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Marie S
Customer Reviews for KNR Automotive Repair LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Customer service was great
Renee FEverything went great and was a super easy process
Patricia GThe gas was very low when I received the truck.
Nadia EI have always been satisfied with U-Haul services. However, when I made this reservation over the telephone I told the clerk I needed a truck large enough to carry at least 7000 lbs. She said a 15 foot truck would work so that's what I rented. Come to find out the 15 ft truck wasn't the right size and I could not bring the entire load which now I need to make a second trip at a later time.
Erich SVery accommodating crew. Thanks you guys.
Vincent ACLEANEST UHAULS I HAVE EVER RENTED. GREAT JOB! VINCENT.
Vincent AThis location is very easy to work with and typically had the size uhauls I've needed. Thank you for being open and available!
Melodie SThis person Allan always there when needing the equipment I totally recommend KNR best customer service thank you
Jesus JJust good customer service.
Manny RThe gas level was under what it was marked as the check engine light was on on the truck. It was shaking horribly when driving I paid for equipment that I didn't receive
Jessica PI was a little disappointed we had to drive so far out of Victorville to pick up our truck but that wasn't his fault. I was also short on time and there was only 1 employee. We had to wait till he filled several propane tanks for one customer which took some time but employee was very nice. Location is a little crowded but he moved our truck right out front for us.
Paula TWithout a doubt by I will be a returning customer Beyond satisfied!
Barbara SSigan hasiendolo como asta ora rapido eficiente y buena atension y siempre dando lo mejor para el cliente gracias
Jesus TI have the same complaint everybody must have with U-Haul. We see your vehicles everywhere, rolling billboards promising rental vehicles for $19.95. But the last thing you hear from the clerk? "That'll be $73.00."
Gary Wnone
Janis PMore staff
Samuel MExcellent service
Ralph DThe location was a little way to go to get the van I needed. Other than that, the rental went smoothly. I'm glad I didn't have to go too far as far as the gas used. I'm used to having a full tank when you rent a truck/van. I guess in these times when the price of gas is rather high, I guess some people don't think of the person that is going to use the same truck/van.
Perry BFriendly people.
Marco RNothing the person that helped me was very nice and knowledgeable about the equipment I needed. I was in and out in less than 20 min. Thanks uhaul.
Latrina BNothing, David was great upon pickup, drop was seamless too
Ronald LI was very pleased with the service I received. They were very friendly and helpful. I would definitely go back to this location.
Larry PFriendly,professional, and quick.
TERRY TNothing, there is a good group of guys working there.
Gary BKnR Automotive always has what I need great customer service
Raymond AEverything went great. had trailer on the truck in less then 15 minutes after we got there!
Robert Wgive an exact drop off location instead of saying "any" U HAUL location in San Diego
Laura KVery professional and accommodating. They were busy when I came to pick up the trailer and didn't initially even acknowledge me. Upon return, they admitted as much, apologized and made me feel extremely comfortable. Would HAPPILY RECOMMEND this location to anyone!
Brandonn MDaylin was awesome, would rent there again.
David CThanks for being perfect. My move was a nightmare but your service made it so much better. Dave.
Dave DLower the mileage fee.
joesph sI have used this U-Haul location a number of times in the past, as has family & friends. I appreciate the convenience of it & the idea of supporting a small business. Staff is friendly, courteous, helpful, and attentive. Will definitely be back whenever I have a need for a rental.
Shelley RGreat place. Friendly staff
ANDREW CVery helpful and staff
Stephen NInitial rental was for 24 hours and 100 miles. We extended that. Common sense would say that each additional 24 hours would be with an additional 100 miles. No. We rented it for 3 days and they kept it at the original 100 miles but for all 3 days... Well it cost us extra that way. We got ripped off.
marry AI've done quite a bit of business with the people. They are wonderful good job thank you. I'll be back.
DANNY HExcellent service à la clientèle
roland rThe 2 personal are Great , customer service and Real knowledgeable 👍
SANTOS MThere was an "unwelcoming" older guy, when I checked on a trailer some years ago. I normally rent from another location just East of this one. So, I was a little upset when I was directed to this particular location, due to lack of 6x12 trailers at the other one. I was PLEASANTLY SURPRISED and very pleased with the service of the younger man I encountered. Very professional and expedient in his work. MUCH BETTER than the folks at the Lorene Drive, Victorville location. They're some of the WORST I've EVER encountered!!!
Brandonn MThe guy that works there is awesome not to mention very helpful and polite!! Have rented from there many times and am always satisfied!! 2 thumbs up👍🏻👍🏻!!!
Barbara BThanks
Jeff HVery honest friendly staff!
Rodolfo EMerci
ROSENDO HI think everything is nice and clean and you guys do a very good job you guys are friendly and helpful keep doing a good job
Karla MGood guys
ashwani m