Évaluations des clients Ken's Service Station Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Ken's Service Station Inc

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Joseph P. le

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Le client n'a pas laissé de commentaire.

Lisa P. le

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Le client n'a pas laissé de commentaire.

DAVID H. le

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This location has always been expeditious in service, as well as, helpful and friendly. Rent from Ken's whenever possible!

Stephen L. le

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Le client n'a pas laissé de commentaire.

Shari S. le

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Le client n'a pas laissé de commentaire.

Kurt P. le

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Windows were dirty on the inside had to clean in order to drive safely.

richard H. le

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Very fast and friendly. I've used them before, and will again.

julien D. le

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THE WHOLE RESERVATION PROCESS IS TERRIBLE. TO HAVE TO WAIT FOR A RESPONSE AS TO WHAT LOCATION FOR PU, THEN HAVE TO CALL AS TO WHAT LOCATION OF DROP OFF AND IF THAT'S NOT BAD ENOUGH THE WHOLE PROCESS OF DOWNLOADING APP TO ANSWER QUESTIONS AND SEND PICS AFTER DROP OFF IT'S INSANE. IF IT WASN'T FOR MY SON WHO'S TECHNICALLY INCLINE I WOULD HAVE BEEN AT A LOST.

Maria V. le

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Le client n'a pas laissé de commentaire.

James H. le

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Truck was new, clean and in excellent shape.

Katherine B. le

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Easy. No complaints

FRED S. le

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Le client n'a pas laissé de commentaire.

Dave H. le

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Le client n'a pas laissé de commentaire.

anne M. le

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In and out quick, great experience.

Lori J. le

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I was perfectly satisfied with my experience.

Melvin S. le

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Le client n'a pas laissé de commentaire.

Rodney M. le

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Le client n'a pas laissé de commentaire.

Kenny M. le

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Wash the truck

Salvatore R. le

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Everything was perfect. We rented the Van ordered additional blankets and Hand Dolly’s and everything was ready when we picked it. Also check back in was fast & courteous, received my paperwork promptly.

Wayne C. le

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Le client n'a pas laissé de commentaire.

john A. le

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Le client n'a pas laissé de commentaire.

John R. le

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Thank you for your great service!

Christopher R. le

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Selection is very limited. If a couple more fifteen foot trucks were added that would be great. Some blacktop instead of gravel would also be nice.

james N. le

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The website is horrible. I was forced to go an hour out of my way to get a truck. There is a uhaul place 5 miles from where i needed it. The website forced me to go to a different location then a day before i was to get the truck i was forced to go even further away. So then your paying more for miles. What a rip off!

Guy D. le

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Friendly people. Great service. I would recommend Ken’s to my friends!

Adams A. le

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Le client n'a pas laissé de commentaire.

Joseph B. le

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The lady Laurie was awesome

Peter S. le

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Le client n'a pas laissé de commentaire.

Geralyn C. le

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Le client n'a pas laissé de commentaire.

Edward K. le

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nothing

DAVID H. le

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My comment does not pertain to improvements of this dealer. The comment system does not allow a fair representation of experience with the dealer. Scheduling or pick up problems with U-Haul that usually do not fall under the realm of the dealer being rated lower the satisfaction score of said dealer when they had no hand in the dissatisfaction. Renters who cause their own misfortune also blame the dealer. Try to be fair, people.

Kyle H. le

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Customer service had told me to contact them when it was time for me to drop off my truck. I was on hold for over an hour and no one picked up. I was forced to just leave the truck there without any real finalization of the process. Overall this was a very bad experience.

Gary W. le

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Le client n'a pas laissé de commentaire.

Marissa F. le

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I was told I would get a call with info the night before. No call. The woman in the office was impatient. Info re: ID, references, etc., should have been given to me when I made the res

Emily L. le

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Le client n'a pas laissé de commentaire.

Linda W. le

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Was told could do job for an amount in a couple hours. Three days before departure date. After being in the middle of job they realized they could complete job. Had to go to a dealership to have remainder of job done while I sat for 6 hours the day before I was scheduled to leave. Had to get up departure morning and spend hours loading trailer. Planned on getting it earlier so I had a couple days to load. After all of this it took about $1000 to attach a hit h to my Jeep when I was told somewhere in the $300's. I believe I could have shipped my belongings for less. Of and an additional $350 for the rental trailer. I will never do this again or recommend it to anybody. I had to unloaD entire trailer up three flights of stairs. Just retired. Pay someone to ship property and load and unload. Much less expensive and time consuming.

Chevy T. le

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Le client n'a pas laissé de commentaire.

Craig S. le

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Le client n'a pas laissé de commentaire.

nicholas I. le

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Nothing I can think of!

Daniel M. le

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Le client n'a pas laissé de commentaire.

doug C. le

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I had to drive over 20 miles to this location to pick up a standard trailer even though there is a large UHaul location within 5 miles of my house. Very poorly done on the part of UHaul. I reserved weeks in advance - couldn't UHaul moved some equipment closer to where I reserved ?

David A. le

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Le client n'a pas laissé de commentaire.

Kathleen L. le

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We were very happy with our experience with u and would use you again and recommend you to our friends thank you

Jill B. le

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I think you should put in the address where the truck is picked up and the address where it will be returned and calculate the mileage that way. We dropped the truck off at a closer location that what they had it set as and still ended up owing. Yes, it was only $5, but when we tried to save money by leaving it closer, we ended up owing more.

Edward K. le

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nothing

Timothy W. le

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Le client n'a pas laissé de commentaire.

Deborah R. le

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Le client n'a pas laissé de commentaire.

PETER C. le

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Ken's was very professional and fixed all the problems in the reservation that the previous U=Haul location had promised and not delivered .

Dorothy G. le

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Friendly staff. Equipment is well maintained. Local, convenient.

Herman D. le

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Le client n'a pas laissé de commentaire.

Craig N. le

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Very friendly and knowledgeble. Went out their way to help me out.

Andrew B. le

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They were great! I will certainly go there again next time I need a truck rental. THANK YOU!!!

Joseph C. le

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Le client n'a pas laissé de commentaire.

Thomas D. le

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Le client n'a pas laissé de commentaire.

Dammin S. le

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Le client n'a pas laissé de commentaire.

Chritine C. le

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The location was excellent. I phoned with a last minute request and they were able to advise me of what I needed and it was available and ready to go the next day. The truck was clean, and the booking, pick up and return service was easy, responsive and fast.

George P. le

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Le client n'a pas laissé de commentaire.

johnny S. le

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Le client n'a pas laissé de commentaire.

Darin F. le

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The drop off was a smooth and easy process. Kudos to uhaul for having an up to date return service.

Alexander S. le

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Le client n'a pas laissé de commentaire.

Marsha T. le

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Le client n'a pas laissé de commentaire.

Alan P. le

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Le client n'a pas laissé de commentaire.

joshua P. le

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the trailers didn’t have a single pound of pressure in one of the tires which made it difficult to load my vehicle! It seemed like the the transmission in the truck wasn’t shifting correctly but that could have been due to the load of the vehicle! For the money it made my move a lot easier just I’d pick a better location to see if the mantain the equipment!

Ed R. le

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Le client n'a pas laissé de commentaire.

Alan P. le

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I am a repeat customer there due to the quick and courteous service. I only had to go to another U-Haul dealer one time because Ken’s didn’t have the auto hauler that I needed that particular time otherwise I deal with Ken’s exclusively..... A+

Casey W. le

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Nothing theyvwere great! I always go here! I recommend everyone! Very reliable!

Thomas A. le

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Le client n'a pas laissé de commentaire.

Daniel M. le

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Le client n'a pas laissé de commentaire.

Sugar H. le

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I rented a u-haul truck for 4 days and I was very delighted with the service and Ken's....

James D. le

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Le client n'a pas laissé de commentaire.

Richard C. le

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Le client n'a pas laissé de commentaire.

tom S. le

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Le client n'a pas laissé de commentaire.

denise B. le

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Le client n'a pas laissé de commentaire.

Rachael C. le

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The agent Sherri (at the location) was out running errands when I showed up to pick up the truck that was reserved for 9. She was 10 minutes late. Also, she so kindly added ins coverage of 14 dollars when I didn’t ask for it nor did she ask me if I wanted it. She refused to give me my 14 dollars back. Told me to call U-Haul. I asked her to call them on speaker phone before I leave her office, she refused many times before giving in to my persistence. When the agent picks up on the phone she explains the situation but says, “ I may have or may have not told her I was putting the insurance in the contract. Complete lie. I have rented many times from U-Haul, not that particular location and it has always been a pleasure and the representative has always asked if I wanted the insurance. Sherri is very sneaky and a liar. I would never do business with her for a U-Haul or that mechanic shop she runs.

ROYAL B. le

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Le client n'a pas laissé de commentaire.

Lorraine T. le

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Your rental service was so close - convenient and I was able to get a van on short notice. It drove very well. ??

Senza Glutina B. le

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The folks at Ken's are great to work with, this is why we rent from them whenever we can!

Jennifer B. le

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Le client n'a pas laissé de commentaire.

Stephen S. le

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Le client n'a pas laissé de commentaire.

Suzanne H. le

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Le client n'a pas laissé de commentaire.

Joseph C. le

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Le client n'a pas laissé de commentaire.

Tiffany R. le

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Get rid of the Trump for President sign. I won't recommend any business that supports him.

Debra S. le

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Le client n'a pas laissé de commentaire.

Patricia A. le

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The woman at the rental place took the time to figure out what happened to our truck we reserved. And she help us find a truck in another location. And asked for those extra miles to be comped

Edward S. le

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Le client n'a pas laissé de commentaire.

Monica K. le

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Pick up location was very out of the way from our house, but extra miles were added on for compensation. Woman who worked there could not put her dog down to help us for the few minutes to took to get everything situated. She even walked to the dumpster to throw her trash out before helping us. Just did not feel like customers were a priority. Other then that, it went smoothly.

BRANDON D. le

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Lori was great

agustin R. le

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Le client n'a pas laissé de commentaire.

Kristen W. le

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The woman at the desk was not pleasant whatsoever and stopped in the middle of helping me to help another customer decide which size U-Haul they would need to rent, stepping out of the office multiple times as i was trying to get on my way and not leave my moving company waiting. The dog in the office was nice though.

DAVID H. le

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Most proficient staff!

Lee S. le

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Le client n'a pas laissé de commentaire.

Sherrick M. le

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Le client n'a pas laissé de commentaire.

COL Bradley H. le

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we needed a bigger truck our fault other then that no Problem Thank You Ken's service station Montgomery NY

Chris D. le

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Le client n'a pas laissé de commentaire.

Corina G. le

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Le client n'a pas laissé de commentaire.

Daniel B. le

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Le client n'a pas laissé de commentaire.

Toni H. le

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Le client n'a pas laissé de commentaire.

Paul L. le

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Le client n'a pas laissé de commentaire.

Leo R. le

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Le client n'a pas laissé de commentaire.

Leslie A. le

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Le client n'a pas laissé de commentaire.