Outstanding. Ed and his coworker went above and beyond to make sure lights worked for me. Great shop to rent from.
Brian shearer
Customer Reviews for Kalleels Auto Spa
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The lady who took care of us was very informative and helpful. Wonderful and non stressful experience.
Sam CostanteEasy location
Chester PriestEverything went well. The guy was very nice and helpful.
Angela WiltVery helpful and I will go there again
Johnny WhartonHorrible truck dirty and unsanitary. Check before you leave all property of the U-Haul. Was a diaper in front cab
jason strsturtevanGreat customer service at this location and made the whole experience enjoyable would definitely rent from them again and will recommend them to everyone
Eric ThorneThe check engine light was on
Madison YannaKalleels was an alternative drop off location for us due to prior vehicle issues. They were very accommodating, considerate, and helpful.
Michael YoungI booked a 9' van. Got a call saying they only had the 10' box tuck available for the same price. The man on the phone, based on Charleston, WV updated my reservation. However, when done the total came out to more than the original quote. Upon picking up the truck it was clear that a new reservation had been made and the cost was different (internet price vs voice reservation price). So, to save money I opted to take the truck w/o insurance. Not what I preferred and it wasn't a reservation edit, it was a new reservation with new fee schedule. Seemed tricky and like I was being nickel and dined. The rez was cheaper than what I booked but it wasn't the same and not what I had ordered / reserved.
Jason SturtevantReturn of UHaul truck went smoothly-man @ desk was courteous and friendly.
Rene D'auroraWelldone and hope to do it again!!!
James SwigerThey could not have made the return any easier. Great people.
Robert PetrovskyLieu pour retourner l'équipement
James SchoenbergerEverything was great with the location, however, the app didn't work even though we had location services turned on.
Todd MoffettI used to drop box to return the truck on Monday but the return was not processed until I called on Tuesday, causing me to be charged an extra day. The charge was credited after I protested.
JAMES SPERANDIOGreat Experience
Connecting LinkAnswer the phone
Matthew LindseyBest experience ever with U-Haul!! Elijah was great very professional!!
robert yaneroI didn't get all of the items in my reservation.
Dustin AmodeoEquipment I reserved was not there. While they did replace the appliance dolly with a utility dolly and adjusted the price difference, it would have been nice to have received a larger discount for my inconvenience as it did t meet my needs 100 % and we had to make due. Uhaul continues to let me down with my reservations and never make a financial restitution even when they promise to.
Laurie LeggOnly local location that I have found trucks with good wiper blades. Will do more business with them
Christopher Fox