Customer Reviews for K&D Wireless
(Concessionnaire U-Haul dans le voisinage)

116 évaluations

107 Jefferson St   Marion, AL 36756

(334) 683-8552

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 4h pm
  • Sam : 9h30 am à 2h30 pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(334) 683-8552

107 Jefferson St
Marion, AL 36756

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au ven : 9h30 am à 4h pm
  • Sam : 9h30 am à 2h30 pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

James C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NORMA G. 
Évaluation :
5

Thank you, will use again!!

Kimberly C. 
Évaluation :
5

I can't thank Kim (at this location) enough. She saved us from a disaster due to miscommunication with our Marietta location. Wonderful service and we are most appreciative.

FREDA P. 
Évaluation :
2

I rented this same piece of equipment last month and I was charged more this time then I was charged last time and I would like to know why?

Jerry M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Facinda M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Todd C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Samuel C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KIMBERLY L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Garland B. 
Évaluation :
5

Fantastic customer service! Myra went over and beyond helping us with the auto transport as well as finding local businesses in the area. She was very kind and professional.

Charles T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

melissa D. 
Évaluation :
5

Actually the store was closed but the clerk was still in and she assisted me with such great customer service and hospitality

Twanda W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David J. 
Évaluation :
1

Overcharged me and still haven't gotten all my monies back.. Never rent from U-Haul again.

Raeisha P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ellen L. 
Évaluation :
3

I was was over about 5,00 $ in miles. U-haul charges me. I put 12,00 $ to much gas in rental truck. Fuel gauge slow to show real level. Did they give me that credit. NO of course not. Just like most big time companies. Everything in their favor is fair. Not so much for the customer. All about the bottom line guys.

David R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sheree D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Paula S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kathryn S. 
Évaluation :
4

Let us drop off equipment as close to home as possible I have a uhaul dealer 5 miles from my home you made me drive past it and 5 more miles

Anthony B. 
Évaluation :
3

The truck has no heat. The head lights need to be focused the truck seems to sway from side to side to mutch

Elbert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earl H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

william W. 
Évaluation :
4

Nothing, everything went smoothly.

DeAnta L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tiffany C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alfred H. 
Évaluation :
1

Had to drive 1 hour to pick up truck and did not get any notification or email about pick up change. Reserved truck and dolly 3 weeks ahead and did not have truck or dolly at pick up location. Marion location gave wrong info regarding drop off time and over charged for insurance. Terrible and stressful experience.

Cynthia G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Darrin G. 
Évaluation :
5

Helpful!

WILLIAM B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALD B. 
Évaluation :
3

System was very slow, took too long to pick up.

Paul T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Freddie M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcus M. 
Évaluation :
1

book my pick up time at the correct time!

Andrenekia M. 
Évaluation :
1

Well you need to make sure your truck has gas in it or at the least the gas it says and make sure they are serviced so they work properly

REDDICK R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELLEN L. 
Évaluation :
1

When we checked in the gas needle and the odometer Was incorect it was not reading were they said it was reading when we got readyto check it out into the Drop off Location and they want to charge us for there mistake

Norman C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Darrell S. 
Évaluation :
1

after U-Haul changed my pick up location three different times, the day before I was supposed to pick up my truck they called and told me that the nearest one would be an hour and a half drive from where I originally wanted to pick up my U-Haul. Not only that but the customer service lady in Huntsville, I think her name was Tessa or Teresa, was so incredibly unpleasant I could hardly believe she was in customer service as her job. The truck was clean, which was great, but my experience with U-Haul was not fantastic

Macy D. 
Évaluation :
3

Easier access and support to get items.

Jessica B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

REBECCA M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

amanda S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

christine M. 
Évaluation :
5

The staff person was nice. The equipment was clean and perfectly.

Ray M. 
Évaluation :
3

The location was not the problem with my reservation. The online reservations and phone was some of the worst I have ever experienced.

Matthew L. 
Évaluation :
5

Super friendly and helpful.

Marcus M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Morgan H. 
Évaluation :
5

fine just the way it is

BONNIE S. 
Évaluation :
5

let the hand truck be rented with the trucks

Harold S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

gary S. 
Évaluation :
3

It would have been great to have assistance with a trailer, especially for a single mom with a child in the car. It took an hour to attach to vehicle, after asking assistance from a stranger that was walking in the parking lot. Trailer's second wheel on the driver's side was also nearly flat at pick up. One of the worst U-Hail experiences to date.

Jennifer C. 
Évaluation :
2

I had to wait close to 30 minutes to drop off the truck while telephone customers were served.

Kem K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Promise F. 
Évaluation :
5

Ever6thing was great!!!

KAY C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

warren S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

GREGORY C. 
Évaluation :
5

Great service! Made an adjustment on the fuel for me as gauge was lower than expected at start. Friendly and efficient staff. Easy rental.

Angela D. 
Évaluation :
5

No improvement needed!

kay C. 
Évaluation :
1

The reason for a poor uhaul did not check if this place had everything needed for rental and they did not. it defeated the rental. you should check for all needed equipment for each rental.....

SHELETA G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEN B. 
Évaluation :
2

My overall experience was a complete disaster. My reservation was twice and my they didn't contact me to tell me my initial visit was delayed and I arrived not knowing.

TWYNETTER M. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Russell B. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

BROOKS B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Donald B. H. 
Évaluation :
3

The first woman I spoke with would not let me return my truck that day. The following day I was helped by another woman who was very helpful.

JOHN O. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SPURGEON R. 
Évaluation :
1

The lady had no understanding of what had been set up when I arrived. I had to explain several times what had been arranged. She had me wait at least 35-45 minutes. She then realized she had no paper in the printer so I had to wait another 10 minutes for someone to show up with paper because she did not have any. Then when I got the paperwork finalized I had to ask for the keys and then I had to find the truck and attach my own dolly. So to sum this up, within 15 minutes of this I was going to leave and call budget to get a truck I was so pissed at this individual who seemed to know nothing about her own job. If she was my employee, she would not have a job after this poor performance. I was terribly inconvenienced and my moving plans were delayed.

john W. 
Évaluation :
3

The comments are for Order #28203488 This reservation was made in time for feedback if the equipment could not be able at that location. When we got to Demopolis, AL checked in and the reservation was changed to the 20ft truck instead of the 26ft U-Haul truck that would be reserved and had to drive to Marion, AL to get it, which took several calling U-Haul and area dealers to get it, short on furniture padding, did not have furniture dolly, at the Marion dealer, so had to call the Demopolis dealer to confirm they would have the dolly, so planning on getting a truck reserved didn't work out will. Could not locate any boxes with in 50 miles.

BRENDA L. 
Évaluation :
2

The person who was working did not come out to check the equipment before we left the location. After we hooked the trailer up to our truck, we saw that one of the taillights was not working. When I told the employee that it was not working, she came outside to see it for herself and she pointed out a sticker that had been placed on the taillight indicating that they knew it didn't work. If they knew that it didn't work, then why did they let us rent that trailer? I was very disappointed with the service that we received.

Ashley C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JACKIE W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

susan C. 
Évaluation :
5

The young lady that check us im was very professional

ANITA F. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Danny H. 
Évaluation :
3

I cannot really complain. In my case, I turned the trailer in a day earlier than required. I have used this location six or eight times over the years and have always had good service. It is convenient and rarely crowded so everything is fast and easy. However, today after I removed the trailer from my truck, I was told by the attendant that she could not check the trailer in until tomorrow. Unfortunately, I have to go out of town tomorrow so coming back was not much of an option. The lady was very pleasant and seemed professional enough, but I honestly felt that she was mistaken. I called the u-haul toll free number and the lady there listened to my problem, put me on hold for a couple of minutes, and came back on to tell me that she had spoken with the attendant and everything was fine. In the end it all worked out fine and I remain a very satisfied customer. Thank you to everyone involved.

WILLIAM S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James T. 
Évaluation :
3

The personnel were very nice and helpful.

James T. 
Évaluation :
1

Find a new place and people to represent your compony we even had to hook up our own car hauler

Donald T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Joe F. 
Évaluation :
5

Everything was as expected, in & out with in minutes!!!!

PATRICIA B. 
Évaluation :
1

Make sure trucks work properly and are clean.

LARRY S. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Rob L. 
Évaluation :
1

Very bad experience. Made a reservation a week prior but there was no equipment when I arrived. No one called to alert me of this. It took them 30 minutes to find another trailer which was 90 minutes away. I was sent 90 minutes away as this was supposed to be the closest location with the trailer. Once I got there, It took them over an hour to figure out how to effect my rental because they did not know how to use the computer. Once the rental was complete, I was told I had to hook it up by myself. No one even came out with me to help me back up to the trailer. I had to figure out how to hook it up myself without and help. I am very very disappointed with this experience.

Ernest W. 
Évaluation :
3

Marion U-haul was very helpful after an unsatisfactory experience at the U-Haul at Skyland Blvd in Tuscaloosa, AL.

BEVERLYN L. 
Évaluation :
1

it took me 2 1\2 hours and 8 phone from my cell to get the rental, the personnel at this location was no help, i finnaly got in touch with distrct mgr and did a over the phone contract, got caught in the rain because of the wait lost a couch and love seat do to rain damage, the trailer was not swept out i had to hook it up my self, and she told me a total price of 134,29 and when i finnaly got the trailer it was way more . the distrct mgr was a great help on the phone.thanks Richard Graham

RICHARD G. 
Évaluation :
1

Unorganized.

WILLIAM H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

maurice B. 
Évaluation :
1

close it!

SCOTT F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Elvis S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LAUREN G. 
Évaluation :
4

Thanks!!!

DON M. 
Évaluation :
2

I had to pick up the truck from a location that was nearly an hour and a half from where I needed it. Of course that made me go over the number of miles allowed which added an extra 4 586 $to my bill. The location is great for people in that area but it was out of the way for me.

WESLEY G. 
Non reviews have been submitted for this location.

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