Employee wasn’t there, he forgot Trailer’s brakes were stuck on one side of the trailer Equipment wasn’t equipped with a leg to hold it, it was pretty heavy to hitch or unhitch
Mathieu B
Customer Reviews for Kensington Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great Service
TERENCE HSuperb customer service!! Great easy communication. Certainly would highly recommend!! Location easy to find and directly off the main highway.
Joseph AThis location was very good and easy to deal with. Excellent service à la clientèle.
EDWARD MPerfect customer service
MICHAEL OEverything was great! I am very satisfied.
M MThe passenger seat was covered in spots of sticky juice and the juice container was sitting on the seat when I went to get in. I had to sit on the owners manual so it wouldn't be on my pants
Aaron GThe location was convenient and the staff was professional and efficient. My only negative experience was being disappointed I had to go to another U-Haul location 35 miles away to pickup the moving blankets I needed. However, I did appreciate the pickup location staff making the arrangements to have the blankets ready to collect at the secondary location.
Calvin WHad the best experience with Uhaul in Kensington, PEI. A gentleman named Stew was ever so helpful ! I was worried about not getting a truck on Easter weekend but everything worked out. Stew stayed in constant communication with me and I will continue to use and recommend Kensington Uhaul because of the excellent service I received.
Beth MBoth organizers I had spoken to at this location were amazingly kind and went over the truck and details with me. It was a very welcomed change from my previous rents with other locations. So very kind and made you feel like family. Thank you for your services!
JULIE LSuper customer support.
Monique LEquipment clean but tires seemed to be out of balance or something as the trailer towed "rough", less noticeable when loaded than when empty.
John MStewart was a great resource and he couldn’t have done more for us….a complete turn around from our experience at Glooscap Tire.
Wesley SGreat first time experience and everyone was very kind and friendly during this experience thank you
Sammie CCustomer service was excellent, they went out of their way to make me feel comfortable. I would definitely recommend this location to anyone who was moving top-notch service
Patrick WThe employee showed up late because they slept in.
KEVIN AGreat Service
Mark Bthe first thing is clean the trucks out of other poeples trash than clean the back of the vans out.next have a qauifed pŕeson there to help.
LARRY P