Le client n'a pas laissé de commentaire.GREGORY S.
Customer Reviews for Karns Market
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This location was wonderful. They stepped in and had a truck for us, when the Oak Ridge location failed to be open for our scheduled time causing us to be behind 2 hours for movers and getting out of our sold home. If it wasn't for the customer service, willingness and efficiency of this location it would have been the worst day. UHaul needs to work on the locations they choose when they rescheduled our choice location for a location that couldn't even give us a truck. Karns market gets an A+... UHaul failed!!James S.
clean the truck in the cab as well as the backJOHN S.
The additional rental items purchased were not on the vehicle when I arrived. I checked the vehicle and returned inside to retrieve the appliance dolly & blankets which I had to load onto the truck myself.Scott S.
Le client n'a pas laissé de commentaire.Kevin R.
Le client n'a pas laissé de commentaire.William W.
Uhaul doesn't need to be inside a market store. The only reason I used it cause it was the only thing open. I wanted a trailer not a full size truck but was told by them at the market that my 2015 Jeep Wrangler 4x4 wouldn't pull a 6x10 trailer which was way less money. So I had to rent a truck for 2 twin size mattress, and 2 small cabinets. I'm not pleased at all. I honestly think I should be refunded a bunch of my money back. I will probably never use Uhaul again because of this experience. Which I have used several times in the past.mark A.
Le client n'a pas laissé de commentaire.Kelly C.
Got charged a huge bill. Can't see what for, the receipt won't load in email. Gas gauge was wrong on the online check in and have pictures to prove that so probably got charged their extremely high gas rates. Probably also got charged for them to walk around the next day and inspect because of course there wasn't anybody available to do that when I dropped it off a hour earlier than expected. Easy to get but too much fine print B.S.James H.
Le client n'a pas laissé de commentaire.WALTER D.
We had to sweep out the truck. Afraid they would charge me. They told me its 88 dollars dont worry it wont be that. Its was like 129 bucks. Girl comes out figuring up the price, O its not that price let me do my trick on it, BS its not her fault guy sends her out there to weasel people out what little money they have. I couldve of paid professionals to move what i needed cheaper than what i rented the truck for. Cost me around 150 bucks total. That wasnt even for a day, just 3 hours. What can yall do to improve for the next customer? Are you for real? Dont rip off people. Pay me back 50 bucks. I wasnt even gonna cost 80 bucks i was told. If it was, I wouldnt have took it !!!! She knew by the look on my face. Huge Rip off !!!JAMES B.
It was indicated that the gas tank was "full" on receiving the truck, but when I got in, it was about an 1/8 tank less than full. While I only drove 25 miles, there was no gas station close to my new house or the drop off location and I would have had to drive more miles to access one. It was frustrating to get charged so much for gas when I overfilled the tank last time I rented a truck.LINDSEY C.
Le client n'a pas laissé de commentaire.Lindsey C.
The mobile pick up was not working properlyKyle R.
Le client n'a pas laissé de commentaire.Cynthia P.
Le client n'a pas laissé de commentaire.Anthony A.
Le client n'a pas laissé de commentaire.Emilii A.
The gentlemen was very nice but did not actually check us in. He said he would do it the next morning. We did not get any paperwork or a receipt to say all was well. We parked the truck, he took the keys. This made me a bit nervous.David S.
Le client n'a pas laissé de commentaire.Mark G.
Le client n'a pas laissé de commentaire.Sanford B.
Girl helping me was very friendly and very helpful.Rick H.
Le client n'a pas laissé de commentaire.Kevin M.
I cannot get a hold of them, the phone number is out of service. They overcharged me by 55 $. I am very upset. Call me at 8658031480 to discuss. David KirkwoodDavid K.
We were charged more than agreed uponTaylor J.
Le client n'a pas laissé de commentaire.mohammed A.
The truck had a serious mechanical vibration at 40 & 60 mph. The cab was horrible as it had been smoked in. Stale cigarette smell is unpleasant. The box was dirty and I had to clean it before I could move my belongings into it.KENNETH W.
Le client n'a pas laissé de commentaire.Mike C.
Le client n'a pas laissé de commentaire.Vincent D.
Le client n'a pas laissé de commentaire.Tim S.
Le client n'a pas laissé de commentaire.roberts J.
Needs another employees to run the store and Uhaul businessDarius B.
Le client n'a pas laissé de commentaire.Cyndi B.
When customer says no protection do not add it anywaySteven P.
Le client n'a pas laissé de commentaire.WALKER D.
Actually funny thing was on my return order, it said a specific company name, but this location had No such Named sign. It was just a little country store. I only passed it twice looking for the address. Wish they had a sign, and their Uhaul items were more to the back side of the store so I couldn't see them at first.Patricia S.