Customer Reviews for KBW Overstock & Thrift Shop
(U-Haul Neighborhood Dealer)

39 évaluations

13630 Wicker Ave Unit E   Cedar Lake, IN 46303

(219) 374-9218

Heures

  • Mon–Tue
    De 9 h am à 5 h pm
  • Mercredi
    Fermé
  • Thur–Fri
    De 9 h am à 6 h pm
  • Sat–Sun
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/10/2022: 9h00 am à 12h00 pm
  • 12/13/2022: Fermé
  • 12/17/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(219) 374-9218

13630 Wicker Ave Unit E
Cedar Lake, IN 46303

Services dans cet établissement :

Heures

  • Mon–Tue
    De 9 h am à 5 h pm
  • Mercredi
    Fermé
  • Thur–Fri
    De 9 h am à 6 h pm
  • Sat–Sun
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/10/2022: 9h00 am à 12h00 pm
  • 12/13/2022: Fermé
  • 12/17/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

awesome experience

Wade Z. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nancy J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott G. 
Évaluation :
3

Our only issue with this location was that it was not the original pick up location. It took us an additional hour and a half of time to go to pick this up. We were given additional mileage which was helpful.

Toni L. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Bryan F. 
Évaluation :
5

The problem I have with U-Haul is you had reserve my 26ft truck a week before picking it up then the night before I was to pick it up I received a call saying you didn't have a 26 and I'd have to take a 20 and since my son-in-law would be there Friday night I had no choice but take it and rent a small trailer, this is my complaint since you knew that there was nothing to do but get another trailer from u-haul

James P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gene W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy B. 
Évaluation :
5

Friendly and helpful

Mark N. 
Évaluation :
5

Nothing as far as I am concerned. They were very courteous and helpful.

Richard H. 
Évaluation :
1

It was a holiday they were not open and I got locked out of my storage and they still charged me for the mileage and the day that's not fair that wasn't my fault

Michelle C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kurt L. 
Évaluation :
5

Very helpful setting up trailer. Very easy in and out

Jason P. 
Évaluation :
5

Everything was perfect. The customer service rep - Donna, was very knowledgeable, professional and friendly. It was a pleasure doing business with this location.

Ann D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Glenn D. 
Évaluation :
5

Best UHaul I have ever used!! Great and knowledgeable staff, very personable and helpful! Convenient location too, our area needed this UHaul office. Thank you!! Bill

Bill R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua R. 
Évaluation :
1

To do a check out and have customer sign checkout paperwork , not wait and customer leave then charge a cleaning fee which was not mentioned at inspection.

anthony H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cass H. 
Évaluation :
5

Great customer service!!

Amy S. 
Évaluation :
5

The owner of KBW overstock was phenomenal!!!

Andre B. 
Évaluation :
5

When we got there the app wasn't working properly. I did pre register and had it set you phone/app pickup. It kept telling me expired. The sales associate was very friendly and helpful, got me registered in and I was on my way.

James J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Susan J. 
Évaluation :
5

The pickup was great! They were ready for my arrival, trailer positioned for easy hookup. Efficient check-in and thorough inspection of trailer connection and lights. Much appreciated.

Paul W. 
Évaluation :
5

I really don't know how to improve the excellent experience we had.

Eric D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joseph Z. 
Évaluation :
5

Excellent service à la clientèle

THOMAS A. 
Évaluation :
3

Returned the rental after only 8 hours of use. Employee was going to inquire in a rate reduction is in order. Hoping to hear from the area manager.

Joseph K. 
Évaluation :
5

Not a thi

Carl A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GRZEGORZ C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tariq A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Frank O. 
Évaluation :
3

When a customer picks their pick up location.. that's where the pick up location should stay. They should not be advised the DAY BEFORE their move and have hired movers that they now have to change the movers schedules because Uhaul can't get a truck to a location promised at time of scheduling. A 0,5 mile travel turned into an 11 mile travel and the “customer service rep” that broke the news was not pleasant. I won't be recommending uhaul to anyone.

Alyssa O. 
Évaluation :
3

Make your online process easier.

Debbie S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lucas K. 
Évaluation :
4

I had a difficult time with using the app for drop off

Nancy J. 
Évaluation :
5

the no person check in needs some work. it took over 45 minutes to check-in on our phone. the system kept knocking us out and we had to start all over again. i would still be checking in had it not been for a U-Haul Rep. asked if she could help, and that was only successful do to phoning in to someone that could help. checking in was also "not so easy" there's another half hour of my life i wont get back. If i had to Rent A Truck again--Yes i would use U-Haul--No i would not use the No Person Check in..

Samuel C. 
Non les évaluations ont été soumises pour cet établissement.

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