Kaiser Classic Automotive LLC
(Concessionnaire U-Haul dans le voisinage)

Évaluation :

1

They don't update that you have dropped off at your scheduled time if you leave key in drop box but I had no other choice but to leave i. The dropbox there was no one available at the site and I didn't want to get extra fee or charges for being late.

Évaluation :

1

When returning the vehicle to a jammed lot, they told us (in a very nasty manner) to go to another location due to lack of room. We had just arrived in town and had no idea where they were sending us. Another employee did come out of the office and took possession of the truck.

Évaluation :

1

Dont lose the trailer and try to send customer to another location after driving an hour just to get to this one.

Évaluation :

2

was too rushed to enter data in correctly. even thou I said destination was another city/state, they used the local city, and I was told it would not matter. Then when I dropped off, was faced with a wrong drop off location fee.

Évaluation :

2

They charged me extra day on error of return n I had to call n get the credit

Évaluation :

2

I got charged for the truck not being clean 25 $. I swept out the back of that truck myself to avoid any kind of charge. I would like to know what was not clean and why the charge!!

Évaluation :

3

Seems to be a new location. The owner is constructing a customer area and will have a nice facility when completed. The people were very accommodating and went above and beyond on my needs.