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Carolyn Gulley
Customer Reviews for Kairos Karat LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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They were very nice there but the van smelled like someone had transported a literal horse.
Madeline PhillipsI couldn't have asked for a more polite and professional staff. Very clean establishment. I wil definitely be using them again for my next rental.
Jerry W Wells IIIMore detail online about needing second contact, minimum 100 miles charge upfront, etc
Susan Mcphail-taylorThe best spot to rent a uhaul.
Shanovia NelsonVery nice staff! Process was quick and simple.
Anthony LiddellAbsolutely the best service you could ever ask for and more.
David WhitcombWe love renting from Kairos Karat LLC - We have rented from the on serval occasion and they are super kind, caring, and quick to you get serviced. 5 Stars!!!
Cynthia KnightNice people and great customer service. Will use them again. Thx Keith and Jennifer
Keith LavimodiereI have always use uhaul and have never had a problem. They have very good customer service .
Nancy RamosSuper service. Highly recommend.
Peggy HancockKeep up the good service
Daniel Oquendo GonzalezOwner was very helpful with my issue on account . Great people there
Francis LukowskiEverything was excellent. Keep on doing what you all do providing wonderful services.
JOE ROBINSONI had a difficult time finding the building entrance. The entrance road is on the back side of the building where there's no signage pointing you to the front entrance. An associate directed me to the front entrance, but the door handle has a digital padlock on it and the glass was heavily tinted, so it still wasn't obvious. It appeared locked. But another associate welcomed me in once he noticed I was lost. All things considered, I had a good moving experience. The associates were helpful, attentive, and concerned about my moving needs. The paperwork and process was explained to me clearly each step of the way.
Stephen TillmanVery good location
Diego GonzalezI had to phone for service. A guy came out and checked me in.
David Sumnerthe wait was great! I did not have to wait that long for service . the service was great ! thank you!
Genice JacksonNothing. All good!
Mary FinlanRien
William KellyJoshua was very helpful!
David VickersGreat operation!
Mark SpickerVery good customer service. Thanks
ALICE BURTONKeep up the excellent customer service your employees are the best!
Kelly SkribaI luv this location. They are so friendly and professional. They appreciate you as a customer. They don't treat or speak to you like an inconvenience. It's really hard to find happy friendly customer service these days.
Lisa Marie ClougherAlways excellent customer service and well kept equipment!
Daniel CaineExcellent
Glenn DinnaldThere's nothing to be done for improvement everything is great the way it is. The service is great.
Larry GoodsonI give these guys Five stars great customer service I definitely recommend them if you're interested in renting very fast and reliable great experience and I appreciate you guys.
Charles JacksonDidn't know shit
Daniela GuarreroEve is an asset to Uhaul. Knowledgeable and polite
keith bareEveryone there were kind and professional
Lee WilliamsWe love this location. Josh and the team are the best!
Giovanni TorresGreat location with incredible staff.
Michael StephensonThe folks at this uhaul dealership were very professional- great experience!!
JAMES HARLEYOnline check in is to over welling with all the up- selling! The family that runs this business is extremely polite and very helpful and I so much appreciate their kindness!
Carl SmeltzerVery simple pick up, was greeted with smile . They hooked everything up flawlessly. Great Experience. Will be Bach and my clients will be sent to this location in the future.
Chad KarrKeep providing a friendly environment and commitment to customer satisfaction. Great experience and I will frequent your business again when the need arises.
Edna HUEWITTOutstanding service. Very organized and helpful.
Lisa Marie ClougherRien
Curtis GrierExcellent Service and always great conversation during transaction. Family owned and operated, like us and like supporting small business.
RANDY SMITHAs for me just stayed away that you all are professional Curtis and just down there God bless you and we wish you much success
Herbert BrownJust Keep Doing What You're Doing. Everything Was Great!!!
Shonetris RentzThis was my second time using their services and I have been on both occasions treated with the upmost respect and was given the necessary information for what I needed to do. I appreciate them and would recommend them to others. In my opinion very professional business. Thank you for your service.
irma mathewsLiterally every individual I have spoken with at this location has gone above and beyond to make sure I am cared for as a customer and treated well just as a person. I would HIGHLY recommend this location to anyone needing to rent a U-Haul.
Kathryn WilliamsWe were working with 2 locations for our 26" trucks. We sold our home and our new house closing was delayed 3 weeks and they continued to contact me to help remind me if I needed to extend our rental time. It definitely took the stress off of me as our whole life was packed in 2 trucks for 3 weeks. Joshua Jones at the Memorial Road location in Lakeland Florida is the BEST!!! He became my new best friend helping me out with the extensions of the rental and even offered to help find storage units for us if things fell thru completely. Praise God we finally closed and moved in! Thank you very much!
Cynthia KnightEve and Joshua were phenomenal!!
Kathryn WilliamsThank you to Joshua who always updates me and gives me a call regarding my reservation. He was very kind and accommodated all of our inquiries. Would definitely recommend and come back to this location for future uhaul services.
Pauline MaralitExcellent service
eddie murrayI must of called 10 different Uhaul was desperate some of this places i call was very rude, but i found this one where the young lady that answered the phone was excellent customer service she was a blessing 🙌 and when i picked up truck the young men was very helpful i recommende this to anyone that need a truck...Thank You Thank You 😊
Miriam GutierrezJoshua was extremely friendly and helpful! Dealing with Joshua gave me hope that customer service is not completely dead! Wonderful experience highly recommend!
Aaron GrayGreat service
Danielle MintonVery friendly staff
Elisa Alvarado-ZayasExcellent service à la clientèle
Marlene RiveraWould have liked to be offered safemove and not have it automatically applied and also would like for this location to accept more payment options and I was charged a fee for cleaning the truck when I returned to truck spotless !! So little disappointed
eugene Ornelas