Évaluations des clients Kenda Truck Center of Georgia

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Kenda Truck Center of Georgia

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Donta S. le

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Le client n'a pas laissé de commentaire.

Eugene R. le

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We can say Beverly took very good care of us. We will us this location again. Great job Beverly

Tonda V. le

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Le client n'a pas laissé de commentaire.

Gustavo H. le

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Had to wait almost 30 minutes for the rep to come to the place. The truck had chips on the floor and dirt. Had to clean and wipe it myself

Steve D. le

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The back of the truck was not clean but the sales rep. swept it out for us before we left.

Zaria H. le

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No one was at the location . They left a Number on the door the call inside the building where no one was . Took us 5hours to get a uhaul truck that I been reserved . It was an inconvenience

Reuben M. le

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My pick up and drop off locations were changed at the last minute causing me to be inconvenienced.

Terrell D. le

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Le client n'a pas laissé de commentaire.

Chandler B. le

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When arriving at the uhaul facility, My family was greeted by a man (very rudely), and escorted inside the building. He wasn’t even supposed to be processing the uhaul rental. The lady that was supposed to be there processing our rental wasn’t even there and was trying to walk the man through the process. Things happen, which I understand. But he literally acted so confused by the simple prompts that she was telling him to go through, that it was becoming ridiculous. He then is told by the woman on the phone to open the key drawer. The man couldn’t even figure out how to open the drawer, even though the lady on the phone was giving him very simple instructions on how to open it. He then stomps into the other office room and walks out with a blonde teenage girl, who’s hair was up in and in a complete mess and she was in her pajamas. She was just obviously woken up by the man to come in there and help him open the drawer. The girl sat there and couldn’t figure out how to open the drawer either. After 10 minutes they finally got the key drawer opened and went to process my payment. Around the time that we were walking out the door with the keys, the lady that was actually supposed to be processing our rental showed up. We had been there for a full hour. Most unprofessional and stressful thing I have ever seen in my life. I will NOT be using Uhaul for my next move.

Robert F. le

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Le client n'a pas laissé de commentaire.

Christopher W. le

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Le client n'a pas laissé de commentaire.

Robert M. le

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Clean and organize the office area.

Mark W. le

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Le client n'a pas laissé de commentaire.

michael M. le

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Le client n'a pas laissé de commentaire.

pedro A. le

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There was no one in

ANDRIAN B. le

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Le client n'a pas laissé de commentaire.

Laddie D. le

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U haul’s computers were down long wait .

NIrmal N. le

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It would be a good business experience if there was a person in charge to take the truck when renter drops off the vehicle. The lady was helpful and courteous though, even if she was out of station.

brenda H. le

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nice and friendly

Larry A. le

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We had to wait over an hour to pick up the truck. We arrived at 7:25 to pick up the truck and it was at least 9:25 score we had the truck. When we arrived, the gate was locked and the sign said they close at 7:00. We called the number and we were told the manager had gone home to feed her family but would be back in 30-35 minutes so we went to eat and returned within 30 minutes. We waited well over an hour and called the answering service again. When she called me back, she said the manager was almost there. This was not true as it was well over an hour before she arrived. Not being there is one thing but lying is unacceptable. We chose this uhaul business due to the fact that we could pickup the truck up to 11:00 p.m. and I told them it would be sometime after 7:00. We had no idea that it was not a business that was open until 11:00. We were up until 1:00 in the morning due to our getting the truck late and our helpers leaving. This increased our needing it for more days which increased our cost! She, Virginia, was nice but that does not excuse the debacle! Thank you very much. Truck was great without problems.