Évaluations des clients K&B Mattress

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de K&B Mattress

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Francis W.
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Le client n'a pas laissé de commentaire.

Sheila A.
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The 24/7 app didn’t work, it kept saying it couldn’t locate my position, so it timed out!! I was on hold for awhile, the nice guy tried to help me and couldn’t, told me I had to get another truck elsewhere !! He transferred me while on hold, I drove to my storage unit, the other guy told me to go back to original place!! I finally got my truck (1 hour later ) I don’t know how the app could work better!!!!

Ron B.
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The check lady said I did not finish the process online to make her job easier or not needed . it was the only method I had . filled out all the forms properly had to deal with this lady saying I didn't go totally through the mobile app. Crook that! This is America we talk to one another. I paid gave my full attention to details but get knicked by the lady at the mattress store who had about 6 mattresses and some vape batteries for sale. Joke just go on to the next one for your own sake. Not helpful when you have a confirmed email and can't get the truck and a lady that obviously don't want to work slightly trying to help you. Many closer if not listed online just go down the street trust me. Tons of options . thank you but never again with uhaul budget is better. Peace!

Christina K.
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This experience was the most horrible moving experience of my life. I called to confirm 2 hours prior to getting there and when I got there I was told that my reservation was moved to a different location and I want notified. I waited 45 minutes to get it rectified and ended up paying AGAIN for another truck reservation. I was told that I was refunded but so far I have not seen that refund. My time was wasted so much that I didn't make it to my storage unit before closing and had to drive the uhaul back to my house overnight until the storage facility opened. I had to take another day off from work on an emergency basis to compete my move and when I brought the truck back I was told that I exceeded the allowed miles and may be charged for that. It was their fault that I had to drive the uhaul home. I was even given the wrong keys for the truck at first.... I have no idea if I'm gonna be reimbursed because the woman at the desk basically told me that she's unable to get ahold of the uhaul people that control everything. And I'm unable to reach anyone.... Do not go here.

Hugh G.
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The location was closed when it was supposed to be open.

David H.
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Le client n'a pas laissé de commentaire.

Joseph N.
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Staff was knowledgeable and extremely efficient.

Zalika S.
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Le client n'a pas laissé de commentaire.

Patricia L.
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Le client n'a pas laissé de commentaire.

FRANCIS A.
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Le client n'a pas laissé de commentaire.

Fallon A.
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Great service

jaleel P.
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Le client n'a pas laissé de commentaire.

William B.
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Excellent service at K&B. They were professional and courteous. The experience was delightful. Best u-haul ever.

matthew W.
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Le client n'a pas laissé de commentaire.

Joseph B.
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Le client n'a pas laissé de commentaire.

Tina C.
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Make sure the extra equipment is in the truck when it’s paid for.

Lysa D.
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Call to confirm in advance - Made rez online and the had 2 different pickup locations (one via website, one via mobile app) with same rez number. Waited 15 mins on hold with customer service to speak to someone after a chat agent never arrived. Poor experience with the reservation for sure. I’ll go elsewhere next time.

Amanda P.
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Le client n'a pas laissé de commentaire.

SCOTT H.
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Remind customer to register online at pickup

Emilie M.
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I have experienced fraud on the credit card used for this U-Haul rental, and believe that the credit card information was stolen during the rental process at K and B Mattress. I intend to lodge a formal complaint with Uhaul regarding this issue.

Gary S.
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Difficult to see location. Needs better signage at street to show parking is between buildings.

PATRICIA F.
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Very helpful

William S.
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Le client n'a pas laissé de commentaire.

Non reviews have been submitted for this location.

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