Customer Reviews for K&K Used Auto
(Concessionnaire U-Haul dans le voisinage)

19 évaluations

159 Mattox Ln   Talladega, AL 35160

(256) 362-9217

Heures d'ouverture de l'établissement

  • Lun - mar : 8h am à 4h pm
  • Mer - ven : 12h pm à 4h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 12/25/2021: Fermé

Services dans cet établissement :

Pour nous contacter

(256) 362-9217

159 Mattox Ln
Talladega, AL 35160

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - mar : 8h am à 4h pm
  • Mer - ven : 12h pm à 4h pm
  • Sam : 9h am à 1h pm
  • Dim : fermé
Heures d'ouverture spéciales
  • 12/25/2021: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Better maintenance on truck I had to put gas unit on top of gas tank back in hanging out of truck was showing check gas cap gas was pouring out of tank on top of tank when full

tom N. 
Évaluation :
1

Middle of the woods. The worker lived next door in a dilapidated house and even though i called to let him know I was there at the office it took him 45 minutes to come over. He then argued with me on the fact that i prepaid for the rental.

Debra B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jake F. 
Évaluation :
1

The dollies I paid for were not in the truck. The truck was dirty. The location is at a junkyard with dogs running loose. Won't rent from this location again.

Audrey P. 
Évaluation :
1

This place is APPALLING!!! You pull up to an abandoned house with a junk yard around it in a mud pit. To top it off there are manged dogs with open wounds running around. Literally bleeding. And you can hear puppies in the distance. Literally no exaggeration what so ever! There is a run down shed with the Uhaul sign on it, and a sign in the door that states "Out on property, call for assistance" and below is a 9 digit phone number... Seriously, a 9 digit phone number. No one is there, no one on site, the Uhaul website said my online check in was complete, and I had no way to get my key. I called the phone number provided by uhaul for this site multiple times, and finally get a call back while on the phone with a uhaul rep around 9am 1 hour after I am supposed to pick up my truck, asking "I'm calling you back what do you want?". Then says he would be there in 20 minutes or so. So sorry to inconvenience you... After being on hold for 40 minutes I was told I had to be transferred for assistance, so I was put on hold another 40 minutes... Then was told basically by the person on the phone that she was unable to really do anything what so ever, and said I would get 50 $dollars off my rental (which I did not) and frankly at this point I would be expecting a full refund of all funds for such a disgraceful, and pathetic way to handle business. Yeah, the guy finally showed up and I was able to get my truck after waiting TWO HOURS! listening to puppies crying in the background, and these dogs wonder around flea infested and with open wounds, barely any hair. Not to mention you could tell they were scared to death of the person that showed up, so there is no telling what this person would do to them even if you were to reach out to him about this. Uhaul obviously does not do any type of background check or information regarding who they care to do business with, and I find it completely unethical! People like this should not know my address, or have access to my drivers license. This is truly disgusting and disturbing.

WIlliam C. 
Évaluation :
1

The pick up location was in a red clay lot, and it was raining. Not only was it extremely messy, there was an abundance of junk vehicles which made it difficult to find a place to park on arrival. Being a female, this location felt very unsafe. If my husband had not been with me, I would have gone elsewhere.

Sandy L. 
Évaluation :
1

Close him down. We had to hook up trailer ourselves. Didn't have everything I needed like he guaranteed. Not very professional.

Harley T. 
Évaluation :
2

Our overall experience with U-Haul was AWFUL!! We were delayed, rerouted, unable to pickup the right truck which we had reserved three weeks prior, etc. It was well and truly awful. We will NEVER rent from U-Haul again!

Lloyd A. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Janice Bledsoe W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CEDRICK W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thinh L. 
Évaluation :
1

Clean up

Dale C. 
Évaluation :
1

The personnel at this location was not helpful at all, smoked in the office, used profanity. Basically said he only made a small amount off each rental so helping wasn't an option. I will not pick up at this location again. I tried to use the GPS pick up but the system kept telling me I was not at the pick up which I was. The pick up took at least six calls to the UHaul 800 line and the order was still wrong which was evident when I tried to drop off the truck and was charged for an additional day. I will not use Uhaul again.

Évaluation :
5

Man was extremely helpful and friendly! Will definitely recommend!

Chanel P. 
Évaluation :
1

I returned the truck empty and clean and I was charged a 25 $cleaning fee. When I called to clear this up, the owner (I assumed) was suppose to have someone call me back and did not. I did what I was suppose to do and was charged extra and no one can explain why!!

CONSUELLA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

joe G. 
Évaluation :
5

Not a thing All was well

edward L. 
Évaluation :
5

Well done ????

Fred W. 
Évaluation :
2

Basically, it was a dump!

carl M. 
Non les évaluations ont été soumises pour cet établissement.

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