was charged for insurance that I selected not to buy on a trailer renral
Tim MahuteThe inside was filthy
Tammy CosnerMake sure lights are working before customer leaves the lot. My plug adapter was defective and I did not know it. I was fortunately able to replace the adapter at a U-Haul store during my trip.
Arthur McGarityDrop off could not have been easier. Again, fast and efficient. I was highly impressed by the overall process and the ease of use.
roy briceDEFINITELY not the location I chose when booking the truck. it was 20 miles out of my way and ended up costing me additional monies in mileage to return the truck.
Jennie LouwerseU haul is the leader for a reason. They do the best they can. Its difficult to maintain a quality business when you have to depend on customers doing whats right.
David GardnerVery pleased with the service and help at this location. I will be using it again.
Michael ChichanowskiI give KB Moors a 5 Star Rating! Mr. Braniff was very friendly and helpful. I would definitely recommend him to a friend!
chris smithNothing at all , It was a very professional experience ! They made it simple helping to hook the tow dolly to our vehicle . If ever I need to rent from Uhaul it will be with them agian . Thank you Todd !!!!!!!!!!
Rick BaneyN.D.
Michael HanesNothing, i received outstanding customer service.
kelly fryThe man we dealt with at KB motors was very helpful and knowledgeable. He helped us work out the details of our trip with the U haul. Great guy. Great experience.
daniel SimpersKB Motors had nice selection of different size trucks. Ken was very helpful getting me the right size truck and explaining everything to me. I highly recommend KB Motors for any uhaul rental.
THOMAS SCHUMACHERVery nice interaction
Terri BaileyKen was awesome to deal with, friendly and professional as well as through in explaining the process. Great to deal with, THANKS!!!
Brian ParsonManager was extremely helpful and fast with Truck and Vehicle Transport Trailer return.
Jay Crump JrThe rental process was very smooth and the trailer worked well and met my needs.
Eric JohnsonYou were very friendly
tracy pothWhile I listed that the equipment was in good shape, that technically is not true. I don't want the location receiving bad marks because of the U-Haul truck they received. The truck was very hard to drive at higher speeds. The brakes were very soft. The steering was very loose. Once the truck reached higher speeds of around 55 mph, the truck was actually hard to control.
Clint PhillipsNothing. Service was prompt and efficient. Equipment was ready to go when we arrived and turn in was problem free. Outstanding customer relations.
Dwayne KellyKB Motors helped me out a bunch when I went to rent this Uhaul. I had reserved a Uhaul but when they called to let me know where I could pick it up from, by the time that I went to pick it up and got back to the location that I would be loading it at I would have been over the mileage that was allowed on the contract and I still had almost 100 miles to go to the point of where it would be unloaded. KB motors was able to get me a truck that was at there location that was on 2 miles away from where I was loading, so there was still miles left on the contract when we left to go to the unloading location. Highly recommend KB Motors as a Uhaul dealer..
raymond berryThe only issue we encountered was the owner of the clearfield location did not take a picture before I left with the trailer hooked up. It made an inconvenience on my part to have to hook everything back up when I received two difference calls from a Uhaul representative requesting it. I was extremely busy with setting up for my wedding. The last think I was worried about was a uhaul policy that should have been taken care of by the clearfield uhaul location. An easy mistake can cause a lot of headaches on the customer.
Michael Grayvery helpful and friendly
tom kleinEverything was ready and very friendly folks. Great service.
Grayson CoxI was well pleased with the service at Clearfield I received in renting my U-Haul
Steve MillinderWas very polite and truck was ready when I got there.
George LobbGreat friendly service.
dennis divineyThe attendant was very friendly and inviting. He answered any questions I had. He asked questions about the truck to ensure it was in great condition for the next customer. Checkout was quick and efficient.
Jill MaurerTrucks was dirty and need mechanical attention i will never rent from this location they dont take care equipments
JOHNNY SANTIAGOEvery thing was perfect.
kay brownI got my rental changed around by you three times! When guaranteed a size and location you should honor it!
Marsha BlueVery difficult to do online return
WILLIAM BEZILLAStop stacking rental for less 24 hours. Price is to high I had a 15' truck drove 55 miles for over $120 way over priced and on top of that had the truck back in 5 hours.
David YannieHave one set price, include gas in the total price! I picked up a washer and dryer in State College, Pennsylvania from Clearfield PA, and had to rent a 15' uhaul and pay almost $160! JUST BECAUSE I DONT HAVE ACCESS TO A TRUCK! And there was no other equipment available apparently. Never again will I use uhaul, and I will spread the word around to anyone that I can!
meggan brownGreat and swift experience
Lucas IsabellaEverything was wonderful...fast and simple...excellent customer service
dennis sheederWorked good for what needed none
William ConwayIt was flawless!
William CaldwellGas tank was 3/4 full and the storage bed was full of dirt. It was filthy. When my husband returned the truck, he filled up the gas tank AND he sept out the storage bed. I called the place where we picked up the truck and told the man about the 3/4 tank amd how filthy the bed was, he dId sorry about that. In my opinion, my husband d should, ateast, get this money back for them extra 1/4 tank of gas he put in after the 3/4 tank we started out with. Amd him having to clean the previous renters mess on the floor. Apparently, no employee checked the truck over when it was returned.
chris rougeux